Instructor’s Manual For Systems Analysis and Design Tenth Edition by Kenneth E. Kendall, Julie E. Kendall

SOLUTION MANUAL b




Systems Analysis and Design 10th Edition
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by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
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,TABLE OF CONTENTS
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I. SystemsAnalysisFundamentals
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1. Systems,Roles, andDevelopment Methodologies
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2. UnderstandingandModelingOrganization Systems b b b b




3. ProjectManagement b




II. InformationRequirementsAnalysis b b




4. InformationGathering:InteractiveMethods b b b




5. InformationGathering:UnobtrusiveMethods b b b




6. AgileModeling,Prototyping, and Scrum
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III. TheAnalysis Process
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7. UsingData Flow Diagrams b b b




8. AnalyzingSystems UsingData Dictionaries b b b b




9. ProcessSpecificationsand StructuredDecisions 10.Object-Oriented
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Systems Analysis and Design UsingUML
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IV. TheEssentials of Design
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11.DesigningEffectiveOutput 12.Designing b b b




EffectiveInput 13.DesigningDatabases
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14. Human-ComputerInteractionandUX Design b b b b




V. QualityAssuranceandImplementation
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15. DesigningAccurate Data EntryProcedures b b b b




b 16.QualityAssurance and Implementation
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,Chapter2 b




UnderstandingandModelingOrganizationalSystems
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Key Points and Objectives b b b




1. Organizations are complex systems composed of interrelated and interdependent subsystems. b b b b b b b b b




2. System and subsystem boundaries and environments have an impact on information system
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analysis and design.
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3. Systems are described as either open, with free flowing information, or closed with restricted
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access to information.
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4. A virtual organization is one that has parts of the organization in different physical locations.
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They use computer networks and communications technology to work on projects. Advantages
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of a virtual organization are:
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A. Reduced costs of physical facilities b b b b




B. More rapid response to customer needs b b b b b




C. Flexibility for employees to care for children or aging parents b b b b b b b b b




5. Enterprise systems or Enterprise Resource Planning (ERP) describes an integrated organizational
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binformation system. The software helps the flow of information between the functional areas
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within the organization.
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6. ERP can affect every aspect of the organization, such as:
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A. Design of employees’ work b b b




B. Skills required for job competency b b b b




C. Strategic positioning of the company b b b b




7. Many issues must be overcome for the ERP installation is to be declared a success:
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A. User acceptance b




B. Integration with legacy systems and the supply chain b b b b b b b




C. Upgrading functionality (and complexity) of ERP modules b b b b b b




D. Reorganizing work life of users and decision makers b b b b b b b




E. Expanded reach across several organizations b b b b




F. Strategic repositioning of the company b b b b




8. A context-level data flow diagram is an important tool for showing data used and information
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produced by a system. It provides an overview of the setting or environment the system exists within—
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which entities supply and receive data/information.
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, 9. The context-level data flow diagram is one way to show scope, or what is to be included in the system.
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The project has a budget that helps to define scope.
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