Chapter 01 - Understanding The Manager’s Job Complete Chapters ✅
1. What is defined as a set of activities directed at an organization’s resources with the aim of achieving organizational
goals in an efficient and effective manner?
a. Economics
b. Planning
c. Management
d. Operations
ANSWER: c
RATIONALE: Management can be defined as a set of activities (including planning and
decision making, organizing, leading, and controlling) directed at an
organization’s resources (human, financial, physical, and information) with the
aim of achieving organizational goals in an efficient and effective manner.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
2. Which of the following helps make the management process efficient?
a. Increasing overhead production costs
b. Using resources in a cost-effective manner
c. Making management decisions independently of the organization's external environment
d. Using the majority of resources for sales promotion activities
ANSWER: b
RATIONALE: A management process is efficient when resources are used wisely in a cost-
effective way.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
3. A management process is considered to be effective when
Page 1
, a. overhead production costs decrease.
b. the right decisions are made and implemented.
c. decisions are made independently of the organization's external environment.
d. the same amount of resources are allocated to all the functions of the organization.
ANSWER: b
RATIONALE: A management process is considered to be effective when the right decisions
are made and successfully implemented.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
4. One of the titles found in the group of middle managers is
a. plant manager.
b. vice president.
c. supervisor.
d. office manager.
ANSWER: a
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Common middle-management titles include plant manager,
operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
5. Which of the following defines an organization?
a. A collection of individuals working independently toward unrelated personal goals
b. A group of people working together in a structured and coordinated fashion to achieve a set of goals
c. A network of individuals informally connected to exchange ideas without formal objectives
d. A team focused soley on minimizing resource usage regardless of outcomes
Page 2
,ANSWER: b
RATIONALE: An organization is defined as a group of people working together in a
structured and coordinated manner to achieve a set of goals, including profit,
knowledge discovery, or social satisfaction.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
6. Which of the following is the role of top managers in an organization?
a. Overseeing day-to-day operations
b. Performing routine administrative tasks
c. Implementing plans of first-line managers
d. Creating organizational goals and overall strategy
ANSWER: d
RATIONALE: Top managers create the organization’s goals, overall strategy, and operating
policies. They also officially represent the organization to the external
environment by meeting with government officials, executives of other
organizations, and so forth.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
7. Who would be responsible for making decisions about activities such as investing in research and development (R&D)
and entering or abandoning various markets?
a. Top managers
b. Limited partners
c. First-line managers
d. Middle managers
ANSWER: a
RATIONALE: Top managers make decisions about activities such as acquiring other
Page 3
, companies, investing in research and development (R&D), entering or
abandoning various markets, and building new plants and office facilities.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
8. A common middle-management title is
a. chief executive officer (CEO).
b. division head.
c. supervisor.
d. line manager.
ANSWER: b
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Common middle-management titles include plant manager,
operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
9. Which is likely to be the largest group of managers in most organizations, who are primarily responsible for
implementing the policies and plans of an organization?
a. Middle managers
b. Top managers
c. The members of the board of directors
d. First-line managers
ANSWER: a
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Middle managers are primarily responsible for implementing the
policies and plans developed by top managers and for supervising and
coordinating the activities of lower-level managers.
Page 4
1. What is defined as a set of activities directed at an organization’s resources with the aim of achieving organizational
goals in an efficient and effective manner?
a. Economics
b. Planning
c. Management
d. Operations
ANSWER: c
RATIONALE: Management can be defined as a set of activities (including planning and
decision making, organizing, leading, and controlling) directed at an
organization’s resources (human, financial, physical, and information) with the
aim of achieving organizational goals in an efficient and effective manner.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
2. Which of the following helps make the management process efficient?
a. Increasing overhead production costs
b. Using resources in a cost-effective manner
c. Making management decisions independently of the organization's external environment
d. Using the majority of resources for sales promotion activities
ANSWER: b
RATIONALE: A management process is efficient when resources are used wisely in a cost-
effective way.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
3. A management process is considered to be effective when
Page 1
, a. overhead production costs decrease.
b. the right decisions are made and implemented.
c. decisions are made independently of the organization's external environment.
d. the same amount of resources are allocated to all the functions of the organization.
ANSWER: b
RATIONALE: A management process is considered to be effective when the right decisions
are made and successfully implemented.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
4. One of the titles found in the group of middle managers is
a. plant manager.
b. vice president.
c. supervisor.
d. office manager.
ANSWER: a
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Common middle-management titles include plant manager,
operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
5. Which of the following defines an organization?
a. A collection of individuals working independently toward unrelated personal goals
b. A group of people working together in a structured and coordinated fashion to achieve a set of goals
c. A network of individuals informally connected to exchange ideas without formal objectives
d. A team focused soley on minimizing resource usage regardless of outcomes
Page 2
,ANSWER: b
RATIONALE: An organization is defined as a group of people working together in a
structured and coordinated manner to achieve a set of goals, including profit,
knowledge discovery, or social satisfaction.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
6. Which of the following is the role of top managers in an organization?
a. Overseeing day-to-day operations
b. Performing routine administrative tasks
c. Implementing plans of first-line managers
d. Creating organizational goals and overall strategy
ANSWER: d
RATIONALE: Top managers create the organization’s goals, overall strategy, and operating
policies. They also officially represent the organization to the external
environment by meeting with government officials, executives of other
organizations, and so forth.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
7. Who would be responsible for making decisions about activities such as investing in research and development (R&D)
and entering or abandoning various markets?
a. Top managers
b. Limited partners
c. First-line managers
d. Middle managers
ANSWER: a
RATIONALE: Top managers make decisions about activities such as acquiring other
Page 3
, companies, investing in research and development (R&D), entering or
abandoning various markets, and building new plants and office facilities.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
8. A common middle-management title is
a. chief executive officer (CEO).
b. division head.
c. supervisor.
d. line manager.
ANSWER: b
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Common middle-management titles include plant manager,
operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe management and the kinds of managers found in
organizations.
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: 1-1 An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 4/7/2025 1:57 AM
DATE MODIFIED: 4/7/2025 2:07 AM
9. Which is likely to be the largest group of managers in most organizations, who are primarily responsible for
implementing the policies and plans of an organization?
a. Middle managers
b. Top managers
c. The members of the board of directors
d. First-line managers
ANSWER: a
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Middle managers are primarily responsible for implementing the
policies and plans developed by top managers and for supervising and
coordinating the activities of lower-level managers.
Page 4
