5/10/25, 10:39 AM C430 WGU ACTUAL EXAM 2025 TEST COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS (DETAILED & ELABO…
Scheduled maintenance: May 11, 2025 from 07:00 AM to 09:00 AM
C430 WGU ACTUAL EXAM 2025 TEST
COMPREHENSIVE QUESTIONS AND VERIFIED
ANSWERS (DETAILED & ELABORATED) 100%
SOLVED 2025!!
Save
Terms in this set (102)
•Altruism
the belief in or practice of disinterested and selfless
Communication reduces concern for the well-being of others
consequences •Rationalization
• Accountability
•Compensation
CMS identified conditions that are not present on
admission and could be "reasonably preventable",
and therefore hospitals are not allowed to receive
Hospital Acquired
additional payment for these conditions that do
Conditions
present.
focus on loss but don't
https://quizlet.com/1042171493/c430-wgu-actual-exam-2025-test-comprehensive-questions-and-verified-answers-detailed-elaborated-100-solve… 1/39
,5/10/25, 10:39 AM C430 WGU ACTUAL EXAM 2025 TEST COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS (DETAILED & ELABO…
system focus
Variation on the Pareto Principle
•85/15 rule - 85% of problem is related to system
failure and 15% is the fault of the people involved
TQM
•Three premises:
•Quality is important and can be measured
•People are part of the solution not the problem
•Change is fundamental and can be managed
https://quizlet.com/1042171493/c430-wgu-actual-exam-2025-test-comprehensive-questions-and-verified-answers-detailed-elaborated-100-solve… 2/39
,5/10/25, 10:39 AM C430 WGU ACTUAL EXAM 2025 TEST COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS (DETAILED & ELABO…
Analyze/identify
-the possible liability (e.g. patient and employee
safety, operational, financial) risks related to
medication errors in the hospital.
-The team interviews key internal stakeholders,
develops a sequenced timeline of the event,
analyzes quality assessment studies, accreditation
surveys, medication error incidents, and error near-
miss reports, and reviews related tasks and
medication protocols from the emergency room,
pharmacy, and physicians.
•Severity to the individual and/or organization
•Number of people harmed or potentially harmed
•Likelihood or frequency of occurrence
Examine/determines
-the errors that must be addressed by
Developing a Risk
-analyzing the data gathered in the first step.
Management Plan
They determine that the operational management
from the involved departments must refine
processes.
Develop/agreed upon plan
(e.g. including stakeholder manager(s) insights) to
respond to and mitigate communication, dispensing
errors, and improve overall work flow.
Implement/education
After developing the plan and educating the staff,
the operational managers implement the plan in the
hospital.
Monitor/change-move forward:
-the results of the implementation to determine
effectiveness of the plan.
https://quizlet.com/1042171493/c430-wgu-actual-exam-2025-test-comprehensive-questions-and-verified-answers-detailed-elaborated-100-solve… 3/39
, 5/10/25, 10:39 AM C430 WGU ACTUAL EXAM 2025 TEST COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS (DETAILED & ELABO…
reduce time and waste
•Lean Management focuses on
reducing waste and eliminating errors in the
Quality Tools from in the
processes.
Industry
•Six Sigma focuses on
eliminating causes of defects or errors and
minimizing variability in process.
•Incident Reporting
System to identify events that are not consistent
with the routine operation of a hospital or routine
care of patients
•Occurrence Reporting
A policy listing specific adverse events that MUST
be reports
Risk Management Tools •Required by some states and insurers
for Identifying Risk •Can increase identification of adverse events to 40-
60%
•Occurrence Screening
System that identifies deviations from normal
procedures or expected outcomes
•Uses criteria to identify adverse events but does
not rely on staff reporting
•Increases identification of adverse events to 80-
85%
https://quizlet.com/1042171493/c430-wgu-actual-exam-2025-test-comprehensive-questions-and-verified-answers-detailed-elaborated-100-solve… 4/39
Scheduled maintenance: May 11, 2025 from 07:00 AM to 09:00 AM
C430 WGU ACTUAL EXAM 2025 TEST
COMPREHENSIVE QUESTIONS AND VERIFIED
ANSWERS (DETAILED & ELABORATED) 100%
SOLVED 2025!!
Save
Terms in this set (102)
•Altruism
the belief in or practice of disinterested and selfless
Communication reduces concern for the well-being of others
consequences •Rationalization
• Accountability
•Compensation
CMS identified conditions that are not present on
admission and could be "reasonably preventable",
and therefore hospitals are not allowed to receive
Hospital Acquired
additional payment for these conditions that do
Conditions
present.
focus on loss but don't
https://quizlet.com/1042171493/c430-wgu-actual-exam-2025-test-comprehensive-questions-and-verified-answers-detailed-elaborated-100-solve… 1/39
,5/10/25, 10:39 AM C430 WGU ACTUAL EXAM 2025 TEST COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS (DETAILED & ELABO…
system focus
Variation on the Pareto Principle
•85/15 rule - 85% of problem is related to system
failure and 15% is the fault of the people involved
TQM
•Three premises:
•Quality is important and can be measured
•People are part of the solution not the problem
•Change is fundamental and can be managed
https://quizlet.com/1042171493/c430-wgu-actual-exam-2025-test-comprehensive-questions-and-verified-answers-detailed-elaborated-100-solve… 2/39
,5/10/25, 10:39 AM C430 WGU ACTUAL EXAM 2025 TEST COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS (DETAILED & ELABO…
Analyze/identify
-the possible liability (e.g. patient and employee
safety, operational, financial) risks related to
medication errors in the hospital.
-The team interviews key internal stakeholders,
develops a sequenced timeline of the event,
analyzes quality assessment studies, accreditation
surveys, medication error incidents, and error near-
miss reports, and reviews related tasks and
medication protocols from the emergency room,
pharmacy, and physicians.
•Severity to the individual and/or organization
•Number of people harmed or potentially harmed
•Likelihood or frequency of occurrence
Examine/determines
-the errors that must be addressed by
Developing a Risk
-analyzing the data gathered in the first step.
Management Plan
They determine that the operational management
from the involved departments must refine
processes.
Develop/agreed upon plan
(e.g. including stakeholder manager(s) insights) to
respond to and mitigate communication, dispensing
errors, and improve overall work flow.
Implement/education
After developing the plan and educating the staff,
the operational managers implement the plan in the
hospital.
Monitor/change-move forward:
-the results of the implementation to determine
effectiveness of the plan.
https://quizlet.com/1042171493/c430-wgu-actual-exam-2025-test-comprehensive-questions-and-verified-answers-detailed-elaborated-100-solve… 3/39
, 5/10/25, 10:39 AM C430 WGU ACTUAL EXAM 2025 TEST COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS (DETAILED & ELABO…
reduce time and waste
•Lean Management focuses on
reducing waste and eliminating errors in the
Quality Tools from in the
processes.
Industry
•Six Sigma focuses on
eliminating causes of defects or errors and
minimizing variability in process.
•Incident Reporting
System to identify events that are not consistent
with the routine operation of a hospital or routine
care of patients
•Occurrence Reporting
A policy listing specific adverse events that MUST
be reports
Risk Management Tools •Required by some states and insurers
for Identifying Risk •Can increase identification of adverse events to 40-
60%
•Occurrence Screening
System that identifies deviations from normal
procedures or expected outcomes
•Uses criteria to identify adverse events but does
not rely on staff reporting
•Increases identification of adverse events to 80-
85%
https://quizlet.com/1042171493/c430-wgu-actual-exam-2025-test-comprehensive-questions-and-verified-answers-detailed-elaborated-100-solve… 4/39
