MGMT 3330 EXAM CORRECT ANSWERS
Management Fundamentals
1. Puma wants to shift consumer perception to view its products as more mainstream. To
accomplish this, Puma will need to use:
Correct Answer: Planning
2. Management practices that lead to competitive advantage through people include all of the
following except:
Correct Answer: Use of perks to emphasize status differences between employees
3. A managerial candidate shows little ability to work in groups or be sensitive to others. This
demonstrates a lack of which skill?
Correct Answer: Human skill
4. Management has an impact on a firm’s overall performance.
Correct Answer: True
5. The responsibilities of managerial jobs are the same at all levels.
Correct Answer: False
6. Team leaders facilitate team activities and dynamics.
Correct Answer: True
7. Readers Digest saw a turnaround due to gradual marketing changes. Spokesperson Adler was
filling a(n) _____ role.
Correct Answer: Informational
8. After one year as a manager, you will most likely:
Correct Answer: Develop people
9. The theorist responsible for the four functions of management is:
Correct Answer: Henri Fayol (spelling corrected from “Rifayol”)
10. Top managers spend how long on a task before switching?
Correct Answer: 9 minutes
11. Management means getting work done efficiently.
Correct Answer: False
12. First-line managers are responsible for managing other managers.
Correct Answer: False
, 13. New managers’ expectations do not change in the first year.
Correct Answer: False
14. Kinds of managers include:
Correct Answer: Top managers, middle managers, first-line managers, and team leaders
15. A manager acting as a disturbance handler (e.g., layoffs) is performing which role?
Correct Answer: Decisional
16. The manager most responsible for entry-level employees is the:
Correct Answer: First-line manager
17. When a restaurant changes napkins due to customer behavior, this is an example of the
function of leading.
Correct Answer: False
18. Top managers usually have the strongest conceptual skills.
Correct Answer: True
19. According to Mintzberg, the three roles managers perform are formal, informal, and
technical.
Correct Answer: False
20. The four classical functions of management are planning, organizing, training, and
budgeting.
Correct Answer: False
Ethics and Corporate Social Responsibility
21. Under the 1991 U.S. Sentencing Commission Guidelines, a company can reduce its
culpability score by hiring honest people and encouraging reporting.
Correct Answer: False
22. One way to promote ethical behavior is handling information confidentially and honestly.
Correct Answer: True
23. It is difficult to know what will be perceived as socially responsible behavior.
Correct Answer: True
24. Nonprofits are subject to the U.S. Sentencing Guidelines.
Correct Answer: True
25. When asked about the most important influence on ethical behavior at work, employees often
say:
Correct Answer: My manager
Management Fundamentals
1. Puma wants to shift consumer perception to view its products as more mainstream. To
accomplish this, Puma will need to use:
Correct Answer: Planning
2. Management practices that lead to competitive advantage through people include all of the
following except:
Correct Answer: Use of perks to emphasize status differences between employees
3. A managerial candidate shows little ability to work in groups or be sensitive to others. This
demonstrates a lack of which skill?
Correct Answer: Human skill
4. Management has an impact on a firm’s overall performance.
Correct Answer: True
5. The responsibilities of managerial jobs are the same at all levels.
Correct Answer: False
6. Team leaders facilitate team activities and dynamics.
Correct Answer: True
7. Readers Digest saw a turnaround due to gradual marketing changes. Spokesperson Adler was
filling a(n) _____ role.
Correct Answer: Informational
8. After one year as a manager, you will most likely:
Correct Answer: Develop people
9. The theorist responsible for the four functions of management is:
Correct Answer: Henri Fayol (spelling corrected from “Rifayol”)
10. Top managers spend how long on a task before switching?
Correct Answer: 9 minutes
11. Management means getting work done efficiently.
Correct Answer: False
12. First-line managers are responsible for managing other managers.
Correct Answer: False
, 13. New managers’ expectations do not change in the first year.
Correct Answer: False
14. Kinds of managers include:
Correct Answer: Top managers, middle managers, first-line managers, and team leaders
15. A manager acting as a disturbance handler (e.g., layoffs) is performing which role?
Correct Answer: Decisional
16. The manager most responsible for entry-level employees is the:
Correct Answer: First-line manager
17. When a restaurant changes napkins due to customer behavior, this is an example of the
function of leading.
Correct Answer: False
18. Top managers usually have the strongest conceptual skills.
Correct Answer: True
19. According to Mintzberg, the three roles managers perform are formal, informal, and
technical.
Correct Answer: False
20. The four classical functions of management are planning, organizing, training, and
budgeting.
Correct Answer: False
Ethics and Corporate Social Responsibility
21. Under the 1991 U.S. Sentencing Commission Guidelines, a company can reduce its
culpability score by hiring honest people and encouraging reporting.
Correct Answer: False
22. One way to promote ethical behavior is handling information confidentially and honestly.
Correct Answer: True
23. It is difficult to know what will be perceived as socially responsible behavior.
Correct Answer: True
24. Nonprofits are subject to the U.S. Sentencing Guidelines.
Correct Answer: True
25. When asked about the most important influence on ethical behavior at work, employees often
say:
Correct Answer: My manager
