WGU D353 VEM1 TASK 1: STRATEGIC NEEDS ASSESSMENT
|LATEST UPDATE WITH COMPLETE SOLUTION
STRATEGIC TRAINING AND DEVELOPMENT — D353
PRFA — VEM1
Preparation Task Overview Submissions Evaluation Report
COMPETENCIES
3114.3.1.. :.. Analyzes.. Strategic.. Needs.. Assessment
The..learner..analyzes..training..and..development..needs..and..solutions..to..support..organizational..goals.
INTRODUCTION
An..organization’s..sustainable..competitive..advantage..is..derived..largely..from..intangible..assets:..huma
n,..social,..and..intellectual..capital...Human..resource..professionals..enable..current..and..future..organizati
onal..competitiveness..by..ensuring..that..people..with..the..skills,..knowledge,..and..abilities..needed..to..
produce..these..resources..are..in..adequate..supply...This..is..accomplished..through..employee..training
..and..talent..management...As..a..human..resource..professional,..your..ability..to..effectively..plan..and..
implement..employee..training..and..develop..talent..management..programs..will..directly..contribute..t
o..your..organization’s..success...In..this..task,..you..will..develop..a..needs..assessment..plan..to..analyze..t
he..organization’s..training..needs..and..recommend..a..training..strategy.
Refer..to..the..Scenario..and..the..attached..“Floor..Agent..Job..Description”..to..complete..this..performanc
e..assessment.
SCENARIO
A..midsized..custom..furniture..retail..organization..has..been..in..business..for..30..years...They..started..t
heir..organization..in..a..small..town..and..have..seen..their..greatest..growth..over..the..last..five..years,..
moving..from..a..small..local..business..to..a..furniture..store..known..nationwide...The..organization..has.
.recently..acquired..10..new..stores..and..300..new..employees..from..a..competitor,..including..100..floor.
.agents...This..acquisition..will..increase..the..organization’s..competitive..advantage..in..suburban..areas..
where..it..was..not..servicing..and..improve..its..overall..outreach..and..coverage..of..both..metropolitan..a
nd..suburban..areas.
Thus,..allowing..the..organization..to..provide..a..more..extensive..portfolio..of..customers..and..potential..p
roduct..offerings.
The..acquisition..has..been..announced,..and..the..new..stores..are..scheduled..for..grand..reopenings..in.
.60..days...The..custom..furniture..retail..organization..is..looking..to..capitalize..on..the..increased..produ
ct..knowledge,..sales..initiatives,..and..market..knowledge..gained..from..the..acquisition..by..focusing..o
n..the..training..and..development..of..the..floor..agents...Acquiring..floor..agents..from..new..stores..mean
s..that..the..sales..tactics,..knowledge,..and..processes..differ..from..store..to..store,..resulting..in..various..obj
ectives,..sales..drivers,..and..measures..for..success..within..the..sales..department...To..remain..competitiv
e..in..the..furniture..store..industry..and..to..create..synergy..between..the..newly..acquired..and..the..curren
|LATEST UPDATE WITH COMPLETE SOLUTION
STRATEGIC TRAINING AND DEVELOPMENT — D353
PRFA — VEM1
Preparation Task Overview Submissions Evaluation Report
COMPETENCIES
3114.3.1.. :.. Analyzes.. Strategic.. Needs.. Assessment
The..learner..analyzes..training..and..development..needs..and..solutions..to..support..organizational..goals.
INTRODUCTION
An..organization’s..sustainable..competitive..advantage..is..derived..largely..from..intangible..assets:..huma
n,..social,..and..intellectual..capital...Human..resource..professionals..enable..current..and..future..organizati
onal..competitiveness..by..ensuring..that..people..with..the..skills,..knowledge,..and..abilities..needed..to..
produce..these..resources..are..in..adequate..supply...This..is..accomplished..through..employee..training
..and..talent..management...As..a..human..resource..professional,..your..ability..to..effectively..plan..and..
implement..employee..training..and..develop..talent..management..programs..will..directly..contribute..t
o..your..organization’s..success...In..this..task,..you..will..develop..a..needs..assessment..plan..to..analyze..t
he..organization’s..training..needs..and..recommend..a..training..strategy.
Refer..to..the..Scenario..and..the..attached..“Floor..Agent..Job..Description”..to..complete..this..performanc
e..assessment.
SCENARIO
A..midsized..custom..furniture..retail..organization..has..been..in..business..for..30..years...They..started..t
heir..organization..in..a..small..town..and..have..seen..their..greatest..growth..over..the..last..five..years,..
moving..from..a..small..local..business..to..a..furniture..store..known..nationwide...The..organization..has.
.recently..acquired..10..new..stores..and..300..new..employees..from..a..competitor,..including..100..floor.
.agents...This..acquisition..will..increase..the..organization’s..competitive..advantage..in..suburban..areas..
where..it..was..not..servicing..and..improve..its..overall..outreach..and..coverage..of..both..metropolitan..a
nd..suburban..areas.
Thus,..allowing..the..organization..to..provide..a..more..extensive..portfolio..of..customers..and..potential..p
roduct..offerings.
The..acquisition..has..been..announced,..and..the..new..stores..are..scheduled..for..grand..reopenings..in.
.60..days...The..custom..furniture..retail..organization..is..looking..to..capitalize..on..the..increased..produ
ct..knowledge,..sales..initiatives,..and..market..knowledge..gained..from..the..acquisition..by..focusing..o
n..the..training..and..development..of..the..floor..agents...Acquiring..floor..agents..from..new..stores..mean
s..that..the..sales..tactics,..knowledge,..and..processes..differ..from..store..to..store,..resulting..in..various..obj
ectives,..sales..drivers,..and..measures..for..success..within..the..sales..department...To..remain..competitiv
e..in..the..furniture..store..industry..and..to..create..synergy..between..the..newly..acquired..and..the..curren
