Business Process and BPMN Notation
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Business Process - CORRECT ANSWER - Collection of inter-related events, activities,
and decision points involving actors and objects, leading to a valuable outcome for at least one
customer
Procure to Pay - CORRECT ANSWER - Internal or customer-driven process starting with
a need to purchase and ending with delivery and payment
Order to Cash - CORRECT ANSWER - Vendor process starting with customer order
submission and ending with product delivery
Issue to Resolution - CORRECT ANSWER - Process starting with a problem occurrence
and ending with resolved issue between customer and company
Application to Approval - CORRECT ANSWER - Process starting with an application for
a benefit or privilege and ending with its grant or denial
Event - CORRECT ANSWER - Automatically occurring happening within a process
Task - CORRECT ANSWER - Single unit of work involving a single participant
Activity - CORRECT ANSWER - Series of tasks performed together
Decision Point - CORRECT ANSWER - Point in a process where a decision affects its
execution and subsequent events
, Actors - CORRECT ANSWER - Humans, organizations, systems, internal or external
participants in a process
Physical Objects - CORRECT ANSWER - Equipment, materials, products involved in a
process
Informational Objects - CORRECT ANSWER - Electronic documents and records
involved in a process
Outcome - CORRECT ANSWER - Result of a process execution, delivering value to
actors, which can be negative or positive
Customer - CORRECT ANSWER - Entity consuming the outcome of a process
Process Identification - CORRECT ANSWER - Systematically defining an organization's
business processes, establishing clear criteria
Process Architecture - CORRECT ANSWER - Framework defining priorities and scope of
process modeling and redesign project, representing all processes in an organization
Core Process - CORRECT ANSWER - Processes necessary for producing goods or
services
Support Process - CORRECT ANSWER - Processes necessary for executing the core
service
Management Process - CORRECT ANSWER - Processes for overseeing core services
Process Selection - CORRECT ANSWER - Determining focus based on strategic
importance, alignment with business goals, health, feasibility, and key performance indicators
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Business Process - CORRECT ANSWER - Collection of inter-related events, activities,
and decision points involving actors and objects, leading to a valuable outcome for at least one
customer
Procure to Pay - CORRECT ANSWER - Internal or customer-driven process starting with
a need to purchase and ending with delivery and payment
Order to Cash - CORRECT ANSWER - Vendor process starting with customer order
submission and ending with product delivery
Issue to Resolution - CORRECT ANSWER - Process starting with a problem occurrence
and ending with resolved issue between customer and company
Application to Approval - CORRECT ANSWER - Process starting with an application for
a benefit or privilege and ending with its grant or denial
Event - CORRECT ANSWER - Automatically occurring happening within a process
Task - CORRECT ANSWER - Single unit of work involving a single participant
Activity - CORRECT ANSWER - Series of tasks performed together
Decision Point - CORRECT ANSWER - Point in a process where a decision affects its
execution and subsequent events
, Actors - CORRECT ANSWER - Humans, organizations, systems, internal or external
participants in a process
Physical Objects - CORRECT ANSWER - Equipment, materials, products involved in a
process
Informational Objects - CORRECT ANSWER - Electronic documents and records
involved in a process
Outcome - CORRECT ANSWER - Result of a process execution, delivering value to
actors, which can be negative or positive
Customer - CORRECT ANSWER - Entity consuming the outcome of a process
Process Identification - CORRECT ANSWER - Systematically defining an organization's
business processes, establishing clear criteria
Process Architecture - CORRECT ANSWER - Framework defining priorities and scope of
process modeling and redesign project, representing all processes in an organization
Core Process - CORRECT ANSWER - Processes necessary for producing goods or
services
Support Process - CORRECT ANSWER - Processes necessary for executing the core
service
Management Process - CORRECT ANSWER - Processes for overseeing core services
Process Selection - CORRECT ANSWER - Determining focus based on strategic
importance, alignment with business goals, health, feasibility, and key performance indicators
