BESTLEC
Solution Manual
Analytics, Data Science, & Artificial Intelligence: Systems for Decision Support.
11th Edition
by Ramesh Sharda, Dursun Delen and Efraim Turban.
C
LE
ST
BE
TEST BANK
1
, BESTLEC
Chapter 1 Overview of Business Intelligence, Analytics, Data Science, and Artificial
Intelligence: Systems for Decision Support
1) In the opening case KONE has minimized downtime and shortened the repair time.
Answer: TRUE
Diff: 2 Page Ref: 4
2) Intelligent technologies are limited to small-scale projects when they include AI
combined with IoT.
C
Answer: FALSE Diff: 2 Page Ref: 5
LE
3) Decision making is one of the most important activities in organizations of all kind–
ST
probably the most important one.
Answer: TRUE
BE
Diff: 1 Page Ref: 5
4) Managers historically considered decision making purely a science.
Answer: FALSE Diff: 1 Page Ref: 6
5) With more data and analysis technologies, more alternatives can be evaluated, forecasts
can be improved, risk analysis can be performed quickly, and the views of experts can be
collected quickly and at a reduced cost.
2
, BESTLEC
Answer: TRUE
Diff: 2 Page Ref: 8
6) It is generally best to rely on a trial-and-error approach to management.
Answer: FALSE Diff: 2 Page Ref: 7
7) A major characteristic of computerized decision support and many BI tools (notably those
of business analytics) is the inclusion of at least one model.
Answer: TRUE
C
Diff: 2 Page Ref: 13 LE
ST
8) The definition of implementation is straightforward because implementation is a simple,
direct process with defined boundaries.
Answer: FALSE
BE
Diff: 2 Page Ref: 13
9) Structured problems are encountered in only unique situations.
Answer: FALSE
Diff: 3 Page Ref: 16
10) Unstructured problems can be fully supported by standard computerized quantitative
methods.
Answer: FALSE
3
, BESTLEC
Diff: 3 Page Ref: 16
11) During the 1990s, the primary focus of information systems support for decision making
focused on providing structured, periodic reports that a manager could use for decision making.
Answer: FALSE
Diff: 3 Page Ref: 22
12) Decision support systems couple the intellectual resources of individuals with the
capabilities of the computer to improve the quality of decisions. It is a computer-based support
system for management decision makers who deal with semistructured problems.
Answer: TRUE
C
Diff: 2 Page Ref: 22 LE
13) The term decision support system is a very specific term that implies the same tool,
system, and development approach to most developers.
ST
Answer: FALSE
BE
Diff: 3 Page Ref: 23
14) BI systems rely on a DW as the information source for creating insight and supporting
managerial decisions.
Answer: TRUE
Diff: 2 Page Ref: 27
4
Solution Manual
Analytics, Data Science, & Artificial Intelligence: Systems for Decision Support.
11th Edition
by Ramesh Sharda, Dursun Delen and Efraim Turban.
C
LE
ST
BE
TEST BANK
1
, BESTLEC
Chapter 1 Overview of Business Intelligence, Analytics, Data Science, and Artificial
Intelligence: Systems for Decision Support
1) In the opening case KONE has minimized downtime and shortened the repair time.
Answer: TRUE
Diff: 2 Page Ref: 4
2) Intelligent technologies are limited to small-scale projects when they include AI
combined with IoT.
C
Answer: FALSE Diff: 2 Page Ref: 5
LE
3) Decision making is one of the most important activities in organizations of all kind–
ST
probably the most important one.
Answer: TRUE
BE
Diff: 1 Page Ref: 5
4) Managers historically considered decision making purely a science.
Answer: FALSE Diff: 1 Page Ref: 6
5) With more data and analysis technologies, more alternatives can be evaluated, forecasts
can be improved, risk analysis can be performed quickly, and the views of experts can be
collected quickly and at a reduced cost.
2
, BESTLEC
Answer: TRUE
Diff: 2 Page Ref: 8
6) It is generally best to rely on a trial-and-error approach to management.
Answer: FALSE Diff: 2 Page Ref: 7
7) A major characteristic of computerized decision support and many BI tools (notably those
of business analytics) is the inclusion of at least one model.
Answer: TRUE
C
Diff: 2 Page Ref: 13 LE
ST
8) The definition of implementation is straightforward because implementation is a simple,
direct process with defined boundaries.
Answer: FALSE
BE
Diff: 2 Page Ref: 13
9) Structured problems are encountered in only unique situations.
Answer: FALSE
Diff: 3 Page Ref: 16
10) Unstructured problems can be fully supported by standard computerized quantitative
methods.
Answer: FALSE
3
, BESTLEC
Diff: 3 Page Ref: 16
11) During the 1990s, the primary focus of information systems support for decision making
focused on providing structured, periodic reports that a manager could use for decision making.
Answer: FALSE
Diff: 3 Page Ref: 22
12) Decision support systems couple the intellectual resources of individuals with the
capabilities of the computer to improve the quality of decisions. It is a computer-based support
system for management decision makers who deal with semistructured problems.
Answer: TRUE
C
Diff: 2 Page Ref: 22 LE
13) The term decision support system is a very specific term that implies the same tool,
system, and development approach to most developers.
ST
Answer: FALSE
BE
Diff: 3 Page Ref: 23
14) BI systems rely on a DW as the information source for creating insight and supporting
managerial decisions.
Answer: TRUE
Diff: 2 Page Ref: 27
4
