NU 131 Exam 2 Questions and Answers Already Passed Latest Update 2025
Communication - Answers And interaction between two or more people
what is the communication process? - Answers message sender method receiver an feedback
message - Answers Expression or thought
sender - Answers a person who transmits a message
method - Answers The way the message was sent
receiver - Answers interprets message
One-way communication - Answers Send her controls the situation by telling the receiver what to do
Two-way communication - Answers there is feedback or discussion
verbal communication - Answers expressed in words
nonverbal communication - Answers physical appearance, facial expression, just yours, I contact, tone of
voice, touch, and silence
Re-stating - Answers Repeating in a slightly different way
Clarifying - Answers The process of making sure you have understood the meaning of what was said
Reflecting - Answers Repeating in your own words what you think was said.
Summarizing - Answers Retelling the main ideas of a text in your own words.
Minimal encouraging - Answers sounds or words that encourage the sender to continue with the
message
Remaining silent - Answers can encourage the sender to continue
Validating - Answers Asking questions related to the original statement
why - Answers Another way of saying no
false reassurance - Answers what you say in your reassurance may not be true
probing - Answers pushing for more information than is necessary
belittling - Answers make (someone or something) seem unimportant, insulting
giving advice - Answers Telling the receiver what to do
Simple answers - Answers Causes the receiver to feel misunderstood
, Congruence - Answers agreement, harmony
time & setting - Answers When and where communication takes place
Proxemics - Answers Space between the individuals
Biases - Answers Prejudices or negative beliefs
physical handicaps - Answers difficulties with vision and/or hearing
What are factors that can affect communication - Answers congruence, time and setting, proxemics,
biases, physical handicaps
Examples of blocking communication - Answers asking why, false reassurance, probing, judging,
belittling, giving advice, and simple answers
Communication strategies for active listening - Answers Restating, clarifying, reflecting, summarizing,
minimal encouraging, remaining silence, summarizing, validating
Culture - Answers Total knowledge, ideas, thoughts, beliefs, values, communication, actions, attitudes,
tradition, customs, and objects that a group possess
Stereotypes - Answers False assumptions of another culture group
transcultural nursing - Answers The way of viewing patients as belonging to one world with many
cultures
Ethnocentrism - Answers Belief in the superiority of one's nation or ethnic group.
cultural competence - Answers the ability to interact effectively with people of different cultures
Describe the general differences among cultural groups - Answers Family structure, food preferences,
religious beliefs, communication, educational background, wellness and illness beliefs, pregnancy and
birth beliefs and terminal and death beliefs
Explain the importance of cultural values and spiritual beliefs to patients - Answers Allows for a patient
to feel comfortable while starting to trust the nurse
Non-judge mental cultural diversity - Answers Taking once differences at face value, excepting them as
they are, and giving high-quality care
Learning cultural diversity - Answers The best way to learn about others cultural diversity is to be aware
of yours
Spirituality - Answers Penetrate a persons entire being that includes the beliefs and values that give
people strength and hope
Communication - Answers And interaction between two or more people
what is the communication process? - Answers message sender method receiver an feedback
message - Answers Expression or thought
sender - Answers a person who transmits a message
method - Answers The way the message was sent
receiver - Answers interprets message
One-way communication - Answers Send her controls the situation by telling the receiver what to do
Two-way communication - Answers there is feedback or discussion
verbal communication - Answers expressed in words
nonverbal communication - Answers physical appearance, facial expression, just yours, I contact, tone of
voice, touch, and silence
Re-stating - Answers Repeating in a slightly different way
Clarifying - Answers The process of making sure you have understood the meaning of what was said
Reflecting - Answers Repeating in your own words what you think was said.
Summarizing - Answers Retelling the main ideas of a text in your own words.
Minimal encouraging - Answers sounds or words that encourage the sender to continue with the
message
Remaining silent - Answers can encourage the sender to continue
Validating - Answers Asking questions related to the original statement
why - Answers Another way of saying no
false reassurance - Answers what you say in your reassurance may not be true
probing - Answers pushing for more information than is necessary
belittling - Answers make (someone or something) seem unimportant, insulting
giving advice - Answers Telling the receiver what to do
Simple answers - Answers Causes the receiver to feel misunderstood
, Congruence - Answers agreement, harmony
time & setting - Answers When and where communication takes place
Proxemics - Answers Space between the individuals
Biases - Answers Prejudices or negative beliefs
physical handicaps - Answers difficulties with vision and/or hearing
What are factors that can affect communication - Answers congruence, time and setting, proxemics,
biases, physical handicaps
Examples of blocking communication - Answers asking why, false reassurance, probing, judging,
belittling, giving advice, and simple answers
Communication strategies for active listening - Answers Restating, clarifying, reflecting, summarizing,
minimal encouraging, remaining silence, summarizing, validating
Culture - Answers Total knowledge, ideas, thoughts, beliefs, values, communication, actions, attitudes,
tradition, customs, and objects that a group possess
Stereotypes - Answers False assumptions of another culture group
transcultural nursing - Answers The way of viewing patients as belonging to one world with many
cultures
Ethnocentrism - Answers Belief in the superiority of one's nation or ethnic group.
cultural competence - Answers the ability to interact effectively with people of different cultures
Describe the general differences among cultural groups - Answers Family structure, food preferences,
religious beliefs, communication, educational background, wellness and illness beliefs, pregnancy and
birth beliefs and terminal and death beliefs
Explain the importance of cultural values and spiritual beliefs to patients - Answers Allows for a patient
to feel comfortable while starting to trust the nurse
Non-judge mental cultural diversity - Answers Taking once differences at face value, excepting them as
they are, and giving high-quality care
Learning cultural diversity - Answers The best way to learn about others cultural diversity is to be aware
of yours
Spirituality - Answers Penetrate a persons entire being that includes the beliefs and values that give
people strength and hope
