Test Bank
Diversity In Organizations,
By Myrtle P. Bell, Joy Leopold
4th Edition
,Table Of Content
Chapter 1: Introduction To The Study Of Diversity In Organizations
Chapter 2: Theories And Thinking About Diversity
Chapter 3: Legislation
Chapter 4: Blacks/African Americans
Chapter 5: Latinos/Hispanics
Chapter 6: Asians And Asian Americans
Chapter 7: Whites/European Americans
Chapter 8: American Indians, Alaska Natives, And Multiracial Group Members
Chapter 9: Sex And Gender
Chapter 10: Work And Family
Chapter 12: Religion
Chapter 12: Religion
Chapter 13: Age
Chapter 14: Physical And Mental Ability
Chapter 15: Weight And Appearance
,Chapter 1: Introduction To The Study Of Diversity In Organizations
Multiple Choices
1. According To Cox And Blake, Valuing Diversity Can Benefit Organizations In
Which Of The Following Areas?
A. Cost, Resource Acquisition, Marketing, Creativity, Problem Solving, And
System Flexibility.
B. Cost, Financial Remuneration, Accounting, Creativity, Problem Configuration,
And System Flexibility.
C. Organizational Commitment, Marketing, Accounting, Creativity,
Problem Configuration, And Financial Stability.
D. Organizational Commitment, Advertising, Creativity, Problem Configuration,
And Financial Stability.
E. None Of The Above.
Answer: A, Pp. 12
2. The Term “Ethnicity” Refers To
A. Differences Between Hispanics And Asians.
B. A Shared National Origin Or Cultural Heritage Among People.
C. Biological Differences Identifiable By Scientists.
D. Race
E. All Of The Above.
Answer: B, P. 9
3. In Their 1987 Research On The Changes That Would Occur In The Nature Of
Work And In The Demographic Background Of Workers In The 21st Century,
Johnston And Packer Stated That
A. By The Year 2000, 85% Of The Workforce Would Be Women And Minorities.
B. By The Year 2000, 65% Of The Workforce Would Be Women And Minorities.
C. By The Year 2000, 85% Of The Net New Entrants To The Workforce Would Be
Women And Minorities.
D. By The Year 2000, White Men Would Be A Very Small Minority Of The Workforce.
E. None Of The Above.
Answer: C, P. 9
4. According To The Text, Which Of The Following Statements Is True
Of The Demographic Makeup Of The Workforce?
A. Blacks Are About 25% Of The Workforce.
, B. Whites Are About 50% Of The Workforce.
C. Whites Are About 75% Of The Workforce.
D. Whites Are About 90% Of The Workforce.
E. The Representation Of Hispanics In The Workforce Is Declining.
Answer: C, Pp. 10-11
5. Among The Costs Associated With Doing A Poor Job Of Integrating Workers
From Various Backgrounds Is
A. Exit Interviews.
B. Lost Productivity While Positions Are Unfilled.
C. Recruiting Costs.
D. A, B, And C Above.
E. A And C Only Above.
Answer: D., P. 14
6. Which Of The Following Statements Accurately Describes Research
On The Performance Of Diverse Groups Compared With
Homogeneous Groups?
A. Initially, The Diverse Groups Performed Better Because They Were More
Tolerant Of Each Others’ Differences.
B. Over Time, The Diverse Groups Performed Worse Because They Were Less
Tolerant Of Each Others’ Differences And Felt Comfortable Expressing This
Discomfort.
C. Initially, The Homogeneous Groups Outperformed The Diverse Groups, But
By The End Of The Semester, The Diverse Groups Outperformed The
Homogeneous Groups.
D. A And B Only Above.
E. A, B, And C Above.
Answer, C, P. 18
7. Which Of The Following Are Some Of The Potential Negative Outcomes That
May Be Consequences Of Increased Diversity?
A. Dysfunctional Communication Processes.
B. Harassment.
C. Perceptions That Non-Traditional Workers Are Unqualified.
D. Lowered Attachment, Commitment, And Satisfaction.
E. All Of The Above.
Answer, E, P. 22
8. Individual Benefits Of Working And Learning In Diverse Environments
Documented By Researchers Include
2
Diversity In Organizations,
By Myrtle P. Bell, Joy Leopold
4th Edition
,Table Of Content
Chapter 1: Introduction To The Study Of Diversity In Organizations
Chapter 2: Theories And Thinking About Diversity
Chapter 3: Legislation
Chapter 4: Blacks/African Americans
Chapter 5: Latinos/Hispanics
Chapter 6: Asians And Asian Americans
Chapter 7: Whites/European Americans
Chapter 8: American Indians, Alaska Natives, And Multiracial Group Members
Chapter 9: Sex And Gender
Chapter 10: Work And Family
Chapter 12: Religion
Chapter 12: Religion
Chapter 13: Age
Chapter 14: Physical And Mental Ability
Chapter 15: Weight And Appearance
,Chapter 1: Introduction To The Study Of Diversity In Organizations
Multiple Choices
1. According To Cox And Blake, Valuing Diversity Can Benefit Organizations In
Which Of The Following Areas?
A. Cost, Resource Acquisition, Marketing, Creativity, Problem Solving, And
System Flexibility.
B. Cost, Financial Remuneration, Accounting, Creativity, Problem Configuration,
And System Flexibility.
C. Organizational Commitment, Marketing, Accounting, Creativity,
Problem Configuration, And Financial Stability.
D. Organizational Commitment, Advertising, Creativity, Problem Configuration,
And Financial Stability.
E. None Of The Above.
Answer: A, Pp. 12
2. The Term “Ethnicity” Refers To
A. Differences Between Hispanics And Asians.
B. A Shared National Origin Or Cultural Heritage Among People.
C. Biological Differences Identifiable By Scientists.
D. Race
E. All Of The Above.
Answer: B, P. 9
3. In Their 1987 Research On The Changes That Would Occur In The Nature Of
Work And In The Demographic Background Of Workers In The 21st Century,
Johnston And Packer Stated That
A. By The Year 2000, 85% Of The Workforce Would Be Women And Minorities.
B. By The Year 2000, 65% Of The Workforce Would Be Women And Minorities.
C. By The Year 2000, 85% Of The Net New Entrants To The Workforce Would Be
Women And Minorities.
D. By The Year 2000, White Men Would Be A Very Small Minority Of The Workforce.
E. None Of The Above.
Answer: C, P. 9
4. According To The Text, Which Of The Following Statements Is True
Of The Demographic Makeup Of The Workforce?
A. Blacks Are About 25% Of The Workforce.
, B. Whites Are About 50% Of The Workforce.
C. Whites Are About 75% Of The Workforce.
D. Whites Are About 90% Of The Workforce.
E. The Representation Of Hispanics In The Workforce Is Declining.
Answer: C, Pp. 10-11
5. Among The Costs Associated With Doing A Poor Job Of Integrating Workers
From Various Backgrounds Is
A. Exit Interviews.
B. Lost Productivity While Positions Are Unfilled.
C. Recruiting Costs.
D. A, B, And C Above.
E. A And C Only Above.
Answer: D., P. 14
6. Which Of The Following Statements Accurately Describes Research
On The Performance Of Diverse Groups Compared With
Homogeneous Groups?
A. Initially, The Diverse Groups Performed Better Because They Were More
Tolerant Of Each Others’ Differences.
B. Over Time, The Diverse Groups Performed Worse Because They Were Less
Tolerant Of Each Others’ Differences And Felt Comfortable Expressing This
Discomfort.
C. Initially, The Homogeneous Groups Outperformed The Diverse Groups, But
By The End Of The Semester, The Diverse Groups Outperformed The
Homogeneous Groups.
D. A And B Only Above.
E. A, B, And C Above.
Answer, C, P. 18
7. Which Of The Following Are Some Of The Potential Negative Outcomes That
May Be Consequences Of Increased Diversity?
A. Dysfunctional Communication Processes.
B. Harassment.
C. Perceptions That Non-Traditional Workers Are Unqualified.
D. Lowered Attachment, Commitment, And Satisfaction.
E. All Of The Above.
Answer, E, P. 22
8. Individual Benefits Of Working And Learning In Diverse Environments
Documented By Researchers Include
2
