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United Airlines - Airline Terminology, Questions with
Detailed Verified Answers (100% Correct Answers)
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Board Mail
Ans: supplies, correspondence, equipment, etc shipped within the company
from one station or department to another
Charter Flights
Ans: flights that are operating with a sports team or group that have
exclusive use of the aircraft and are isolated from the general public
Crew Resource Management / Threat & Error Management
(CRM/TEM)
Ans: Interaction of flight crew members with the use of teamwork and other
skills to ensure standard procedures and communication signals are used at
all times
Continuing Qualification (CQ)
Ans: Annual training all flight attendants must attend. In CQ flight attendants
review and are evaluated on all safety and security responsibilities
Decompression
Ans: Either a slow or rapid release of air pressure from the cabin
Evacuation (Evac)
Sunday, 02 March 2025
,Ans: Term used to describe the quickest and most orderly method to exit
customers from an aircraft in an emergency situation
Extra Section
Ans: an additional flight, operating the same route as a regularly scheduled
flight, to accommodate customers
Ferry Flight
Ans: to transfer an aircraft from one point to another, without customers
Electronic Flight Attendant Operations Manual (eFAOM)
Ans: A manual for flight attendants containing regulations, standards and
procedures necessary to conduct flight attendant duties and responsibilities
on the aircraft
Gate
Ans: Area where passengers check-in before boarding the aircraft
Hangar
Ans: a building where aircraft are kept and repaired
Holding
Ans: A flight preparing to land, take-off, or wait for an available gate
Hub
Examstudy - Stuvia US
, Ans: a large airport where an airline connects customers. United operates
hubs in EWR, IAH, CLE, ORD, IAD, DEN, LAX, SFO, GUM & NRT
Inbound
Ans: Customers or aircraft flying into a station
Jetway
Ans: A walkway connecting the aircraft to the gate area, also known as the
jet bridge or loading bridge
A/C
Ans: Abbreviation for aircraft
Aft
Ans: The rear most section of the aircraft
Airspeed
Ans: The speed of an aircraft in relation to the air through which it is passing;
not the same as ground speed, which is actual speed of the aircraft over the
ground
Altitude
Ans: Distance above sea level, quoted in thousands of feet, when an aircraft
is in-flight
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