CURRENTLY TESTING NEWEST
COMPLETE EXAM QUESTIONS WITH
DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /A+ STUDY
MATERIAL
What constitutes a mechanical failure? - ....ANSWER...-
When a covered component physically breaks and the
conditions that lead to the breakage are within the
parameters of the service contract.
-When a component fails to function properly due to
excessive wear and tear.
The party that determines the retail or selling price of a
VSC - ....ANSWER...With the exception of Florida and
Wyoming, the selling dealer is free to establish the retail
price of the VSC plan being offered for sale.
,What are the typical components covered by service
contracts? - ....ANSWER...-Engine
-Transmission (manual or automatic)
-Drive axle(s) (front-or rear-wheel drive or both, including
universal /constant velocity joints).
-Steering assembly
-Electronics
-Rear suspension
-Turbo charger
-Cooling system
-Air conditioning
-Electrical system
-Front suspension
-Seals and gaskets
-Brake system
-Fuel system
-Transfer case
VSC Deductibles - ....ANSWER...-Most VSCs require the
customer to pay a small deductible for a repair conducted
in conjunction with the
,service agreement. VSC deductibles can be assessed in two
ways: 1) A fixed deductible amount; or 2) Levies a
percentage of the repair as the portion the customer must
pay.
The VSC criteria for new vehicles -
....ANSWER...Common new-vehicle eligibility
requirements require that the vehicle be a new vehicle, a
dealership demo, a factory program vehicle, or at least a
current model still within the time and mileage limitations
of the basic factory warranty.
What activity is regulated under the Do-Not-Fax rules? -
....ANSWER...-Fax ads are permitted if they are based on
an established business relationship or the recipient's
advanced permission.
-All fax ads must include a notice explaining how
recipients can opt-out of receiving future faxed ads from
the sender.
Who is regulated under the Do-Not-Fax rules? -
....ANSWER...-The FCC's faxing regulations apply to all
entities sending faxed ads.
, -These regulations apply equally to faxes sent across the
street, across the country, and to faxes send to individual
consumers or large corporations.
Do the FCC's faxing regulations require an opt-out
disclosure? - ....ANSWER...Yes
How long does the FCC's faxing regulation for the opt-out
request last? - ....ANSWER...-Sender's must honor and
comply within 30 days of receiving an opt-out request.
Who is responsible for third-party violations of the
Federal Do-Not Fax Rule? - ....ANSWER...Businesses
may hire third-parties to process opt-out requests on their
behalf, but they are still responsible for compliance.
How long does the "established business relationship" for
faxed ads lasts? - ....ANSWER...EBR's do not expire with
the passage of time; however, they do terminate if the
recipient opts-out.
What is required when faxing an ad? - ....ANSWER...All
faxed ads must include 3 disclosures: