TEST BANK #
NURSING LEADERSHIP & MANAGE
# # #
MENT
3rd Edition B
# #
y Patricia Kelly
# #
,Nursing#Leadership#&#Management#3rd#Edition#by#Patricia#Kelly#Test#Bank#Table
#of#Contents:
Unit#I:#NURSING#LEADERSHIP#AND#MANAGEMENT.
Chapter#1.#Nursing#Leadership#and#Management.
Chapter#2.#The#Healthcare#Environment.
Chapter#3.#Organizational#Behavior#and#Magnet#Hospitals.
Chapter#4.#Basic#Clinical#Healthcare#Economics.
Chapter#5.#Evidence-Based#Health#Care.
Chapter#6.#Nursing#and#Healthcare#Informatics.
Chapter#7.#Population#Based#Healthcare#Practice.
Unit#II:#LEADERSHIP#AND#MANAGEMENT#OF#THE#INTERDISCIPLINARY#TEAM.
Chapter#8.#Personal#and#Interdisciplinary#Communication.
Chapter#9.#Politics#and#Consumer#Partnerships.
Chapter#10.#Strategic#Planning#and#organizing#Patient#Care.
Chapter#11.#Effective#Team#Building.
Chapter#12.#Power.
Chapter#13.#Change,#Innovation,#and#Conflict#Management.
Unit#III:#LEADERSHIP#AND#MANAGEMENT#OF#PATIENT-#CENTERED#CARE.
Chapter#14.#Budget#Concepts#for#Patient#Care.
Chapter#15.#Effective#Staffing.
Chapter#16.#Delegation#of#Patient#Care.
Chapter#17.#Organization#of#Patient#Care#Management.
Chapter#18.#Time#Management#and#Setting#Patient#Care#Priorities.
Chapter#19.#Patient#and#Health#Care#Education.
Unit#IV:#QUALITY#IMPROVEMENT#OF#PATIENT#OUTCOMES.
Chapter#20.#Managing#Outcomes#Using#an#Organizational#Quality#Improvement#Model.
Chapter#21.#Evidence#Based#Strategies#to#Improve#Patient#Care#Outcomes.
Chapter#22.#Decision#Making#and#Critical#Thinking.
Chapter#23.#Legal#Aspects#of#Health#Care.
Chapter#24.#Ethical#Aspects#of#Health#Care.
Chapter#25.#Culture,#Generational#Differences,#and#Spirituality.
Unit#V:#LEADERSHIP#AND#MANAGEMENT#OF#SELF#AND#THE#FUTURE.
Chapter#26.#Collective#Bargaining.
Chapter#27.#Career#Planning.
Chapter#28.#Nursing#Job#Opportunities.
Chapter#29.#Your#First#Job.
Chapter#30.#Healthy#Living:#Balancing#Personal#and#Professional#Needs.
Chapter#31.#NCLEX#Preparation#and#Professionalism
.
,Chapter#1:#Nursing#Leadership#and#Management#
MULTIPLE#CHOICE
1. According#to#Henri#Fayol,#the#functions#of#planning,#organizing,#coordinating,#and#controlling#
are#considered#which#aspect#of#management?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:#B,#The#management#process#includes#planning,#organizing,#coordinating,#and#controlling.#Management#roles#include#infor
mation#processing,#interpersonal#relationships,#and#decision#making.#Management#functions#include#planning,#organizing,#staffin
g,#directing,#coordinating,#reporting,#and#budgeting.#A#taxonomy#is#a#system#that#orders#principles#into#a#grouping#or#classificati
on.
2. Which#of#the#following#is#considered#a#decisional#managerial#role?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:#D,#The#decisional#managerial#roles#include#entrepreneur,#disturbance#handler,#allocator#of#resources,#and#negotiator.#The#in
formation#processing#managerial#roles#include#monitor,#disseminator,#and#spokesperson.#The#interpersonal#managerial#roles#incl
ude#figurehead,#leader,#and#liaison.
3. A#nurse#manager#meets#regularly#with#other#nurse#managers,#participates#on#the#organizations#
committees,#and#attends#meetings#sponsored#by#professional#organizations#in#order#to#manage#rel
ationships.#These#activities#are#considered#which#function#of#a#manager?
a. Informing
b. Problem#solving
c. Monitoring
d. Networking
ANS:#D,#The#role#functions#to#manage#relationships#are#networking,#supporting,#developing#and#mentoring,#managing#conflict#a
nd#team#building,#motivating#and#inspiring,#recognizing,#and#rewarding.#The#role#functions#to#manage#the#work#are#planning#and
#organizing,#problem#solving,#clarifying#roles#and#objectives,#informing,#monitoring,#consulting,#and#delegating.
4. A#nurse#was#recently#promoted#to#a#middle-
level#manager#position.#The#nurses#title#would#most#likely#be#which#of#the#following?
a. First-line#manager
b. Director
c. Vice#president#of#patient#care#services
d. Chief#nurse#executive
ANS:#B,#A#middle-level#manager#is#called#a#director.#A#low#managerial-#level#job#is#called#the#first-
line#manager.#A#nurse#in#an#executive#level#role#is#called#a#chief#nurse#executive#or#vice#president#of#patient#care#services.
5. A#nurse#manager#who#uses#Frederick#Taylors#scientific#management#approach,#would#most#likely#
focus#on#which#of#the#following?
, a. General#principles
b. Positional#authority
c. Labor#productivity
d. Impersonal#relations
ANS:#C,#The#area#of#focus#for#scientific#management#is#labor#productivity.#In#bureaucratic#theory,#efficiency#is#achieved#through#
impersonal#relations#within#a#formal#structure#and#is#based#on#positional#authority.#Administrative#principle#theory#consists#of#pr
inciples#of#management#that#are#relevant#to#any#organization.
6. According#to#Vrooms#Theory#of#Motivation,#force:
a. is#the#perceived#possibility#that#the#goal#will#be#achieved.
b. describes#the#amount#of#effort#one#will#exert#to#reach#ones#goal.
c. describes#people#who#have#free#will#but#choose#to#comply#with#orders#they#are#given.
d. is#a#naturally#forming#social#group#that#can#become#a#contributor#to#an#organization.
ANS:#B,#According#to#Vrooms#Theory#of#Motivation,#Force#describes#the#amount#of#effort#one#will#exert#to#reach#ones#goal.#
Valence#speaks#to#the#level#of#attractiveness#or#unattractiveness#of#the#goal.#Expectancy#is#the#perceived#possibility#that#the#goal
#will#be#achieved.#Vrooms#Theory#of#Motivation#can#be#demonstrated#in#the#form#of#an#equation:#Force#=#Valence#Expectancy
#(Vroom,#1964).#The#theory#proposes#that#this#equation#can#help#to#predict#the#motivation,#or#force,#of#an#individual#as#describe
d#by#Vroom.
7. According#to#R.#N.#Lussier,#motivation:
a. is#unconsciously#demonstrated#by#people.
b. occurs#externally#to#influence#behavior.
c. is#determined#by#others#choices.
d. occurs#internally#to#influence#behavior.
ANS:#D,#Motivation#is#a#process#that#occurs#internally#to#influence#and#direct#our#behavior#in#order#to#satisfy#needs.#Motivation#i
s#not#explicitly#demonstrated#by#people,#but#rather#it#is#interpreted#from#their#behavior.#Motivation#is#whatever#influences#our#ch
oices#and#creates#direction,#intensity,#and#persistence#in#our#behavior.
8. According#to#R.#N.#Lussier,#there#are#content#motivation#theories#and#process#motivation#theories.#
Which#of#the#following#is#considered#a#process#motivation#theory?
a. Equity#theory
b. Hierarchy#of#needs#theory
c. Existence-relatedness-growth# theory
d. Hygiene#maintenance#and#motivation#factors
ANS:#A,#The#process#motivation#theories#are#equity#theory#and#expectancy#theory.#The#content#motivation#theories#include#Mas
lows#hierarchy#of#needs#theory,#Aldefers#existence-#relatedness-
growth#(ERG)#theory,#and#Herzbergs#hygiene#maintenance#factors#and#motivation#factors.
9. The#theory#that#includes#maintenance#and#motivation#factors#is:
a. Maslows#hierarchy#of#needs.
b. Herzbergs#two-factor#theory.
c. McGregors#theory#X#and#theory#Y.
d. Ouchis#theory#Z.
NURSING LEADERSHIP & MANAGE
# # #
MENT
3rd Edition B
# #
y Patricia Kelly
# #
,Nursing#Leadership#&#Management#3rd#Edition#by#Patricia#Kelly#Test#Bank#Table
#of#Contents:
Unit#I:#NURSING#LEADERSHIP#AND#MANAGEMENT.
Chapter#1.#Nursing#Leadership#and#Management.
Chapter#2.#The#Healthcare#Environment.
Chapter#3.#Organizational#Behavior#and#Magnet#Hospitals.
Chapter#4.#Basic#Clinical#Healthcare#Economics.
Chapter#5.#Evidence-Based#Health#Care.
Chapter#6.#Nursing#and#Healthcare#Informatics.
Chapter#7.#Population#Based#Healthcare#Practice.
Unit#II:#LEADERSHIP#AND#MANAGEMENT#OF#THE#INTERDISCIPLINARY#TEAM.
Chapter#8.#Personal#and#Interdisciplinary#Communication.
Chapter#9.#Politics#and#Consumer#Partnerships.
Chapter#10.#Strategic#Planning#and#organizing#Patient#Care.
Chapter#11.#Effective#Team#Building.
Chapter#12.#Power.
Chapter#13.#Change,#Innovation,#and#Conflict#Management.
Unit#III:#LEADERSHIP#AND#MANAGEMENT#OF#PATIENT-#CENTERED#CARE.
Chapter#14.#Budget#Concepts#for#Patient#Care.
Chapter#15.#Effective#Staffing.
Chapter#16.#Delegation#of#Patient#Care.
Chapter#17.#Organization#of#Patient#Care#Management.
Chapter#18.#Time#Management#and#Setting#Patient#Care#Priorities.
Chapter#19.#Patient#and#Health#Care#Education.
Unit#IV:#QUALITY#IMPROVEMENT#OF#PATIENT#OUTCOMES.
Chapter#20.#Managing#Outcomes#Using#an#Organizational#Quality#Improvement#Model.
Chapter#21.#Evidence#Based#Strategies#to#Improve#Patient#Care#Outcomes.
Chapter#22.#Decision#Making#and#Critical#Thinking.
Chapter#23.#Legal#Aspects#of#Health#Care.
Chapter#24.#Ethical#Aspects#of#Health#Care.
Chapter#25.#Culture,#Generational#Differences,#and#Spirituality.
Unit#V:#LEADERSHIP#AND#MANAGEMENT#OF#SELF#AND#THE#FUTURE.
Chapter#26.#Collective#Bargaining.
Chapter#27.#Career#Planning.
Chapter#28.#Nursing#Job#Opportunities.
Chapter#29.#Your#First#Job.
Chapter#30.#Healthy#Living:#Balancing#Personal#and#Professional#Needs.
Chapter#31.#NCLEX#Preparation#and#Professionalism
.
,Chapter#1:#Nursing#Leadership#and#Management#
MULTIPLE#CHOICE
1. According#to#Henri#Fayol,#the#functions#of#planning,#organizing,#coordinating,#and#controlling#
are#considered#which#aspect#of#management?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:#B,#The#management#process#includes#planning,#organizing,#coordinating,#and#controlling.#Management#roles#include#infor
mation#processing,#interpersonal#relationships,#and#decision#making.#Management#functions#include#planning,#organizing,#staffin
g,#directing,#coordinating,#reporting,#and#budgeting.#A#taxonomy#is#a#system#that#orders#principles#into#a#grouping#or#classificati
on.
2. Which#of#the#following#is#considered#a#decisional#managerial#role?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:#D,#The#decisional#managerial#roles#include#entrepreneur,#disturbance#handler,#allocator#of#resources,#and#negotiator.#The#in
formation#processing#managerial#roles#include#monitor,#disseminator,#and#spokesperson.#The#interpersonal#managerial#roles#incl
ude#figurehead,#leader,#and#liaison.
3. A#nurse#manager#meets#regularly#with#other#nurse#managers,#participates#on#the#organizations#
committees,#and#attends#meetings#sponsored#by#professional#organizations#in#order#to#manage#rel
ationships.#These#activities#are#considered#which#function#of#a#manager?
a. Informing
b. Problem#solving
c. Monitoring
d. Networking
ANS:#D,#The#role#functions#to#manage#relationships#are#networking,#supporting,#developing#and#mentoring,#managing#conflict#a
nd#team#building,#motivating#and#inspiring,#recognizing,#and#rewarding.#The#role#functions#to#manage#the#work#are#planning#and
#organizing,#problem#solving,#clarifying#roles#and#objectives,#informing,#monitoring,#consulting,#and#delegating.
4. A#nurse#was#recently#promoted#to#a#middle-
level#manager#position.#The#nurses#title#would#most#likely#be#which#of#the#following?
a. First-line#manager
b. Director
c. Vice#president#of#patient#care#services
d. Chief#nurse#executive
ANS:#B,#A#middle-level#manager#is#called#a#director.#A#low#managerial-#level#job#is#called#the#first-
line#manager.#A#nurse#in#an#executive#level#role#is#called#a#chief#nurse#executive#or#vice#president#of#patient#care#services.
5. A#nurse#manager#who#uses#Frederick#Taylors#scientific#management#approach,#would#most#likely#
focus#on#which#of#the#following?
, a. General#principles
b. Positional#authority
c. Labor#productivity
d. Impersonal#relations
ANS:#C,#The#area#of#focus#for#scientific#management#is#labor#productivity.#In#bureaucratic#theory,#efficiency#is#achieved#through#
impersonal#relations#within#a#formal#structure#and#is#based#on#positional#authority.#Administrative#principle#theory#consists#of#pr
inciples#of#management#that#are#relevant#to#any#organization.
6. According#to#Vrooms#Theory#of#Motivation,#force:
a. is#the#perceived#possibility#that#the#goal#will#be#achieved.
b. describes#the#amount#of#effort#one#will#exert#to#reach#ones#goal.
c. describes#people#who#have#free#will#but#choose#to#comply#with#orders#they#are#given.
d. is#a#naturally#forming#social#group#that#can#become#a#contributor#to#an#organization.
ANS:#B,#According#to#Vrooms#Theory#of#Motivation,#Force#describes#the#amount#of#effort#one#will#exert#to#reach#ones#goal.#
Valence#speaks#to#the#level#of#attractiveness#or#unattractiveness#of#the#goal.#Expectancy#is#the#perceived#possibility#that#the#goal
#will#be#achieved.#Vrooms#Theory#of#Motivation#can#be#demonstrated#in#the#form#of#an#equation:#Force#=#Valence#Expectancy
#(Vroom,#1964).#The#theory#proposes#that#this#equation#can#help#to#predict#the#motivation,#or#force,#of#an#individual#as#describe
d#by#Vroom.
7. According#to#R.#N.#Lussier,#motivation:
a. is#unconsciously#demonstrated#by#people.
b. occurs#externally#to#influence#behavior.
c. is#determined#by#others#choices.
d. occurs#internally#to#influence#behavior.
ANS:#D,#Motivation#is#a#process#that#occurs#internally#to#influence#and#direct#our#behavior#in#order#to#satisfy#needs.#Motivation#i
s#not#explicitly#demonstrated#by#people,#but#rather#it#is#interpreted#from#their#behavior.#Motivation#is#whatever#influences#our#ch
oices#and#creates#direction,#intensity,#and#persistence#in#our#behavior.
8. According#to#R.#N.#Lussier,#there#are#content#motivation#theories#and#process#motivation#theories.#
Which#of#the#following#is#considered#a#process#motivation#theory?
a. Equity#theory
b. Hierarchy#of#needs#theory
c. Existence-relatedness-growth# theory
d. Hygiene#maintenance#and#motivation#factors
ANS:#A,#The#process#motivation#theories#are#equity#theory#and#expectancy#theory.#The#content#motivation#theories#include#Mas
lows#hierarchy#of#needs#theory,#Aldefers#existence-#relatedness-
growth#(ERG)#theory,#and#Herzbergs#hygiene#maintenance#factors#and#motivation#factors.
9. The#theory#that#includes#maintenance#and#motivation#factors#is:
a. Maslows#hierarchy#of#needs.
b. Herzbergs#two-factor#theory.
c. McGregors#theory#X#and#theory#Y.
d. Ouchis#theory#Z.
