PN ATI Communication Questions and
Answers | Latest Version | 2025/2026 |
Correct & Verified
A nurse is using active listening during client teaching. Which action demonstrates this
technique?
A. Interrupting to offer advice
B. Avoiding eye contact to reduce pressure
C. ✔✔Nodding and paraphrasing the client’s words
D. Multitasking during the conversation
A client states, “I don’t think this medication is helping me at all.” What is the most appropriate
nursing response?
A. You need to trust your provider
B. Let’s just move on with your care
C. This is how medications work
D. ✔✔Tell me more about what you’ve noticed
Which of the following is an example of therapeutic communication?
1
,A. Why didn’t you take your medication?
B. ✔✔I understand this must be difficult for you
C. You should have asked for help
D. Just relax and stop worrying
A nurse is communicating with a client who speaks limited English. Which action is
appropriate?
A. Speak louder so they understand
B. ✔✔Use a trained medical interpreter
C. Rely on hand gestures only
D. Ask a family member to translate
A nurse is giving a hand-off report to another nurse. What type of communication is this?
A. Upward communication
B. ✔✔Interpersonal communication
C. Intrapersonal communication
D. Informal communication
2
, A nurse notices a client avoiding eye contact and appearing withdrawn. What is the appropriate
response?
A. Ignore the behavior
B. ✔✔Ask open-ended questions to explore their feelings
C. Document the behavior and continue care
D. Wait for the client to initiate conversation
Which response by a nurse best shows empathy?
A. You’ll feel better soon
B. I’ve seen this a lot, don’t worry
C. ✔✔It sounds like you’re going through a tough time
D. Let’s stay focused on your treatment
Which of the following promotes effective communication during client education?
A. Using complex medical terms
B. Speaking quickly to cover more topics
C. ✔✔Asking the client to repeat the information
D. Providing written instructions only
3
Answers | Latest Version | 2025/2026 |
Correct & Verified
A nurse is using active listening during client teaching. Which action demonstrates this
technique?
A. Interrupting to offer advice
B. Avoiding eye contact to reduce pressure
C. ✔✔Nodding and paraphrasing the client’s words
D. Multitasking during the conversation
A client states, “I don’t think this medication is helping me at all.” What is the most appropriate
nursing response?
A. You need to trust your provider
B. Let’s just move on with your care
C. This is how medications work
D. ✔✔Tell me more about what you’ve noticed
Which of the following is an example of therapeutic communication?
1
,A. Why didn’t you take your medication?
B. ✔✔I understand this must be difficult for you
C. You should have asked for help
D. Just relax and stop worrying
A nurse is communicating with a client who speaks limited English. Which action is
appropriate?
A. Speak louder so they understand
B. ✔✔Use a trained medical interpreter
C. Rely on hand gestures only
D. Ask a family member to translate
A nurse is giving a hand-off report to another nurse. What type of communication is this?
A. Upward communication
B. ✔✔Interpersonal communication
C. Intrapersonal communication
D. Informal communication
2
, A nurse notices a client avoiding eye contact and appearing withdrawn. What is the appropriate
response?
A. Ignore the behavior
B. ✔✔Ask open-ended questions to explore their feelings
C. Document the behavior and continue care
D. Wait for the client to initiate conversation
Which response by a nurse best shows empathy?
A. You’ll feel better soon
B. I’ve seen this a lot, don’t worry
C. ✔✔It sounds like you’re going through a tough time
D. Let’s stay focused on your treatment
Which of the following promotes effective communication during client education?
A. Using complex medical terms
B. Speaking quickly to cover more topics
C. ✔✔Asking the client to repeat the information
D. Providing written instructions only
3
