IREM - CPM COMPREHENSIVE QUESTIONS
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The California Hills, a This community presents a complex management
PUD outside of Riverside, challenge that may best be met with full agency
Calif., has completed management services. If this CID is still under
three off our phases of developer control they may be interested in
development. There are keeping the financial records/budgets.
currently 65 owned units.
The final phase of the
development will build
out 25 more units. What
type of management
would best serve this
community?
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A condominium Financial-only management or self management
association of detached may work best for this community.
new home construction
in Milwaukee is located in
a former commercial
district near downtown
that has been the site of a
great deal of
condominium conversion
activity. This CID has eight
units, a parking structure,
and a small recreational
facility, which includes a
fitness room and pool.
What type of
management would best
serve this community?
A small apartment While the small size of this condo conversion might
building with six units in be make it feasible for self management or financial-
Washington, D.C., was only management, the age of the community
converted to indicates that some maintenance challenges may be
condominiums five years at work. To meet these challenges full service
ago. The first floor was management may benefit the community.
intended to be leased as
office space but is
currently vacant. The
building was built in
1948.What type of
management would best
serve this community?
List the range of
circumstances where you
think this community may
potentially benefit from
the services of a
management company.
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The Shangri-La is a 200 Answers will vary.
unit, detached home,
planned unit
development with
attractive yards and large
above-median priced
homes. The expansive
common areas include a
par-3 and -4 golf course,
water park, and game
room. What type of
management would best
serve this community?
List the pros and cons of
outside management for
this type of community.
The basic principle of a common interest
development is that no one owner can act in
Define the role of a isolation from the group. This means for one that
member in the they cannot break the terms of membership set out
association (for example, in the documents of the CID. Members may be
the unit owner) in the nominated to the Board of Directors. Part of
decisions of the Board of effective relationship management of the
Directors. agent/board interaction is to understand that
debate within the community is a natural part of the
member/board decision making process.
The benefits to having highly active and vocal
volunteer participation in the association is that in
fostering the belief in owners that their voice
What are the potential
matters helps build strong community "buy in"
advantages or
(participation, or a sense of "investment"),which in
disadvantages of a high
turn will create the best pool of candidates from
degree of participation
which Boards and committees are appointed. The
among members of the
disadvantage to vocal participation is that it can bog
association for the CID?
down the ability of a CID to make decisions if
membership contests the decisions of the Board of
Directors.
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In residential property the CID allows individual
Explain why common
investors to share in the benefits of common
areas are potentially one
elements such as swimming pools, tennis courts, or
of the benefits of CID
landscaped common areas that an individual owner
membership
may not have been able to afford.
Describe the advantages The benefit of a detailed management agreement
of having a management lies in part in that it clarifies to whom the Managing
agreement that spells out Agent reports.
the relationship between
the Managing Agent and
CID in as detailed a
manner as possible.
The term active listening describes communication
in which the listener is as active in the process as the
What is active listening? speaker. The goal of active listening is for you to
hear and understand other people, and to let them
know you've heard and understood them.
Around 55 percent of what others hear us say is a
direct result of what we communicate visually: dress,
posture, movements, facial expressions, and eye
What percent of
contact. The next 38 percent of the message we
communications are
send comes from the sound of the communication:
nonverbal?
tone of voice, accent, rate of speech, volume, and
timbre. So, a total of 93 percent of communications
are nonverbal.
Which conflict resolution The adversarial style of conflict resolution believes
style believes "only the "only the strong survive."
strong survive"?
Which conflict resolution The compromising style of conflict resolution
style believes "you must believes "you must give a little to get a little."
give a little to get a
little"?
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