Shaun Edmond 18/08/2020 Advanced 60 Minutes
Lesson Type: Business English
Speaking: Option 1 – Telephone Language
Lesson Topic: Telephone Language
Leaving a voicemail and taking a message.
Lesson Aims: Lesson Outcomes:
By the end of the lesson, students will be better able to… By the end of the lesson, students will have…
speak in Business English when taking a message on behalf of a correctly used the new phrases taught in the lesson in a
colleague or when leaving a voicemail. speaking activity where different scenarios can take place
depending on how a fellow student will respond. This will teach the
students to adapt to the scenario and to act professionally.
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