CPSS Exam UPDATED ACTUAL Exam
Questions and CORRECT Answers
Relaxation Response - CORRECT ANSWER - physical state of deep rest that changes the
physical/emotional responses to stress and decreases heart rate, blood pressure, breathing rate,
muscle tension, etc.
How is the relaxation response elicited? - CORRECT ANSWER - 1. repetition of a word,
sound, phrase, or muscular activity
2. passive disregard of every day thoughts that inevitably come to mind, return to repetition
Definition of Recovery - CORRECT ANSWER - the process of gaining control over one's
life, and the direction one wants that life to go, on the other side of a psychiatric diagnosis and all
of the losses usually associated w/ that diagnosis
Recovery Story - CORRECT ANSWER - shares with a peer how a person was able to
overcome the bad times and focuses on the positive things the person is doing to move forward
with their life, a story of hope
Illness Story - CORRECT ANSWER - focuses on the negative and times of illness and/or
substance use in a person's past
Peer Support - CORRECT ANSWER - the act of people who have had similar experiences
with mental illnesses giving each other encouragement, hope, assistance, guidance, and
understanding that aids in recovery. It can be done anytime or anywhere when two or more peers
are in a mutual, supportive relationship
Peer Support Services - CORRECT ANSWER - programs, discussions, events, groups,
etc. within the behavorial health system that are led by people in recovery; take place within the
structure of an agency/organization and someone gets paid
, Peer Change Agent - CORRECT ANSWER - Changes Beliefs - enables others to look at
beliefs underlying behavior, are aware that changing beliefs is a major part of system
transformation and helps move the agency toward creating a recovery culture
Peer Bridge Builder - CORRECT ANSWER - Promotes Understanding - connects
"clients" and "staff," as a result of having experience as both
Peer Mentor - CORRECT ANSWER - Uses their experience to help a person in a given
area
Peer Supporter - CORRECT ANSWER - Supports Goals - a person who does what is
necessary to enable another person to do what she feels she wants or needs to do and who has the
ability to help a peer set and achieve the goals that will move the peer's life in the direction the
peer wants it to go
Peer Recovery Advocate - CORRECT ANSWER - Promotes Another's Concerns - a
person who speaks for or pleads the cause of another and believes in a peer's potential for
recovery even when that potential might not be so obvious
Peer Code of Ethics - CORRECT ANSWER - Prevent harm and injury to those whom
we've pledged our loyalty, in this case, the agency, the consumers, and the peer profession as a
whole
What kind of intimate relationships would violate the code of ethics? - CORRECT
ANSWER - Dual relationships, sexual relationships, giving/receiving gifts or other
financial incentives, anything that violates agnecy policies
Why is the absence of negative messages more important than the presence of positive ones? -
CORRECT ANSWER - Takes 28 positive messages to combat one negative one;
internalized negative messages become internalized beliefs, making it so that one's radar will
block positive messages; negative messages reinforce negative self-image and self-talk
Questions and CORRECT Answers
Relaxation Response - CORRECT ANSWER - physical state of deep rest that changes the
physical/emotional responses to stress and decreases heart rate, blood pressure, breathing rate,
muscle tension, etc.
How is the relaxation response elicited? - CORRECT ANSWER - 1. repetition of a word,
sound, phrase, or muscular activity
2. passive disregard of every day thoughts that inevitably come to mind, return to repetition
Definition of Recovery - CORRECT ANSWER - the process of gaining control over one's
life, and the direction one wants that life to go, on the other side of a psychiatric diagnosis and all
of the losses usually associated w/ that diagnosis
Recovery Story - CORRECT ANSWER - shares with a peer how a person was able to
overcome the bad times and focuses on the positive things the person is doing to move forward
with their life, a story of hope
Illness Story - CORRECT ANSWER - focuses on the negative and times of illness and/or
substance use in a person's past
Peer Support - CORRECT ANSWER - the act of people who have had similar experiences
with mental illnesses giving each other encouragement, hope, assistance, guidance, and
understanding that aids in recovery. It can be done anytime or anywhere when two or more peers
are in a mutual, supportive relationship
Peer Support Services - CORRECT ANSWER - programs, discussions, events, groups,
etc. within the behavorial health system that are led by people in recovery; take place within the
structure of an agency/organization and someone gets paid
, Peer Change Agent - CORRECT ANSWER - Changes Beliefs - enables others to look at
beliefs underlying behavior, are aware that changing beliefs is a major part of system
transformation and helps move the agency toward creating a recovery culture
Peer Bridge Builder - CORRECT ANSWER - Promotes Understanding - connects
"clients" and "staff," as a result of having experience as both
Peer Mentor - CORRECT ANSWER - Uses their experience to help a person in a given
area
Peer Supporter - CORRECT ANSWER - Supports Goals - a person who does what is
necessary to enable another person to do what she feels she wants or needs to do and who has the
ability to help a peer set and achieve the goals that will move the peer's life in the direction the
peer wants it to go
Peer Recovery Advocate - CORRECT ANSWER - Promotes Another's Concerns - a
person who speaks for or pleads the cause of another and believes in a peer's potential for
recovery even when that potential might not be so obvious
Peer Code of Ethics - CORRECT ANSWER - Prevent harm and injury to those whom
we've pledged our loyalty, in this case, the agency, the consumers, and the peer profession as a
whole
What kind of intimate relationships would violate the code of ethics? - CORRECT
ANSWER - Dual relationships, sexual relationships, giving/receiving gifts or other
financial incentives, anything that violates agnecy policies
Why is the absence of negative messages more important than the presence of positive ones? -
CORRECT ANSWER - Takes 28 positive messages to combat one negative one;
internalized negative messages become internalized beliefs, making it so that one's radar will
block positive messages; negative messages reinforce negative self-image and self-talk
