LATEST UPDATED INF1505 ASSIGNMENT
CHAPTER 2 QUESTION FOR 2024/2025 EXAM
WITH VERIFIED ANSWERS.
Five Forces Model - ANSWER-A widely accepted model that
identifies five key factors that can lead to attainment of
competitive advantage, including
(1) the rivalry among existing competitors,
(2) the threat of new entrants,
(3) the threat of substitute products and services,
(4) the bargaining power of buyers,
(5) the bargaining power of suppliers.
Advantages of re-engineering - ANSWER-
Reduce delivery times,
Increase product and service quality,
enhance customer satisfaction,
increase revenues and profitability.
Alignment - ANSWER-When the output from an information system
is exactly what is needed to help a company achieve its strategic
goals, the two are said to be in ____.
, Applications portfolio - ANSWER-A scheme for classifying
information systems according to the contribution they make to
the organization.
Competitive advantage - ANSWER-the ability of one organization
to outperform other organizations because it produces desired
goods or services more efficiently and effectively than they do
continuous improvement - ANSWER-involves always searching for
new ways to improve work quality and performance
Customer Relationship Management (CRM) - ANSWER-a
company-wide business strategy designed to optimize profitability,
revenue, and customer satisfaction by focusing on highly defined
and precise customer groups
Downsizing - ANSWER-A planned reduction in the number of
employees needed in a firm in order to reduce costs and make the
business more efficient
Empowerment - ANSWER-giving employees the authority to
correct a problem without first checking with management
Flat Organizational Structure - ANSWER-An organizational
structure that has only a few levels of management and
emphasizes decentralization
CHAPTER 2 QUESTION FOR 2024/2025 EXAM
WITH VERIFIED ANSWERS.
Five Forces Model - ANSWER-A widely accepted model that
identifies five key factors that can lead to attainment of
competitive advantage, including
(1) the rivalry among existing competitors,
(2) the threat of new entrants,
(3) the threat of substitute products and services,
(4) the bargaining power of buyers,
(5) the bargaining power of suppliers.
Advantages of re-engineering - ANSWER-
Reduce delivery times,
Increase product and service quality,
enhance customer satisfaction,
increase revenues and profitability.
Alignment - ANSWER-When the output from an information system
is exactly what is needed to help a company achieve its strategic
goals, the two are said to be in ____.
, Applications portfolio - ANSWER-A scheme for classifying
information systems according to the contribution they make to
the organization.
Competitive advantage - ANSWER-the ability of one organization
to outperform other organizations because it produces desired
goods or services more efficiently and effectively than they do
continuous improvement - ANSWER-involves always searching for
new ways to improve work quality and performance
Customer Relationship Management (CRM) - ANSWER-a
company-wide business strategy designed to optimize profitability,
revenue, and customer satisfaction by focusing on highly defined
and precise customer groups
Downsizing - ANSWER-A planned reduction in the number of
employees needed in a firm in order to reduce costs and make the
business more efficient
Empowerment - ANSWER-giving employees the authority to
correct a problem without first checking with management
Flat Organizational Structure - ANSWER-An organizational
structure that has only a few levels of management and
emphasizes decentralization
