QUANTITATIVE ANALYSISFOR MANAGEMENT,14THEDITION RENDER rf kj rf
CHAPTER 1-15 rf
CHAPTER 1 rf
IntroductiontoQuantitative Analysis rf rf
TEACHING SUGGESTIONS rf
Teaching r f r f Suggestion r f r f 1.1: r f r f Importance r f r f of r f r f Qualitative r f r f Factors.
Section 1.1 gives students an overview of quantitative analysis. In this section, a number of
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qualitative factors, including federal legislation and new technology, are discussed. Students
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can be asked to discuss other qualitative factors that could have an impact on quantitative
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analysis.
rf Waiting lines and project planning
r f can be r f r f r f r f r f r f r f r f r f r f r f r f r f r f
r usedf as examples. r f r f r f r f
Teaching r f r f Suggestion r f r f 1.2: r f r f Discussing r f r f Other r f r f Quantitative r f r f Analysis r f r f Problems.
Section 1.2 r f r f r f covers anr f r f r f r f application
r off r f r f r f r f the quantitative r f r f r f
analysis r f r f r f approach. Students rf r f r can be asked
f to rf r f r f r f r f r describe f other r f r f r f
problems r f r f r or f areas r f r f r f r f that could benefit r f r f rf r f r from
f quantitative r f r f
analysis. rf
Teaching r f r f Suggestion r f r f 1.3: r f r f Discussing r f r f Conflicting r f r f Viewpoints.
Possible problems in the QA approach are presented in this chapter.
r f r f r f r f r f r f r f r f r f r f
r A discussion of conflicting
f r f viewpoints within the organization r f r f r f r f r f r f r f r f r f r f
r can
f help r students understand
f this problem. For r example,
f r f r f r f rf r f r f rf r f r f r f r f
r how f many people should rstaff f a registrationr desk f at r f r f r f r f r f r f r f r f rf r f r f r f r f r f
r a university? Students will want more staff to reduce waiting time, while university
f rf rf rf rf rf rf rf rf rf rf rf r f r f
administrators
r f will want less staff to save money. A r f r f r f r f r f r f r f r f r f r f r f r f r f r f r f r f
discussion
r f of these types of conflicting viewpoints will help students r f r f r f r f r f r f r f r f r f
understand some of the problems of using quantitative
r f analysis. r f r f r f r f r f r f rf r f r f
Teaching r f r f Suggestion r f r f 1.4: r f r f Difficulty r f r f of r f r f Getting r f r f Input r f r f Data.
A major problem in quantitative
r f analysis is getting proper r f r f r f r f
r f input data. Students can be asked to explain how they would get the r f rf r f
information they need to determine inventory ordering or carrying costs. rf rf r f r f r f r f
Role-playing with students assuming the parts of the analyst who needs
r f inventory r f r f r f r f rf rf rf rf rf rf
costs and the instructor playing the part of a rf
veteran inventory manager can be fun and interesting. r f r f r f r f r f
Students quickly learn that getting good data can be the most r f
difficult part of using quantitative analysis.
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,Teaching r f r f Suggestion r f r f 1.5: r f r f Dealing r f r f with r f r f Resistance r f r f to r f r f Change.
,Resistance to change is discussed in this chapter. Students can be asked to explain how they
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would introduce a new system or change within the organization. People resisting new
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approaches can be a major stumbling block to the successful implementation of quantitative
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analysis.
rf Students can be asked why some people may be afraid r f r f r f r f r f r f r f r f r f r f
r of a new inventory control or forecasting system.
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SOLUTIONS TO DISCUSSION QUESTIONS AND PROBLEMS rf rf r f r f r f
1-1.
Quantitative analysis involves the use of mathematical equations or
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relationships in analyzing a r particular problem.
f In most r f rf rf
cases, the results of quantitative analysis will be one or rf r f rf
more numbers that can be used by managers and decision rf rf
makers in making better decisions. Calculating rates of return, rf rf rf
financial ratios from a balance sheet and profit and r f r f r f r f r f r f r f r f r f r f r f
loss statement,
r f determining the number of r unitsf that r f r f r f r f r f r f r f r f r f r f r f r f r f
must r be produced in order to break even, and many similar techniques are
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examples of quantitative analysis. Qualitative analysis involves the investigation of
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r factors in a decision-making problem that
f cannot be quantified or
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stated in mathematical terms. The state of the economy, current or
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pending legislation, perceptions about a potential client, and similar situations
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reveal the use of qualitative analysis. In r most f r f r f r f r f r f r f r f r f r f r f r f r f r f r f r f
decision-making problems, both quantitative and qualitative
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analysis are used. In this book, r f r f r f r f r f r f r f r f r f
however, we emphasize the techniques and approaches of quantitative analysis. rf rf r f rf rf rf rf rf rf rf
1-2. Quantitative analysis is the scientific approach to managerial r f r f r f r f r f r f r f
decision making. This type of analysis is a logical and rational approach to
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making decisions. Emotions, guesswork, and whim are
r f not part of r f r f r f r f
the quantitative analysis approach. A number of organizations rf r f
support the use of the scientific approach: the Institute for Operation Research and
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Management Science (INFORMS), Decision Sciences Institute, and r f r f r f r f r f r f r f
Academy of Management. rf rf
1-3. The three categories of business analytics are descriptive, predictive, and prescriptive.
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Descriptive analytics provides an indication of how things were performed in the past.
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Predictive analytics uses past data to forecast what will happen in the future. Prescriptive
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analytics
rf uses optimization and other models to present better ways
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r f for a company to operate to reach goals and objectives.
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1-4. Quantitative analysis is a step-by-step process that allows decision makers to
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investigate problems using quantitative techniques. The steps of the quantitative analysis
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process include defining the
rf problem, developing a model, rf r f
acquiring input data, developing a solution, testing the solution, rf rf
analyzing the results, and implementing the results. In rf rf
every case, the analysis begins with defining the problem. r f r f r f rf rf
r f The problem could be too many stockouts, r f too many bad debts, r f r f r f rf r f
or
rf determining the products to produce that will r f r f r f r f r f r f r f r f r f r f r f r f
result in
r the maximum profit
f for the organization. After r f r f r f r f r f rf r f r f r f r f r f r f r f
the problems have been defined, the next
r f step is to r f r f r f r f r f r f rf r f r f r f r f r f r f r f
r f develop one or more models. These modelsr f could be r f r f r f r f r f r f r f r f r f r f r f r f r f rf
inventory control
r f models, r models
f that describe the debt rf r f r f r f r f r f r f r f r f r f r f r f
r situation in the organization,
f and so on. Once the models have r f r f rf r f r f r f r f r f r f r f r f r f r f r f r f r f r f
been developed, the next step is to acquire input data. In the
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, r f inventory problem, for example, such factors as the annual
r f demand, the r f r f r f r f r f r f rf r f r f r f r f r f
ordering
r cost,
f and the carrying cost would be input data that
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r f are used by the model developed in the preceding
r f r f r f step. In
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r determining the
f products to produce in order to maximize
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profits, the input data could be such things as the profitability for
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r fall the different products, the amount
r f r f of time that is r f r f r f rf r f r f r f r f r f r f r f r f r f r f r f
available
r f at the various production
r f departments
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that r f