HSV 4800 Final Exam – Comprehensive Study Guide and Questions
which characteristics of effective plans gives the employee team immediate motivational
feedback - Answerprecise plans
typical philosophical premises in health care planning include all of the following except
- Answerrequirements for reimbursement practices
the usual sequences in developing plans is - Answermission, objectives, policies,
procedures
functional objectives typically include all of the following except - Answermotivational
statements
policies are intended to be - Answeroverall guides and therefore the language used in
policy statements is broad
the process of determinging long-term objectives for the organization, along with the
strategies to accomplish these objectives is termed - Answerstrategic planning
the following wording is associated with which type of plan:
transcription of reports will be done within the following time frame: "to process
discharge sumaries within hours of receipt of dictated report"; "To process operative
reports within four hours of receipt of dictation"; "Emergency and priority requests on a
stat basis" - Answerfunctional objective
the following wording is associated with the type of plan: "all OT personnel will be
licensed and registered. recent graduate or therapists form foreign countries may treat
patients but they must be supervised by a licensed and certified OT who countersigns
their patient care plans and progress notes" - Answerpolicy
in the decision making process, critical, non-programmed, root decisions are made by -
Answertop level management
in the decision making process, top level management usually defer department heads
when the decisions relate to specific areas of technical expertise - Answertrue
incremental decisions do not usually involve in-depth evaluation of goals, policies or
underlying philosophy. - Answertrue
in the decision making approach of satisficing, more than one alternative solution may
be acceptable as long as it satisfies the minimal criteria. - Answerfalse
, When a manager needs to make decisions in continuous, real-time circumstances
needing rapid response, the most effective decision tool is usually - AnswerOODA
loop
when a manager is making a decision which involves both known and unknown
elements, the most effective decision tool is usually - Answerdecision tree
when evaluating a decisions importance, what should be considered? - Answerthe
resources and time being committed, the degree of risk, and the impact on humans
according to the class PP, what is a mission statement? - Answera clear statement of
an organizations purpose
according to the class PP, what is a vision statement? - Answera statement of a
desired future of an organization
what statement best describes the characteristics of rules? - Answerrules guide
behavior but unlike policies, rules allow discretion; rules specify a required course of
action
food removed from the cafteria must be in covered containers - Answerrule
new horizons hursing home values the safety of all residents and will strive to meet all
OSHA safety standards, and state and federal safety regulations - Answerpolicy
statement
community hospital exists to serve the community by providing affordable and readily
available evaluations and treatment of the health needs of residents - Answermission
statement
planning is the most fundamental management functionl it logically precedes all other
management functions - Answertrue
intensive planning for a major initiative such as the implementation of an organizatio-
wide electronic health record over a four-year period is an example of what type of
planning? - Answerproject planning
telecommunting may not be appropriate for an employee who copes only marginally
with the absence of traditional supervision - Answertrue
it is necessary to use temporary help services as sparingly as possible because they
always represent excess cost - Answerfalse
which characteristics of effective plans gives the employee team immediate motivational
feedback - Answerprecise plans
typical philosophical premises in health care planning include all of the following except
- Answerrequirements for reimbursement practices
the usual sequences in developing plans is - Answermission, objectives, policies,
procedures
functional objectives typically include all of the following except - Answermotivational
statements
policies are intended to be - Answeroverall guides and therefore the language used in
policy statements is broad
the process of determinging long-term objectives for the organization, along with the
strategies to accomplish these objectives is termed - Answerstrategic planning
the following wording is associated with which type of plan:
transcription of reports will be done within the following time frame: "to process
discharge sumaries within hours of receipt of dictated report"; "To process operative
reports within four hours of receipt of dictation"; "Emergency and priority requests on a
stat basis" - Answerfunctional objective
the following wording is associated with the type of plan: "all OT personnel will be
licensed and registered. recent graduate or therapists form foreign countries may treat
patients but they must be supervised by a licensed and certified OT who countersigns
their patient care plans and progress notes" - Answerpolicy
in the decision making process, critical, non-programmed, root decisions are made by -
Answertop level management
in the decision making process, top level management usually defer department heads
when the decisions relate to specific areas of technical expertise - Answertrue
incremental decisions do not usually involve in-depth evaluation of goals, policies or
underlying philosophy. - Answertrue
in the decision making approach of satisficing, more than one alternative solution may
be acceptable as long as it satisfies the minimal criteria. - Answerfalse
, When a manager needs to make decisions in continuous, real-time circumstances
needing rapid response, the most effective decision tool is usually - AnswerOODA
loop
when a manager is making a decision which involves both known and unknown
elements, the most effective decision tool is usually - Answerdecision tree
when evaluating a decisions importance, what should be considered? - Answerthe
resources and time being committed, the degree of risk, and the impact on humans
according to the class PP, what is a mission statement? - Answera clear statement of
an organizations purpose
according to the class PP, what is a vision statement? - Answera statement of a
desired future of an organization
what statement best describes the characteristics of rules? - Answerrules guide
behavior but unlike policies, rules allow discretion; rules specify a required course of
action
food removed from the cafteria must be in covered containers - Answerrule
new horizons hursing home values the safety of all residents and will strive to meet all
OSHA safety standards, and state and federal safety regulations - Answerpolicy
statement
community hospital exists to serve the community by providing affordable and readily
available evaluations and treatment of the health needs of residents - Answermission
statement
planning is the most fundamental management functionl it logically precedes all other
management functions - Answertrue
intensive planning for a major initiative such as the implementation of an organizatio-
wide electronic health record over a four-year period is an example of what type of
planning? - Answerproject planning
telecommunting may not be appropriate for an employee who copes only marginally
with the absence of traditional supervision - Answertrue
it is necessary to use temporary help services as sparingly as possible because they
always represent excess cost - Answerfalse
