Flowchart Standard and BPMN Shapes
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Task (BPMN) - CORRECT ANSWER - Shape: Rounded rectangle.
Use: Represents a single action or step in a process.
Example: "Send Invoice" in a billing process.
Process (Standard Flowchart) - CORRECT ANSWER - Shape: Rectangle.
Use: A general step or action in a process flowchart, equivalent to a task in BPMN.
Example: "Prepare Report" in an accounting process.
Decision (Standard Flowchart) - CORRECT ANSWER - Shape: Diamond.
Use: Represents a decision point in the process where two or more paths diverge based on
conditions.
Example: "Is Payment Approved?" with branches to "Ship Order" or "Cancel Order."
Terminator (Standard Flowchart) - CORRECT ANSWER - Shape: Oval or rounded
rectangle.
Use: Marks the start or end of the process. It's similar to start and end events in BPMN.
Example: Start: "Begin Process." End: "Process Complete."
Predefined Process (Standard Flowchart) - CORRECT ANSWER - Shape: Rectangle with
double edges.
Use: Represents a subprocess or a routine that is predefined and used in various parts of a
process.
Example: "Check Credit History" could be a predefined process in both loan and credit card
application workflows.
, Document / Multiple Documents (Standard Flowchart) - CORRECT ANSWER - Shape:
Document = Rectangle with a wavy base; Multiple Documents = A stack of rectangles with wavy
bases.
Use: Represents a document (or multiple) produced, referenced, or used in a process.
Example: "Create Invoice" could output a document in a billing process.
Manual Input (Standard Flowchart) - CORRECT ANSWER - Shape: Parallelogram or
trapezoid with slanted edges.
Use: Represents data input manually into the process, such as a user entering information.
Example: "Enter Customer Information" during order entry.
Preparation (Standard Flowchart) - CORRECT ANSWER - Shape: Hexagon.
Use: Represents a step where preparation is required before proceeding to the next task.
Example: "Set Up Environment" in a system deployment workflow.
Data (Standard Flowchart) - CORRECT ANSWER - Shape: Parallelogram.
Use: Represents input or output data, typically related to processes dealing with information
exchange.
Example: "Receive Order Information" in an e-commerce workflow.
Database (Standard Flowchart) - CORRECT ANSWER - Shape: Cylinder (Database icon).
Use: Represents stored data that can be retrieved or updated during the process.
Example: "Query Customer Database" in a customer service process.
Merge (Standard Flowchart) - CORRECT ANSWER - Shape: Diamond (same as
Decision).
Use: Combines two or more parallel process paths into one.
Example: After "Prepare Invoice" and "Send Invoice" steps, the merge could lead into a single
"Receive Payment" task.
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Task (BPMN) - CORRECT ANSWER - Shape: Rounded rectangle.
Use: Represents a single action or step in a process.
Example: "Send Invoice" in a billing process.
Process (Standard Flowchart) - CORRECT ANSWER - Shape: Rectangle.
Use: A general step or action in a process flowchart, equivalent to a task in BPMN.
Example: "Prepare Report" in an accounting process.
Decision (Standard Flowchart) - CORRECT ANSWER - Shape: Diamond.
Use: Represents a decision point in the process where two or more paths diverge based on
conditions.
Example: "Is Payment Approved?" with branches to "Ship Order" or "Cancel Order."
Terminator (Standard Flowchart) - CORRECT ANSWER - Shape: Oval or rounded
rectangle.
Use: Marks the start or end of the process. It's similar to start and end events in BPMN.
Example: Start: "Begin Process." End: "Process Complete."
Predefined Process (Standard Flowchart) - CORRECT ANSWER - Shape: Rectangle with
double edges.
Use: Represents a subprocess or a routine that is predefined and used in various parts of a
process.
Example: "Check Credit History" could be a predefined process in both loan and credit card
application workflows.
, Document / Multiple Documents (Standard Flowchart) - CORRECT ANSWER - Shape:
Document = Rectangle with a wavy base; Multiple Documents = A stack of rectangles with wavy
bases.
Use: Represents a document (or multiple) produced, referenced, or used in a process.
Example: "Create Invoice" could output a document in a billing process.
Manual Input (Standard Flowchart) - CORRECT ANSWER - Shape: Parallelogram or
trapezoid with slanted edges.
Use: Represents data input manually into the process, such as a user entering information.
Example: "Enter Customer Information" during order entry.
Preparation (Standard Flowchart) - CORRECT ANSWER - Shape: Hexagon.
Use: Represents a step where preparation is required before proceeding to the next task.
Example: "Set Up Environment" in a system deployment workflow.
Data (Standard Flowchart) - CORRECT ANSWER - Shape: Parallelogram.
Use: Represents input or output data, typically related to processes dealing with information
exchange.
Example: "Receive Order Information" in an e-commerce workflow.
Database (Standard Flowchart) - CORRECT ANSWER - Shape: Cylinder (Database icon).
Use: Represents stored data that can be retrieved or updated during the process.
Example: "Query Customer Database" in a customer service process.
Merge (Standard Flowchart) - CORRECT ANSWER - Shape: Diamond (same as
Decision).
Use: Combines two or more parallel process paths into one.
Example: After "Prepare Invoice" and "Send Invoice" steps, the merge could lead into a single
"Receive Payment" task.
