Food and air move through which of the following organs?
Select one:
a. pleura
b. esophagus
c. pharynx
d. trachea
e. larynx
Give this one a try later!
, c. pharynx
After a 1-year absence, a patient returns to your office for a physical examination. The
medical assistant should re-verify the patient's:
Select one:
a. place of employment
b. insurance carrier
c. all of these answers
d. home telephone number
e. home address
Give this one a try later!
c. all of these answers
Which blood type is considered the universal recipient?
Select one:
a. none of the answers
b. AB negative
c. O positive
d. AB positive
e. O negative
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b. AB negative
,The type of wound in which a tissue is hanging as a flap or is torn loose is called a(n):
Select one:
a. avulsion
b. abrasion
c. scrape
d. laceration
e. puncture
Give this one a try later!
a. avulsion
A scheduled patient calls the office to change the date and time of the appointment.
What do you need to do?
Select one:
a. Take the opportunity to remind the patient of any past due balance
b. Delete the patient's name from the original appointment and place it in the new date
and time slot.
c. Charge the patient for the cancelled appointment if it was changed within 1 week of
the original appointment date
d. Tell the patient that he or she may not reschedule a 2nd time
e. Note the reason for the cancellation in the patient's medical record.
Give this one a try later!
b. Delete the patient's name from the original appointment and place it in the
new date and time slot.
, Upon receiving the postal mail delivery at the office, the medical assistant sorts it. The
type of mail that receives top priority is the:
Select one:
a. physician's personal mail
b. patient laboratory test results
c. patient personal payments
d. insurance payments (RAs)
e. medical periodicals
Give this one a try later!
b. patient laboratory test results
The vocal cords are located in the:
Select one:
a. trachea
b. larynx
c. esophagus
d. pharynx
e. epiglottis
Give this one a try later!
b. larynx
Which of the following conditions causes a yellowing of the skin?
Select one:
a. vesicle
Select one:
a. pleura
b. esophagus
c. pharynx
d. trachea
e. larynx
Give this one a try later!
, c. pharynx
After a 1-year absence, a patient returns to your office for a physical examination. The
medical assistant should re-verify the patient's:
Select one:
a. place of employment
b. insurance carrier
c. all of these answers
d. home telephone number
e. home address
Give this one a try later!
c. all of these answers
Which blood type is considered the universal recipient?
Select one:
a. none of the answers
b. AB negative
c. O positive
d. AB positive
e. O negative
Give this one a try later!
b. AB negative
,The type of wound in which a tissue is hanging as a flap or is torn loose is called a(n):
Select one:
a. avulsion
b. abrasion
c. scrape
d. laceration
e. puncture
Give this one a try later!
a. avulsion
A scheduled patient calls the office to change the date and time of the appointment.
What do you need to do?
Select one:
a. Take the opportunity to remind the patient of any past due balance
b. Delete the patient's name from the original appointment and place it in the new date
and time slot.
c. Charge the patient for the cancelled appointment if it was changed within 1 week of
the original appointment date
d. Tell the patient that he or she may not reschedule a 2nd time
e. Note the reason for the cancellation in the patient's medical record.
Give this one a try later!
b. Delete the patient's name from the original appointment and place it in the
new date and time slot.
, Upon receiving the postal mail delivery at the office, the medical assistant sorts it. The
type of mail that receives top priority is the:
Select one:
a. physician's personal mail
b. patient laboratory test results
c. patient personal payments
d. insurance payments (RAs)
e. medical periodicals
Give this one a try later!
b. patient laboratory test results
The vocal cords are located in the:
Select one:
a. trachea
b. larynx
c. esophagus
d. pharynx
e. epiglottis
Give this one a try later!
b. larynx
Which of the following conditions causes a yellowing of the skin?
Select one:
a. vesicle
