CORRECT VERIFIED ANSWERS (complete solutions) ASSURED
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List all the commercial market segments - CORRECT ANSWER-- QSRs
- Full Service Restaurants
- Recreation
- Supermarkets
- Bars & Taverns
- Cafeterias
- Hotels & Motels
- Convenience Stores
- Other Retailers
List all the institutional market segments - CORRECT ANSWER-- Business &
Industry
- Schools
- Hospitals
- Military
- Vending
,- Colleges & Universities
- Nursing Homes
- Airlines
- Other Non-Commercial
Describe QSR market segment - CORRECT ANSWER-Are commonly chains;
usually fast food
Describe Full Service Restaurant market segment - CORRECT ANSWER-Upscale
dining experience
Describe Recreation market segment - CORRECT ANSWER-Foodservice
operations at theme parks, stadiums, arenas, or country clubs; customers are
usually more interested in the activity than the food
Describe the Supermarket market segment - CORRECT ANSWER-Devoted space
for hot and cold foodservice operations
What does NAFEM stand for? - CORRECT ANSWER-North American Association
of Food Equipment Manufacturers
4 developments to foodservice contributed by the Romans - CORRECT
ANSWER-1) Developed the first culinary schools
2) Developed the early recipe books
3) Instituted differentiation of duties in the kitchen
,4) Started banqueting services
Distinguishing characteristics of the commercial segments of the foodservice
industry - CORRECT ANSWER-- Dominated by chains and independent operators
- Patrons have access to many alternatives (competition in the market)
- Intend to create repeat business
- Operators are profit-driven
Distinguishing characteristics of the institutional (non-commercial) segments of
the foodservice industry: - CORRECT ANSWER-- Encompass non-profits,
government funded operations, and even some for-profit eldercare, healthcare,
and correctional facilities
- Provide meals as a supplemental service (not their main offering)
- Profit from foodservice is not a major motivation
- Relative lack of choice
Describe the Bars & Taverns market segment - CORRECT ANSWER-Primary
business is bar sales and food is secondary
Describe the Cafeteria market segment - CORRECT ANSWER-Usually chain
operations; popular with college students, large families, and retirees
, Describe the Hotels & Motels market segment - CORRECT ANSWER-Most
revenue comes from guests, banquets, and conventions; breakfast and dinner are
the major meals
Describe the Convenience Store market segment - CORRECT ANSWER-Sell
mostly pre-prepared food
Describe the Business & Industry market segment - CORRECT ANSWER-
Manufacturing concerns, financial institutions, and utility companies that provide
foodservice facilities at their companies
Describe the Schools market segment - CORRECT ANSWER-Public schools
receive funding for assisted meals, might get free USDA commodities like milk,
butter, ground beef
Describe the Hospitals market segment - CORRECT ANSWER-All public and
private critical and long term care facilities; patient feeding, staff and visitor
feeding in cafeterias, restaurants, coffee shops, and snack kiosks
Describe the Military market segment - CORRECT ANSWER-Non-deployment
base feeding of military personnel in the army, navy, air force, marines, and coast
guard
Describe the Vending market segment - CORRECT ANSWER-Grab-and-go units
at business schools, colleges, etc...