CCMA EXAM 2025 (NHA) || With
Complete Questions & 100% Correct
Solutions
A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S
CHOLECYSTECTOMY. THE REASON STATED IS "NONCOVERED SERVICES." IF
THIS PROCEDURE WAS DEEMED EMERGENT BY THE PROVIDER. WHICH
ACTIONS SHOULD MA TAKE? - ANSWER - INSTRUCT THE PATIENT TO CONTACT
THE INSURER ABOUT THE DENIAL OF PAYMENT
WHICH ACTION SHOULD MA TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE
SUPPLIES BEFORE BEGINNING A BLOOD DRAW? - ANSWER - INSPECT THE
INTEGRITY OF THE NEEDLE'S SEAL
WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT WHEN ADMINISTERING
AN ENTERIC-COATED TABLET? - ANSWER - SWALLOW THE TABLET WHOLE
WITH GLASS OF WATER
A MA IS COLLECTING A HEALTH HISTORY FROM AN OLDER ADULT PATIENT
WHO EXHIBITS MODERATE HEARING LOSS. WHICH ACTION SHOULD MA TAKE?
- ANSWER - REMAIN WITHIN THE PATIENT'S VIEW TO ALLOW LIP-READING
A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION OF A PATIENT WHO HAS
SCABIES. BESIDES GLOVES. WHICH PIECES OF PERSONAL PROTECTIVE
EQUIPMENT SHOULD THE MA WEAR? - ANSWER - GOWN
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS
& ALL ONCOLOGY PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF
SCHEDULING IS THE CLINIC USING? - ANSWER - CLUSTER SCHEDULING
THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS ASKING A MA FOR MORE
INFORMATION ABOOUT HER CHILD'S CONDITION. THE MA SHOULD BEGIN BY
EXPLAINING THAT PEDICULOSIS IS WHICH TYPES OF INFECTION? - ANSWER -
PARASITIC
A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS
PREPARING TO LEAVE THE OFFICE. THE PROVIDER RECOMMENDS THAT THE
PATIENT PURCHASE AN OVER-THE-COUNTER ANTITUSSIVE, BUT THE PATIENT
TELLS THE MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE IS. WHICH
OF THE FOLLOWING RESPONSES SHOULD THE MA MAKE? - ANSWER - IT IS A
MEDICATION THAT SUPPRESSES THE COUGH REFLEX
,WHEN PREFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD
PRESSURE. WHICH INDICATES THE LEVEL AT WHICH THE MA SHOULD INFLATE
THE CUFF? - ANSWER - 30 mm Hg ABOVE THE RADIAL PULSE CESSATION
A first-time patient is late arriving to the office which of the following should the medical
assistant say first? - ANSWER - "HELLO. WELCOME TO OUR OFFICE"
CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? - ANSWER -
MITOCHONDIRA
A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART.
WHICH ACTIONS SHOULD MA TAKE? - ANSWER - MAKE SURE THE PATIENT
DOES NOT LEAN FOWARD DURING THE TEST.
DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE &
DIAPHORETIC. WHAT CONDITION IS MOST LIKELY TO OCCUR IN THIS PATIENT?
- ANSWER - SYNCOPE
A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT &
STATES THAT SHE WILL RESCHEDULE AT A LATER DATE. FOR WHICH
FOLLOWING REASONS SHOULD MA DOCUMENT THIS INFORMATION ON THE
PATIENT'S CHART? - ANSWER - TO PROVE THAT THE OFFICE WAS NOT
NEGLIGENT
WHEN COMPLETING DOCUMENTATION IN A PATIENT'S PAPER MEDICAL
RECORD, A MA REALIZES SHE MADE AN ERROR. WHICH ACTIONS SHOULD MA
TAKE? - ANSWER - DRAW A LINE THROUGH THE ERROR & INITIAL IT
WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM SHOULD A MA
RECOGNIZE AS INDICATING THE MEDICAL NECESSITY OF A PROCEDURE? -
ANSWER - DIAGNOSIS CODE
WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A PATIENT'S
UNDERSTANDING OF INSULIN ADMINISTRATION? - ANSWER - OBSERVE THE
PATIENT AS SHE PERFORMS A SELF-DEMONSTRATION
A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY. WHICH ACTIONS
SHOULD MA TAKE 1ST? - ANSWER - COMPILE A LIST OF LOCAL COMMUNITY
AGENCIES
A MA is disposing of the syringe and needle she used to inject a seasonal influenza
vaccine Which of the following actions should the assistant take? - ANSWER - DROP
THE SYRINGE, NEEDLE FIRST, INTO THE BIOHAZARDS SHARP CONTAINER
A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE
PROVIDER. WHEN INSPECTING THE PATIENT'S SKIN LESIONS, THE MA SHOULD
,EXPECT TO OBSERVE WHICH OF THE FOLLOWING CHARACTERISTICS? -
ANSWER - SILVERY, SCALY
A MA IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT.
WHICH ACTION SHOULD MA TAKE? - ANSWER - CLEANSE THE SITE IN A
CIRCULAR MOTION FROM THE CENTER OUTWARD
A MA IS EXPLAINING A VENIPUNCUTURE PROCEDURE TO A PATIENT. WHICH
STATEMENTS SHOULD MA MAKE? - ANSWER - ILL BE COLLECTING A BLOOD
SAMPLE FROM YOU TODAY. THERE WILL BE A SMALL STICK IN YOUR ARM.
A MA is examining the skin on a patient's forearm where the patient reports developing
a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in
diameter. Which of the following terms should he use to document his observations in
the patient's medical record? - ANSWER - PAPULES
A PATIENT TELLS A MA THAT HIS PROVIDER'S OFFICE IS INCOMPETENT, AS
THERE IS NO IMPROVEMENT IN HIS CONDITION. WHICH IS APPROPRIATE
RESPONSE FOR MA TO MAKE? - ANSWER - I THINK THAT YOU FEEL THAT YOUR
TREATMENT IS NOT EFFECTIVE
A MA IS ASSISTING A PROVIDER WITH AN ABDOMINAL EXAMINATION. WHEN
THE PROVIDER PALPATES THE MAJOR PORTION OF THE LIVER, THE
ASSISTANT SHOULD RECOGNIZE THAT HE IS PALPATING WHICH OF
ABDOMINAL QUADRANTS ? - ANSWER - RIGHT UPPER
A PATIENT IS SEEN IN AN URGENT CARE CENTER FOR A LACERATION TO THE
LEFT FOOT. THE PROVIDER EVALUATES THE INJURY, DETERMINES SUTURES
ARE NOT NEEDED, APPLIES A DRESSING & RELEASES THE PATIENT. WHICH
LEVELS OF EXAMINATIONS SHOULD MA USE FOR THE PROCEDURE CODING
FOR THE VISIT? - ANSWER - PROBLEM-FOCUSED EXAMINATION
WHICH INFORMATION SHOULD THE MA ENTER INTO THE APPOINTMENT
CALENDAR WHEN SCHEDULING A PATIENT FOR A SKIN RASH? - ANSWER -
DAYTIME PHONE #
A MA DISCOVERS A GARBAGE CAN FIRE HAS STARTED IN THE BREAK ROOM.
ACCORDING TO THE "RACE" ACRONYM FOR EMERGENCY RESPONSE. WHICH
ACTION SHOULD MA TAKE FIRST? - ANSWER - EVACUATE STAFF & PATIENTS
IMMEDIATE
A MA IS ENCOURAGING A PATIENT TO INCREASE HER INTAKE OF INSOLUBLE
FIBER TO HELP PREVENT CONSTIPATION & HEMORRHOIDS. WHICH FOODS
SHOULD THE MA RECOMMEND AS THE BEST SOURCE OF INSOLUBLE FIBER? -
ANSWER - PEARS W/ SKIN
, A MA IS PREPARING A PATIENT WHO HAS CONGESTIVE HEART FAILURE (CHF)
FOR AN EXAMINATION BY THE PROVIDER. WHICH MANIFESTATIONS SHOULD
MA EXPECT? - ANSWER - SHORTNESS OF BREATH
A MA IS DISCUSSING INFORMATION WITH A PATIENT ABOUT A NEW
MEDICATION THAT THE PROVIDER PRESCRIBED. WHICH ACTIONS SHOULD MA
TAKE? - ANSWER - REINFORCE TEACHING ABOUT FREQUENCY OF
MEDICATION ADMINISTRATION
A PATIENT ARRIVES AT A CLINIC W/ BILL FOR X-RAYS THAT WERE REQUIRED
DUE TO AN INJURY AT THE PATIENT'S PLACE OF EMPLOYMENT. THE PATIENT
HAS PRIVATE INSURANCE & IS ELIGIBLE FOR WORKERS' COMPENSATION. THE
MA SHOULD RECOGNIZE THAT WHICH PARTIES IS RESPONSIBLE FOR
PAYMENT OF THIS BILL? - ANSWER - PAID IN FULL BY WORKERS'
COMPENSATION
A MA IN AN OUTPATIENT FACILITY IS PREPARING A PATIENT FOR A
VENIPUNCTURE. WHICH ACTIONS SHOULD THE ASSISTANT TAKE TO CONFIRM
THE PATIENT'S IDENTIFY? - ANSWER - ASK THE PATIENT TO STATE AND SPELL
THEIR FULL NAME & PROVIDE THEIR DOB
A MA IS USING A SCALE W/ HEIGHT BAR TO MEASURE A PATIENT'S HEIGHT.
WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER - LOWER THE HORIZONTAL
BAR GENTLY SO THAT IT RESTS ON THE TOP OF THE PATIENTS HEAD
A MA IS REPLACING A SHARPS CONTAINER IN AN EXAMINATION ROOM &
RECIEVES A SMALL LACERATION ON HER ARM FROM THE PLASTIC LID. WHICH
TYPES DOCUMENTATION SHOULD THE MA COMPLETE AS A RESULT OF THIS
INCIDENT? - ANSWER - OSHA FORM 301
WHICH MEDICAL RECORD DOCUMENTATION TEMPLATES IS ORGANIZED BY
THE ENTITY THAT SUPPLIED THE DATA? - ANSWER - SOURCE-ORIENTED
WHICH LABORATORY RESULTS SHOULD THE MA RECOGNIZE IS ABNORMAL ? -
ANSWER - POTASSIUM 3 mEq/L
A MA is transcribing a prescription for magnesium sulfate into a patient's medical
record. Which of the following should the assistant use to document this medication? -
ANSWER - MAGNESIUM SULFATE
WHICH EKG ARTIFACTS IS CAUSED BY A DISCONNECTED ELECTRODE &
RESULTS IN THE TRACING GOING INTO THE MARGINS OF THE PAPER? -
ANSWER - INTERRUPTED BASELINE
Complete Questions & 100% Correct
Solutions
A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S
CHOLECYSTECTOMY. THE REASON STATED IS "NONCOVERED SERVICES." IF
THIS PROCEDURE WAS DEEMED EMERGENT BY THE PROVIDER. WHICH
ACTIONS SHOULD MA TAKE? - ANSWER - INSTRUCT THE PATIENT TO CONTACT
THE INSURER ABOUT THE DENIAL OF PAYMENT
WHICH ACTION SHOULD MA TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE
SUPPLIES BEFORE BEGINNING A BLOOD DRAW? - ANSWER - INSPECT THE
INTEGRITY OF THE NEEDLE'S SEAL
WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT WHEN ADMINISTERING
AN ENTERIC-COATED TABLET? - ANSWER - SWALLOW THE TABLET WHOLE
WITH GLASS OF WATER
A MA IS COLLECTING A HEALTH HISTORY FROM AN OLDER ADULT PATIENT
WHO EXHIBITS MODERATE HEARING LOSS. WHICH ACTION SHOULD MA TAKE?
- ANSWER - REMAIN WITHIN THE PATIENT'S VIEW TO ALLOW LIP-READING
A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION OF A PATIENT WHO HAS
SCABIES. BESIDES GLOVES. WHICH PIECES OF PERSONAL PROTECTIVE
EQUIPMENT SHOULD THE MA WEAR? - ANSWER - GOWN
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS
& ALL ONCOLOGY PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF
SCHEDULING IS THE CLINIC USING? - ANSWER - CLUSTER SCHEDULING
THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS ASKING A MA FOR MORE
INFORMATION ABOOUT HER CHILD'S CONDITION. THE MA SHOULD BEGIN BY
EXPLAINING THAT PEDICULOSIS IS WHICH TYPES OF INFECTION? - ANSWER -
PARASITIC
A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS
PREPARING TO LEAVE THE OFFICE. THE PROVIDER RECOMMENDS THAT THE
PATIENT PURCHASE AN OVER-THE-COUNTER ANTITUSSIVE, BUT THE PATIENT
TELLS THE MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE IS. WHICH
OF THE FOLLOWING RESPONSES SHOULD THE MA MAKE? - ANSWER - IT IS A
MEDICATION THAT SUPPRESSES THE COUGH REFLEX
,WHEN PREFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD
PRESSURE. WHICH INDICATES THE LEVEL AT WHICH THE MA SHOULD INFLATE
THE CUFF? - ANSWER - 30 mm Hg ABOVE THE RADIAL PULSE CESSATION
A first-time patient is late arriving to the office which of the following should the medical
assistant say first? - ANSWER - "HELLO. WELCOME TO OUR OFFICE"
CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? - ANSWER -
MITOCHONDIRA
A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART.
WHICH ACTIONS SHOULD MA TAKE? - ANSWER - MAKE SURE THE PATIENT
DOES NOT LEAN FOWARD DURING THE TEST.
DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE &
DIAPHORETIC. WHAT CONDITION IS MOST LIKELY TO OCCUR IN THIS PATIENT?
- ANSWER - SYNCOPE
A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT &
STATES THAT SHE WILL RESCHEDULE AT A LATER DATE. FOR WHICH
FOLLOWING REASONS SHOULD MA DOCUMENT THIS INFORMATION ON THE
PATIENT'S CHART? - ANSWER - TO PROVE THAT THE OFFICE WAS NOT
NEGLIGENT
WHEN COMPLETING DOCUMENTATION IN A PATIENT'S PAPER MEDICAL
RECORD, A MA REALIZES SHE MADE AN ERROR. WHICH ACTIONS SHOULD MA
TAKE? - ANSWER - DRAW A LINE THROUGH THE ERROR & INITIAL IT
WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM SHOULD A MA
RECOGNIZE AS INDICATING THE MEDICAL NECESSITY OF A PROCEDURE? -
ANSWER - DIAGNOSIS CODE
WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A PATIENT'S
UNDERSTANDING OF INSULIN ADMINISTRATION? - ANSWER - OBSERVE THE
PATIENT AS SHE PERFORMS A SELF-DEMONSTRATION
A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY. WHICH ACTIONS
SHOULD MA TAKE 1ST? - ANSWER - COMPILE A LIST OF LOCAL COMMUNITY
AGENCIES
A MA is disposing of the syringe and needle she used to inject a seasonal influenza
vaccine Which of the following actions should the assistant take? - ANSWER - DROP
THE SYRINGE, NEEDLE FIRST, INTO THE BIOHAZARDS SHARP CONTAINER
A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE
PROVIDER. WHEN INSPECTING THE PATIENT'S SKIN LESIONS, THE MA SHOULD
,EXPECT TO OBSERVE WHICH OF THE FOLLOWING CHARACTERISTICS? -
ANSWER - SILVERY, SCALY
A MA IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT.
WHICH ACTION SHOULD MA TAKE? - ANSWER - CLEANSE THE SITE IN A
CIRCULAR MOTION FROM THE CENTER OUTWARD
A MA IS EXPLAINING A VENIPUNCUTURE PROCEDURE TO A PATIENT. WHICH
STATEMENTS SHOULD MA MAKE? - ANSWER - ILL BE COLLECTING A BLOOD
SAMPLE FROM YOU TODAY. THERE WILL BE A SMALL STICK IN YOUR ARM.
A MA is examining the skin on a patient's forearm where the patient reports developing
a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in
diameter. Which of the following terms should he use to document his observations in
the patient's medical record? - ANSWER - PAPULES
A PATIENT TELLS A MA THAT HIS PROVIDER'S OFFICE IS INCOMPETENT, AS
THERE IS NO IMPROVEMENT IN HIS CONDITION. WHICH IS APPROPRIATE
RESPONSE FOR MA TO MAKE? - ANSWER - I THINK THAT YOU FEEL THAT YOUR
TREATMENT IS NOT EFFECTIVE
A MA IS ASSISTING A PROVIDER WITH AN ABDOMINAL EXAMINATION. WHEN
THE PROVIDER PALPATES THE MAJOR PORTION OF THE LIVER, THE
ASSISTANT SHOULD RECOGNIZE THAT HE IS PALPATING WHICH OF
ABDOMINAL QUADRANTS ? - ANSWER - RIGHT UPPER
A PATIENT IS SEEN IN AN URGENT CARE CENTER FOR A LACERATION TO THE
LEFT FOOT. THE PROVIDER EVALUATES THE INJURY, DETERMINES SUTURES
ARE NOT NEEDED, APPLIES A DRESSING & RELEASES THE PATIENT. WHICH
LEVELS OF EXAMINATIONS SHOULD MA USE FOR THE PROCEDURE CODING
FOR THE VISIT? - ANSWER - PROBLEM-FOCUSED EXAMINATION
WHICH INFORMATION SHOULD THE MA ENTER INTO THE APPOINTMENT
CALENDAR WHEN SCHEDULING A PATIENT FOR A SKIN RASH? - ANSWER -
DAYTIME PHONE #
A MA DISCOVERS A GARBAGE CAN FIRE HAS STARTED IN THE BREAK ROOM.
ACCORDING TO THE "RACE" ACRONYM FOR EMERGENCY RESPONSE. WHICH
ACTION SHOULD MA TAKE FIRST? - ANSWER - EVACUATE STAFF & PATIENTS
IMMEDIATE
A MA IS ENCOURAGING A PATIENT TO INCREASE HER INTAKE OF INSOLUBLE
FIBER TO HELP PREVENT CONSTIPATION & HEMORRHOIDS. WHICH FOODS
SHOULD THE MA RECOMMEND AS THE BEST SOURCE OF INSOLUBLE FIBER? -
ANSWER - PEARS W/ SKIN
, A MA IS PREPARING A PATIENT WHO HAS CONGESTIVE HEART FAILURE (CHF)
FOR AN EXAMINATION BY THE PROVIDER. WHICH MANIFESTATIONS SHOULD
MA EXPECT? - ANSWER - SHORTNESS OF BREATH
A MA IS DISCUSSING INFORMATION WITH A PATIENT ABOUT A NEW
MEDICATION THAT THE PROVIDER PRESCRIBED. WHICH ACTIONS SHOULD MA
TAKE? - ANSWER - REINFORCE TEACHING ABOUT FREQUENCY OF
MEDICATION ADMINISTRATION
A PATIENT ARRIVES AT A CLINIC W/ BILL FOR X-RAYS THAT WERE REQUIRED
DUE TO AN INJURY AT THE PATIENT'S PLACE OF EMPLOYMENT. THE PATIENT
HAS PRIVATE INSURANCE & IS ELIGIBLE FOR WORKERS' COMPENSATION. THE
MA SHOULD RECOGNIZE THAT WHICH PARTIES IS RESPONSIBLE FOR
PAYMENT OF THIS BILL? - ANSWER - PAID IN FULL BY WORKERS'
COMPENSATION
A MA IN AN OUTPATIENT FACILITY IS PREPARING A PATIENT FOR A
VENIPUNCTURE. WHICH ACTIONS SHOULD THE ASSISTANT TAKE TO CONFIRM
THE PATIENT'S IDENTIFY? - ANSWER - ASK THE PATIENT TO STATE AND SPELL
THEIR FULL NAME & PROVIDE THEIR DOB
A MA IS USING A SCALE W/ HEIGHT BAR TO MEASURE A PATIENT'S HEIGHT.
WHICH ACTIONS SHOULD THE MA TAKE? - ANSWER - LOWER THE HORIZONTAL
BAR GENTLY SO THAT IT RESTS ON THE TOP OF THE PATIENTS HEAD
A MA IS REPLACING A SHARPS CONTAINER IN AN EXAMINATION ROOM &
RECIEVES A SMALL LACERATION ON HER ARM FROM THE PLASTIC LID. WHICH
TYPES DOCUMENTATION SHOULD THE MA COMPLETE AS A RESULT OF THIS
INCIDENT? - ANSWER - OSHA FORM 301
WHICH MEDICAL RECORD DOCUMENTATION TEMPLATES IS ORGANIZED BY
THE ENTITY THAT SUPPLIED THE DATA? - ANSWER - SOURCE-ORIENTED
WHICH LABORATORY RESULTS SHOULD THE MA RECOGNIZE IS ABNORMAL ? -
ANSWER - POTASSIUM 3 mEq/L
A MA is transcribing a prescription for magnesium sulfate into a patient's medical
record. Which of the following should the assistant use to document this medication? -
ANSWER - MAGNESIUM SULFATE
WHICH EKG ARTIFACTS IS CAUSED BY A DISCONNECTED ELECTRODE &
RESULTS IN THE TRACING GOING INTO THE MARGINS OF THE PAPER? -
ANSWER - INTERRUPTED BASELINE
