2025 QUESTIONS AND CORRECT
ANSWERS
1. Which one of the following is a primary role of an emergency manager?
a. Incident commander.
b. Joint Information Center coordinator.
c. Program coordinator.
d. Shelter manager. C
Sample Certification Exam Questions - The Emergency Manager
2. What would the emergency manager's role in mass care be?
a. Distributing emergency supplies.
b. Ensuring the proper organization provides meals.
c. Inspecting temporary housing facilities.
d. Supervising physical security for congregate shelters. B
Sample Certification Exam Questions - The Emergency Manager
3. You are leading and influencing when you are doing all of the following
except
:
a. Encouraging someone else to assume the leadership role in the group.
b. Establishing partnerships with neighboring communities to share resources.
,c. Inviting other members of the emergency management team to
discuss common goals.
d. Telling them that it is your way or not at all. D
Sample Certification Exam Questions - Leadership & Influence, Part 1
4. Effective delegation involves .
a. Determining that all credit goes to the team leader.
b. Ensuring that all tasks are equally distributed.
c. Ensuring that the person has the necessary authority to do the job
properly.
d. Guaranteeing all employees have a chance to do the same task. C
Sample Certification Exam Questions - Leadership & Influence, Part 1
5. What should a leader do when setting up implementation structures
to facilitate change?
a. Focus on interim systems because there will be time later to deal with
long- term impact.
b. Consider primarily long-term impacts because the short-term will take care
of itself.
c. Include representatives of all key stakeholder groups.
d. Place the greatest emphasis on how the change will impact the highest levels
of management. C
Sample Certification Exam Questions - Leadership & Influence, Part 2
6. During times of change, it is important for leaders to :
,a. Make sure that they put the right spin on the situation, especially when
things are going badly.
b. Discourage stakeholders from expressing their misgivings.
c. Explain the situation once, then move on - don't dwell on it.
d. Communicate first through actions, then words. D
Sample Certification Exam Questions - Leadership & Influence, Part 2
7. Airing your concerns about taking on a new commitment is likely to:
a. Build trust.
b. Erode trust.
c. Expand your capacity to trust.
d. Reduce your responsibility but enhance your authority. A
Sample Certification Exam Questions - Leadership & Influence, Part 3
8. Demonstrating conviction, courage, compassion, and community can:
a. Be used by a transformational leader to build trust.
b. Diminish your capacity for trusting others.
c. Make you vulnerable to your adversaries.
d. Undermine or erode trust. A
Sample Certification Exam Questions - Leadership & Influence, Part 3
9. The emergency manager's role for media relations is to:
(a.) Ensure plans for this function are in place and up-to-date.
, (b.) Make all contacts with the
media.
(c.) Review and approve all
releases.
(d.) Serve as the primary spokesperson. A
Sample Certification Exam Questions - Program Management, Part 1
10. If the community already has an emergency operations plan, the
emergency manager should:
(a.) Assume the plan is probably outdated, and proceed to develop a new one.
(b.) Consider this part of the job done, and focus on other activities.
(c.) Coordinate a unified effort with all those responsible to keep the plan
updated.
(d.) Let the people responsible for the various sections decide when
and if changes are needed. C
Sample Certification Exam Questions - Program Management, Part 1
11. Documentation is a legal and administrative requirement for an emergency
management organization. As an emergency manager, you will document which
of the following records, except:
a. incident records.
b. mutual aid activities.
c. routine staffing records.
d. situation reports. C
Sample Certification Exam Questions - Program Management, Part 2