©THESTAR 2025 ALL RIGHTS RESERVED
CGEIT CONCEPTS (EN) EXAM
QUESTIONS AND ANSWERS 100% PASS
Key assets that need to be governed (6) - ANS Human assets
Financial assets
Physical assets
Intellectual property (IP) assets
Information and IT assets
Relationship assets
COBIT 5 Enablers (7) - ANS Principles, policies, and frameworks
Processes
Organizational structures
Culture, ethics, and behavior
Information
Services, infrastructure, and applications
People, skills, and competencies
Layers of Enterprise Architecture (5) - ANS Business unit architecture
Information architecture
Information systems architecture (applications)
Data architecture
, ©THESTAR 2025 ALL RIGHTS RESERVED
Delivery system architecture (technology architecture)
Organizational structure specifics (4) - ANS Stakeholders - includes members of the structure,
other structures, organizational entities, clients, suppliers, and regulators
Goals - includes having a proper mandate, well-defined operating principles and application of
other good practices
Life cycle - includes inception (with a defined mandate), existence/adjustment, and dissolution
Good practices - includes operating principles (practical arrangements of how the structure will
operate), composition, span of control, level of authority / decision rights, delegation of
authority, and escalation procedures
IT performance measurement approaches (4 levels) - ANS Payback period, ROI, IRR, NPV
(tangible)
Cost/benefit analysis
Information economics
IT Balanced Scorecard (intangible)
Business value hierarchy (4 levels) - ANS Firm wide IT infrastructure (infrastructure
availability, cost per transaction, cost per workstation)
Business unit IT application (new application implementation time and cost)
Business unit operational (time to bring a new product to market, sales from new product,
product or service quality)
Business unit financial (revenue growth, return on assets, revenue per employee)
Generic IT Balanced Scorecard (4 perspectives) - ANS Business contribution - obtain a
reasonable business contribution from IT investments
User orientation - be the preferred supplier of information systems
Operational excellence - deliver effective and efficient IT applications and services
Future orientation - develop opportunities to address future challenges
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Influencing style characterization examples (4) - ANS Asserting (push)
Persuading
Bridging
Attracting (pull)
Assurance components - ANS Three party relationship: assurance professional, accountable
party, user
Subject matter over which the assurance is to be provided
Suitable criteria against which the subject matter will be assessed
Process to execute: determine scope of initiative, understand the subject matter, set suitable
assessment criteria, assess, communicate
Conclusion issued by the assurance professional
Assurance engagement types (3) - ANS Self-assessment (lowest reliability)
Internal audit/compliance review medium reliability)
External audit (maximal reliability)
Continuous improvement cycle components (3-4) - ANS Create the appropriate environment
(depicted but not counted)
Program management
Change enablement
Continuous improvement lifecycle
Strategic alignment model perspectives (4) - ANS Strategic execution perspective (business
strategy -> organizational infrastructure -> IT infrastructure) - business strategy drives org
design and IT infrastructure design
CGEIT CONCEPTS (EN) EXAM
QUESTIONS AND ANSWERS 100% PASS
Key assets that need to be governed (6) - ANS Human assets
Financial assets
Physical assets
Intellectual property (IP) assets
Information and IT assets
Relationship assets
COBIT 5 Enablers (7) - ANS Principles, policies, and frameworks
Processes
Organizational structures
Culture, ethics, and behavior
Information
Services, infrastructure, and applications
People, skills, and competencies
Layers of Enterprise Architecture (5) - ANS Business unit architecture
Information architecture
Information systems architecture (applications)
Data architecture
, ©THESTAR 2025 ALL RIGHTS RESERVED
Delivery system architecture (technology architecture)
Organizational structure specifics (4) - ANS Stakeholders - includes members of the structure,
other structures, organizational entities, clients, suppliers, and regulators
Goals - includes having a proper mandate, well-defined operating principles and application of
other good practices
Life cycle - includes inception (with a defined mandate), existence/adjustment, and dissolution
Good practices - includes operating principles (practical arrangements of how the structure will
operate), composition, span of control, level of authority / decision rights, delegation of
authority, and escalation procedures
IT performance measurement approaches (4 levels) - ANS Payback period, ROI, IRR, NPV
(tangible)
Cost/benefit analysis
Information economics
IT Balanced Scorecard (intangible)
Business value hierarchy (4 levels) - ANS Firm wide IT infrastructure (infrastructure
availability, cost per transaction, cost per workstation)
Business unit IT application (new application implementation time and cost)
Business unit operational (time to bring a new product to market, sales from new product,
product or service quality)
Business unit financial (revenue growth, return on assets, revenue per employee)
Generic IT Balanced Scorecard (4 perspectives) - ANS Business contribution - obtain a
reasonable business contribution from IT investments
User orientation - be the preferred supplier of information systems
Operational excellence - deliver effective and efficient IT applications and services
Future orientation - develop opportunities to address future challenges
, ©THESTAR 2025 ALL RIGHTS RESERVED
Influencing style characterization examples (4) - ANS Asserting (push)
Persuading
Bridging
Attracting (pull)
Assurance components - ANS Three party relationship: assurance professional, accountable
party, user
Subject matter over which the assurance is to be provided
Suitable criteria against which the subject matter will be assessed
Process to execute: determine scope of initiative, understand the subject matter, set suitable
assessment criteria, assess, communicate
Conclusion issued by the assurance professional
Assurance engagement types (3) - ANS Self-assessment (lowest reliability)
Internal audit/compliance review medium reliability)
External audit (maximal reliability)
Continuous improvement cycle components (3-4) - ANS Create the appropriate environment
(depicted but not counted)
Program management
Change enablement
Continuous improvement lifecycle
Strategic alignment model perspectives (4) - ANS Strategic execution perspective (business
strategy -> organizational infrastructure -> IT infrastructure) - business strategy drives org
design and IT infrastructure design
