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Leadership and Strategy FINAL EXAM PREP 2025/2026 ACCURATE QUESTIONS WITH CORRECT DETAILED ANSWERS || 100% GUARANTEED PASS <RECENT VERSION>

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Leadership and Strategy FINAL EXAM PREP 2025/2026 ACCURATE QUESTIONS WITH CORRECT DETAILED ANSWERS || 100% GUARANTEED PASS &lt;RECENT VERSION&gt; 1. What is strategy? - ANSWER The skills that *get people* into leadership positions in the first place. Form the *basis* of solid, productive leadership. *Building blocks* for adaptive leadership. Will not make you a great leader on their own, but you *can't do it without them*. 2. What makes up strategy? - ANSWER Vision Acumen Planning Courage to lead 3. What is strategy? - ANSWER Knowing how to look ahead, spot the trends, and anticipate the course of action you will follow to *maximize your success*. "Talent hits a target no one else can hit, but *genius hits a target no one else can see*." 4. What is vision? - ANSWER A solid vision creates an *idealized future state* for your organization that everyone is motivated to pursue *wholeheartedly*. Tells people: 1. Where the organization is headed 2. *Why* its moving in that stated direction 3. Makes members want to do everything they can to help get it there 5. How do you create a clear and compelling vision? - ANSWER 1. Give them purpose 2. Don't confuse values with vision Give them something to talk about Create Freedom Test your vision 6. How do you test your vision? - ANSWER 1. Is my vision easy for other people to see? 2. Does my vision stimulate their interest and get their juices flowing? 3. Does my vision get people moving spontaneously? 4. Is my vision realistic? 5. Is my vision so clear that people can spread the word? Would everyone continue to pursue this vision even in my absence? 7. What is acumen? - ANSWER As a leader, you demonstrate acumen by *knowing your business* better than anyone else. "Your job as a leader is to take a 30,000-foot view of your organization and your industry, so that you can spot opportunities that will create *real competitive advantage*." 8. What is acumen? - ANSWER You have to understand how all aspects of your business *work together*. Great leaders are every bit as *practical* as they are visionary - how well do you understand your business and the environment in which it operates? Great acumen also requires broad knowledge of your *industry* and the *world at large*. 9. How do you develop your acumen? - ANSWER 1. What events are shaping the world at large? 2. What events are shaping our industry? 3. What events are shaping our company? 4. What significance do these events hold for us? 5. What pieces do we have in place to capitalize on these events? 6. What do we still need to capitalize on these events? How will we do it? 10. What is planning? - ANSWER Ensures your *strategy* is well thought out and can be *implemented successfully*. "Some of the biggest mistakes leaders make are the result of failing to ensure resources are *adequate* and *strategies are feasible*." 11. Which is an example of an effective communication technique? - ANSWER Know your audience and tailor presentations to promote things likely to promote a favorable response. 12. Which job design strategy provides cross-training opportunities? - ANSWER Job Rotation 13. What should be removed from the facility management organization's list of policies, procedures, and practices during an evaluation and change process? - ANSWER Ones that are outdated or cannot be enforced. 14. Which incremental effort is more effective at preventing the organization from getting behind in quality, efficiency, and effectiveness relative to its competitors and operating environment? - ANSWER Continual improvement 15. What is an advantage of a functional/structural model but NOT a matrix model? - ANSWER Single source of priorities, policies, procedures, and practices. 16. Which statement is true of policies, procedures, and practices? The more precisely policies, procedures, and practices define processes, the more empowered employees feel. Policies, procedures, and practices can sufficiently motivate people to perform quality work. Policies, procedures, and practices cannot provide consistency between workers working in multiple shifts or crews. Leaders can prove leadership skills by deciding when and how to enforce policies, procedures, and practices. - ANSWER Leaders can prove leadership skills by deciding when and how to enforce policies, procedures, and practices. 17. When stakeholders are asked to review and validate a proposed strategy for a facility management (FM) organization, what is a basic question asked of reviewers? - ANSWER "Is this the right plan?" 18. Which statement is true of a facility master plan (real estate master plan)? - ANSWER Facility master plan scenarios may anticipate changes so additional planning may not be necessary. 19. Which is the best explanation of the role facility managers play related to a corporate social responsibility (CSR) policy? - ANSWER 20. What is a matrix model expected to increase the use of, compared to the functional/structural model? - ANSWER Staff management 21. The strategic purpose of an organization is to serve whose needs? - ANSWER stakeholders 22. What is allowing staff to participate in planning, setting goals, and determining how to monitor performance an example of? - ANSWER employee/contractor involvement. 23. What will the practice of sharing power with subordinates and investing in training to create a culture of leadership accomplish? - ANSWER allow everyone to reach their potential if facility managers have confidence in their workforce. 24. Which is a key leadership task for customer relationship management? - ANSWER management of expectations and perceptions 25. Which statement is true of a strengths, weaknesses, opportunities, threats (SWOT) analysis? - ANSWER Opportunities can become threats if poorly managed. 26. Which is the best example of how facility managers can apply leadership skills to facility management (FM) strategy development? - ANSWER Communicate the facility management (FM) organization's mission, vision, and strategic plan to facility management (FM) stakeholders. 27. What is a best practice when defining the end result of facility management (FM) strategic planning? - ANSWER After a purpose and success criteria are defined, later analysis can be used to alter the methods used to reach these goals. 28. Which programming task most directly helps facility managers factor in budget and human resource constraints? - ANSWER Prioritizing or ranking requirements. 29. What statement is true about facility master plans or real estate master plans? - ANSWER They may specify space standards and block and stacking plans. 30. In addition to forming a facility management (FM) strategy that is aligned with the organization's strategy, how else can the facility management (FM) organizations earn the satisfaction of stakeholders? - ANSWER Understanding and incorporating stakeholder objectives into facility management (FM) strategy. 31. Which statement is true of the organization's mission, vision, values, or culture? - ANSWER A strong mission provides underlying principles that guide individual behavior. 32. According to best practices, what is the best source of information for forecasting space needs? - ANSWER Macro level space forecasts contained in the organization's strategic plan. 33. What are the seven planning strategies? - ANSWER 1. Focus on the big picture 2. Know the players 3. Be realistic 4. Grind it out 5. Don't run too lean 6. Expect the unexpected 7. Stand and check against milestones 34. What is courage to lead? - ANSWER "Courage is the first virtue that makes all other virtues possible" - Aristotle Extraordinary leaders demonstrate courage in the face of *adversity - adversity is a welcomed test*. Leaders who lack courage simply toe the company line - they *follow the safest path*. 35. What are ten essential elements to become a more courageous leader? - ANSWER 1. Courage *isn't about bravado* - it's about having the guts to stand behind decisions when you're the one that will take the fall. 2. Courage *isn't about absence of fear*. Courage is the ability to move forward in the face of fear. 3. Courage *demands discipline and consistency*. Its enemies are distraction and compromise 4. Courage requires having a voice - a voice that addresses difficult subjects, delivers tough feedback, and shares dissenting opinions. 5. Courage means doing the right thing even when it is dangerous to do so. 6. Courage requires letting go and allowing people to do their jobs. 7. Courageous leaders don't make excuses - they apologize. 36. Courage takes risks that others are unwilling to attempt. 37. Courage addresses conflict head-on. 38. Courage challenges the status quo. 39. What is trust? - ANSWER The belief in integrity, character, and ability 40. What is credibility? - ANSWER The degree to which followers perceive the leader as honest, competent, and able to inspire 41. What is trust made up of? - ANSWER Integrity Competence Consistency Loyalty Openness 42. What is integrity? - ANSWER honesty and truthfulness 43. What is competence? - ANSWER technical and interpersonal knowledge and skills 44. What is consistency? - ANSWER reliability and predictability 45. What is loyalty? - ANSWER willingness to protect a person 46. What is openness? - ANSWER willingness to share ideas and information freely 47. How do you build trust? - ANSWER Practice openness Be fair Speak your feelings Tell the truth Be consistent Fulfill your promises Maintain confidences Demonstrate confidence 48. What is the first step in the strategic planning process? - ANSWER The demand organization develops a strategic plan. 49. What is an example of an important but NOT urgent activity? - ANSWER Asking customers about their business problems. 50. Which if the following best describes the safety net initiated by the fifteen major pieces of legislation passed in the first hundred days of Franklin Roosevelt's presidency? - ANSWER The New Deal 51. How did Theodore Roosevelt secure a reliable understanding of the facts, causes, and conditions of the situation? - ANSWER He authorized his

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Subido en
12 de mayo de 2025
Número de páginas
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Escrito en
2024/2025
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Examen
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Leadership and Strategy FINAL EXAM
PREP 2025/2026 ACCURATE QUESTIONS
WITH CORRECT DETAILED ANSWERS ||
100% GUARANTEED PASS
<RECENT VERSION>




1. What is strategy? - ANSWER ✓ The skills that *get people* into leadership
positions in the first place.

Form the *basis* of solid, productive leadership.

*Building blocks* for adaptive leadership.

Will not make you a great leader on their own, but you *can't do it without
them*.

2. What makes up strategy? - ANSWER ✓ Vision
Acumen
Planning
Courage to lead

3. What is strategy? - ANSWER ✓ Knowing how to look ahead, spot the
trends, and anticipate the course of action you will follow to *maximize your
success*.

"Talent hits a target no one else can hit, but *genius hits a target no one else
can see*."

,4. What is vision? - ANSWER ✓ A solid vision creates an *idealized future
state* for your organization that everyone is motivated to pursue
*wholeheartedly*.

Tells people:
1. Where the organization is headed
2. *Why* its moving in that stated direction
3. Makes members want to do everything they can to help get it there

5. How do you create a clear and compelling vision? - ANSWER ✓ 1. Give
them purpose
2. Don't confuse values with vision
Give them something to talk about
Create Freedom
Test your vision

6. How do you test your vision? - ANSWER ✓ 1. Is my vision easy for other
people to see?
2. Does my vision stimulate their interest and get their juices flowing?
3. Does my vision get people moving spontaneously?
4. Is my vision realistic?
5. Is my vision so clear that people can spread the word?
Would everyone continue to pursue this vision even in my absence?

7. What is acumen? - ANSWER ✓ As a leader, you demonstrate acumen by
*knowing your business* better than anyone else.

"Your job as a leader is to take a 30,000-foot view of your organization and
your industry, so that you can spot opportunities that will create *real
competitive advantage*."

8. What is acumen? - ANSWER ✓ You have to understand how all aspects of
your business *work together*.

Great leaders are every bit as *practical* as they are visionary - how well do
you understand your business and the environment in which it operates?

Great acumen also requires broad knowledge of your *industry* and the
*world at large*.

,9. How do you develop your acumen? - ANSWER ✓ 1. What events are
shaping the world at large?
2. What events are shaping our industry?
3. What events are shaping our company?
4. What significance do these events hold for us?
5. What pieces do we have in place to capitalize on these events?
6. What do we still need to capitalize on these events?
How will we do it?

10.What is planning? - ANSWER ✓ Ensures your *strategy* is well thought-
out and can be *implemented successfully*.

"Some of the biggest mistakes leaders make are the result of failing to
ensure resources are *adequate* and *strategies are feasible*."

11.Which is an example of an effective communication technique? - ANSWER
✓ Know your audience and tailor presentations to promote things likely to
promote a favorable response.

12.Which job design strategy provides cross-training opportunities? -
ANSWER ✓ Job Rotation

13.What should be removed from the facility management organization's list of
policies, procedures, and practices during an evaluation and change process?
- ANSWER ✓ Ones that are outdated or cannot be enforced.

14.Which incremental effort is more effective at preventing the organization
from getting behind in quality, efficiency, and effectiveness relative to its
competitors and operating environment? - ANSWER ✓ Continual
improvement

15.What is an advantage of a functional/structural model but NOT a matrix
model? - ANSWER ✓ Single source of priorities, policies, procedures, and
practices.

16.Which statement is true of policies, procedures, and practices?
The more precisely policies, procedures, and practices define processes, the
more empowered employees feel.

, Policies, procedures, and practices can sufficiently motivate people to
perform quality work.
Policies, procedures, and practices cannot provide consistency between
workers working in multiple shifts or crews.
Leaders can prove leadership skills by deciding when and how to enforce
policies, procedures, and practices. - ANSWER ✓ Leaders can prove
leadership skills by deciding when and how to enforce policies, procedures,
and practices.

17.When stakeholders are asked to review and validate a proposed strategy for
a facility management (FM) organization, what is a basic question asked of
reviewers? - ANSWER ✓ "Is this the right plan?"

18.Which statement is true of a facility master plan (real estate master plan)? -
ANSWER ✓ Facility master plan scenarios may anticipate changes so
additional planning may not be necessary.

19.Which is the best explanation of the role facility managers play related to a
corporate social responsibility (CSR) policy? - ANSWER ✓

20.What is a matrix model expected to increase the use of, compared to the
functional/structural model? - ANSWER ✓ Staff management

21.The strategic purpose of an organization is to serve whose needs? -
ANSWER ✓ stakeholders

22.What is allowing staff to participate in planning, setting goals, and
determining how to monitor performance an example of? - ANSWER ✓
employee/contractor involvement.

23.What will the practice of sharing power with subordinates and investing in
training to create a culture of leadership accomplish? - ANSWER ✓ allow
everyone to reach their potential if facility managers have confidence in their
workforce.

24.Which is a key leadership task for customer relationship management? -
ANSWER ✓ management of expectations and perceptions
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