MBA 704 - Kungu chapter 1 UPDATED
ACTUAL Exam Questions and CORRECT
Answers
T/F: The major challenge and critical competitive advantage for any organization is the human
resource of that company. - CORRECT ANSWER - true
T/F: Casey a relationship manager in a bank creates value for her organization through her
networks, connections, and friends. These values can be referred to as "positive psychological
capital." - CORRECT ANSWER - FALSE
T/F: Roger, a sales manager for Heust Pvt. Ltd., is impressed with his new sales executive, Tim.
According to Roger, Tim is optimistic, can perform well under pressure, and is very confident
about what he does. These qualities can be referred to as "positive psychological capital." -
CORRECT ANSWER - TRUE
T/F: The problems with human organizations and the solutions over the ages have undergone
drastic changes compared to their emphasis and surrounding environmental context - CORRECT
ANSWER - FALSE
T/F: A paradigm establishes only written rules. - CORRECT ANSWER - FALSE
T/F: Paradigm shift' refers to the situation in which those in the existing paradigm may not even
see the changes that are occurring, and therefore, cannot analyze the changes. - CORRECT
ANSWER - FALSE: 'Paradigm effect'
T/F: Reasons for considerable resistance to change and difficulty to move from the old
management paradigm to the new can be explained by the "paradigm effect." - CORRECT
ANSWER - TRUE
,MGRADES
The fact that today's managers are competent in their functional specialization is sufficient to
reiterate that most of them paid close attention to the conceptual and human dimensions of their
jobs. - CORRECT ANSWER - FALSE
According to Theory X, if employees were kept happy, they would become high performers. -
CORRECT ANSWER - TRUE
Theory X is the natural choice for most organizations in today's environment. - CORRECT
ANSWER - FALSE
Most of the practicing managers and their organizations cultures believe, fully implement, and
consistently adhere to a full fledged HPWPs approach to management. - CORRECT
ANSWER - FALSE
T/F: The movement to not only recognize, but also do something about the "Knowing/Doing
Gap" is the movement towards evidence based management. - CORRECT ANSWER -
TRUE
T/F: Most of the "new management practices" are essentially a readapted version of existing "old
management truths." - CORRECT ANSWER - TRUE
T/F: The Hawthorne studies were more a result of planned study than a serendipitous discovery.
- CORRECT ANSWER - FALSE
T/F: The Hawthorne effect postulates that the increase in productivity can be attributed to the
special attention received by the participants. - CORRECT ANSWER - TRUE
T/F: Behavioral science is almost as old as the physical and biological sciences. - CORRECT
ANSWER - FALSE
, MGRADES
T/F: According to meta analysis, if one study shows that a management technique doesn't work
and another study shows that it does, an average of those results is the best estimate of how well
that management practice works (or doesn't work). - CORRECT ANSWER - TRUE
T/F: The experimental design of research used in organizational behavior is largely borrowed
from sociology. - CORRECT ANSWER - FALSE
T/F: The primary aim of any research design, establishing a cause and effect relationship, is
accomplished through the experimental design. - CORRECT ANSWER - TRUE
T/F: Laboratory studies tend to have better external validity than field studies. - CORRECT
ANSWER - FALSE
T/F: According to Edward Tolman, behavior is reactive, and is directed towards situations. -
CORRECT ANSWER - FALSE
T/F: The social cognitive process can be a unifying theoretical framework for both cognition and
behaviorism. - CORRECT ANSWER - TRUE
T/F: The behavioristic approach posits that cognitive processes such as thinking, expectancies,
and perception exist and are essential to predict and control or manage behavior. - CORRECT
ANSWER - FALSE
T/F: The behavioristic approach has been labeled as being mentalistic, while the cognitive
approach has been labeled deterministic. - CORRECT ANSWER - FALSE
T/F: Personality characteristics such as conscientiousness can serve as an example for
organizational participants. - CORRECT ANSWER - TRUE
Which of the following is NOT an important environmental or contextual dimension for
organizational behavior?