Questions and CORRECT Answers
Gross Collection Ratio - CORRECT ANSWER - Total Collections/Gross Charges
Net Collection Ratio - CORRECT ANSWER - Total Collections/Gross Charges-
Adjustments
NET Charges - CORRECT ANSWER - Gross Charges/Adjustments
Active listener - CORRECT ANSWER - Attempts to see things from the
Gross Charges per Patient - CORRECT ANSWER - Gross Charges/# patients
Expense to Earnings or Overhead ratio/percentage - CORRECT ANSWER - Total
Expenses/Total Collections
Variable Cost per patient - CORRECT ANSWER - Total variable expenses / # of patients
In cases of sexual harassment, unwelcome sexual advances indicate a hostile work environment -
CORRECT ANSWER - True
An employer has the right to not hire a qualified candidate based on the fact that she is pregnant.
- CORRECT ANSWER - False
Having a "stand up" meeting every morning for ten minutes and including the provider if
possible is one example of wasting time that could be better spent elsewhere. - CORRECT
ANSWER - False
, The immigration Reform Act is a law to ensure that businesses verify the right of an employee to
work in the US - CORRECT ANSWER - True
ADA affects only employers with 15 or more employees for each working day in each 20 or
more calendar weeks in the current or preceding calendar year. - CORRECT ANSWER -
True
The Fair Labor Standards Act of 1938, or FLDa, established a minimum wage, regulated child
labor and established overtime pay requirements. - CORRECT ANSWER - True
When an employer takes a deduction on the employee's paycheck, there is no need to explain the
reason as it could be personal. - CORRECT ANSWER - False
A work week is defined as 168 hours during seven consecutive 24-hour periods and may begin
on any day of the week. - CORRECT ANSWER - True
Administrative assistants, personnel directors, office managers, and laboratory supervisors are
typically considered exempt. - CORRECT ANSWER - True
Employers are not required to post minimum wage requirements and Overtime posters (wage-
hour poster 1088 Federal Minimum Wage) - CORRECT ANSWER - False
Enacted to protect the rights of employees and applicants from unfair discrimination due to race,
color, creed, national origin, sex or religion. - CORRECT ANSWER - The Civil Rights
Act of 1964
Requires that an employee must request accommodation, etc, according to the law and that
businesses make "reasonable accommodations" in employment to avoid discrimination against
individuals with physical or mental disabilities. - CORRECT ANSWER - Americans with
Disabilities Act