Activity or activities - Answers One or more tasks undertaken by, or for an organization, that produces or
supports the delivery of one or more products and services.
Analysis (PP3) - Answers Analysis is the Professional Practice within the business continuity management
lifecycle that reviews and assesses an organization to identify its objectives, how it functions and the
constraints of its operating environment.
Audit - Answers A systematic, independent and documented process for obtaining audit evidence and
evaluating it objectively to determine the extent to which the audit criteria are fulfilled.
Business Continuity (BC) - Answers The capability of the organization to continue delivery of products or
services at acceptable pre-defined levels following disruptive incident.
Business continuity management - Answers A holistic management process that identifies potential
threats to an organization and the impacts to business operations those threats, if realized, might cause,
and which provides a framework for building organizational resilience with the capability of an effective
response that safeguards the interests of its keystakeholders, reputation, brand and value-creating
activities.
Business Continuity Management (BCM) Lifecycle - Answers The ongoing cycle of activities of the
business continuity programme, that build organizational resilience.
Business Continuity Management System (BCMS) - Answers Part of the overall management system that
establishes, implements, operates, monitors, reviews, maintains and improves business continuity.
Business continuity plan (BCP) - Answers Documented procedures that guide organizations to respond,
recover, resume, and restore to a pre-defined level of operation following disruption.
Business continuity programme - Answers The ongoing management and governance process supported
by top management and appropriately resourced to implement and maintain business continuity
management.
Business continuity requirements - Answers The time frames and resources, and capabilities necessary
to continue to deliver the prioritised products, services, processes, and activities following a disruption.
Business impact analysis (BIA) - Answers The process of analysing activities and the effect that a business
disruption might have upon them.
Competence - Answers The ability to apply knowledge and skills to achieve intended results.
Continual improvement - Answers A recurring activity to enhance performance.
Crisis - Answers A situation with a high level of uncertainty that disrupts the core activities and/or
credibility of an organization and requires urgent action.