AVIXA CTS EXAM QUESTIONS AND
ANSWERS GRADED A+
A quick and accurate means to estimate dimensions of a commercial space during a
site inspection would be to _____?
- Count the number of ceiling tiles in a drop tile installation
- Pace off number of steps across the room using an average of 3' (1m) per step
- Utilize your arm span to measure the walls using an average of 5' 6" (1.5m)
- Estimate based upon the number of fire sprinklers - answerCount the number of
ceiling tiles in a drop tile installation
A client requires a new boardroom. The sales person and engineer are sent to the
premises to survey the facility and discuss the opportunity with the client. This process
is best described as a ____
- Cost Analysis
- Functional Analysis
- Needs Analysis
- Control Analysis - answerNeeds Analysis
When designing a client's new training room, the MOST important information would
come from the
- client's checklist of preferred equipment
- end-user descriptions of how the room will be utilized
- architectural drawings of the building
- feedback from the benchmarking site visit - answerend-user descriptions of how the
room will be utilized
When establishing initial contact with a client, try to develop a relationship early on with
the:
- Chief operating officer
,- Information technology manager
- Stakeholders
- Purchasing manager - answerStakeholders
When creating an AV solution for a client, the first step should be
- creating a quote
- Proposing a technology
- reviewing existing infrastructure
- Gathering application requirements - answerGathering application requirements
AV professionals determine the end user's needs by examining three things: the
required applications, the tasks, and the:
- Overall design concept
- Budget
- Technologies
- Functions to support the applications - answerFunctions to support the applications
What is the BEST way to determine how reverberant a space is?
- Clap your hands and listen for an echo
- Ask the client if anyone has complained that the room is too noisy
- Use an RT60 meter
- Use a DB SPL meter - answerUse an RT60 meter
__ is the process of examining methods, techniques, and principles from peer
organizations and facilities.
- Schematic Design
- Punching a system
- Benchmarking
-Schematic Design - answerBenchmarking
When working with a client what should be AVOIDED to ensure that you are
communicating effectively?
- Using diagrams and drawings as a reference
- Industry slang terms and jargon
- Plain language
, - Demonstrating abstract concepts with real life examples - answerIndustry slang terms
and jargon
Prior to conducting a needs analysis for a new project, a coworker tells the AV designer
what equipment package they know will work. What should the designer do with this
information?
- Contact the client about the equipment package.
- Price out the equipment package to present to the client.
- Setup a demonstration to show the functionality of the equipment package.
- Thank the coworker for their input, remind them that you still need to conduct a needs
analysis. - answerThank the coworker for their input, remind them that you still need to
conduct a needs analysis.
The correct time to discuss visible finishes for wall plates, surface mount speakers, and
wall mounted screen casings is during the:
- Ordering
- Installation
- Site survey
- Contract award - answerSite survey
A client requires a front projection system. What drawings should be requested from the
client to select the appropriate lens?
- reflected ceiling plans and elevations
- building section and millwork details
- floor plans and wall details
- structural and electrical plans - answerreflected ceiling plans and elevations
When surveying a room before the start of the job, which of the following is NOT
important?
- The hours of the loading dock
- The size of the freight elevator
- The material of the conference room walls
- The color of the conference room walls - answerThe color of the conference room
walls
The main purpose of an initial site survey is to:
- Verify assumptions, and identify any challenges with the installation of the audio visual
systems
- Layout the physical locations of the equipment chosen for the project
- Coordinate with allied trades and the owner's rep
ANSWERS GRADED A+
A quick and accurate means to estimate dimensions of a commercial space during a
site inspection would be to _____?
- Count the number of ceiling tiles in a drop tile installation
- Pace off number of steps across the room using an average of 3' (1m) per step
- Utilize your arm span to measure the walls using an average of 5' 6" (1.5m)
- Estimate based upon the number of fire sprinklers - answerCount the number of
ceiling tiles in a drop tile installation
A client requires a new boardroom. The sales person and engineer are sent to the
premises to survey the facility and discuss the opportunity with the client. This process
is best described as a ____
- Cost Analysis
- Functional Analysis
- Needs Analysis
- Control Analysis - answerNeeds Analysis
When designing a client's new training room, the MOST important information would
come from the
- client's checklist of preferred equipment
- end-user descriptions of how the room will be utilized
- architectural drawings of the building
- feedback from the benchmarking site visit - answerend-user descriptions of how the
room will be utilized
When establishing initial contact with a client, try to develop a relationship early on with
the:
- Chief operating officer
,- Information technology manager
- Stakeholders
- Purchasing manager - answerStakeholders
When creating an AV solution for a client, the first step should be
- creating a quote
- Proposing a technology
- reviewing existing infrastructure
- Gathering application requirements - answerGathering application requirements
AV professionals determine the end user's needs by examining three things: the
required applications, the tasks, and the:
- Overall design concept
- Budget
- Technologies
- Functions to support the applications - answerFunctions to support the applications
What is the BEST way to determine how reverberant a space is?
- Clap your hands and listen for an echo
- Ask the client if anyone has complained that the room is too noisy
- Use an RT60 meter
- Use a DB SPL meter - answerUse an RT60 meter
__ is the process of examining methods, techniques, and principles from peer
organizations and facilities.
- Schematic Design
- Punching a system
- Benchmarking
-Schematic Design - answerBenchmarking
When working with a client what should be AVOIDED to ensure that you are
communicating effectively?
- Using diagrams and drawings as a reference
- Industry slang terms and jargon
- Plain language
, - Demonstrating abstract concepts with real life examples - answerIndustry slang terms
and jargon
Prior to conducting a needs analysis for a new project, a coworker tells the AV designer
what equipment package they know will work. What should the designer do with this
information?
- Contact the client about the equipment package.
- Price out the equipment package to present to the client.
- Setup a demonstration to show the functionality of the equipment package.
- Thank the coworker for their input, remind them that you still need to conduct a needs
analysis. - answerThank the coworker for their input, remind them that you still need to
conduct a needs analysis.
The correct time to discuss visible finishes for wall plates, surface mount speakers, and
wall mounted screen casings is during the:
- Ordering
- Installation
- Site survey
- Contract award - answerSite survey
A client requires a front projection system. What drawings should be requested from the
client to select the appropriate lens?
- reflected ceiling plans and elevations
- building section and millwork details
- floor plans and wall details
- structural and electrical plans - answerreflected ceiling plans and elevations
When surveying a room before the start of the job, which of the following is NOT
important?
- The hours of the loading dock
- The size of the freight elevator
- The material of the conference room walls
- The color of the conference room walls - answerThe color of the conference room
walls
The main purpose of an initial site survey is to:
- Verify assumptions, and identify any challenges with the installation of the audio visual
systems
- Layout the physical locations of the equipment chosen for the project
- Coordinate with allied trades and the owner's rep
