Industrial/Organizational Psychology by
Ronald Riggio Chapters 1-4 Exam One
Questions and Answers Latest Update
Graded A+
What is the main goal of industrial/organizational psychology?
✔✔ To improve both employee performance and well-being at work
Who is considered one of the founders of industrial/organizational psychology in the United
States?
✔✔ Hugo Münsterberg
What event significantly boosted the development of I/O psychology in the early 20th century?
✔✔ World War I
Why did businesses begin to adopt psychological testing in the early 1900s?
✔✔ To match people to jobs based on abilities
How does the “industrial” side of I/O psychology differ from the “organizational” side?
1
,✔✔ The industrial side focuses on assessment and job matching, while the organizational side
deals with motivation and leadership
What is job analysis used for in I/O psychology?
✔✔ To determine the tasks and skills required for a specific job
What is the purpose of a job description?
✔✔ To provide a written summary of the duties and responsibilities of a job
What is a key method for collecting job analysis data?
✔✔ Observing employees performing their tasks
Why is job analysis important for legal compliance?
✔✔ It ensures hiring and evaluation practices are fair and consistent
What is the term for the knowledge, skills, and abilities required to perform a job well?
✔✔ Job specifications
2
, What does KSAO stand for in job analysis?
✔✔ Knowledge, Skills, Abilities, and Other characteristics
What is the difference between skills and abilities in a job context?
✔✔ Skills are learned capabilities; abilities are more innate traits
What is the goal of personnel selection?
✔✔ To hire individuals who are most likely to succeed in a given role
Why are structured interviews considered more reliable than unstructured interviews?
✔✔ Because all applicants are asked the same questions in the same order
What is the advantage of using cognitive ability tests in hiring?
✔✔ They predict job performance across many different occupations
What is the main concern when using personality tests in selection?
✔✔ They may lack validity for predicting performance in certain jobs
3
Ronald Riggio Chapters 1-4 Exam One
Questions and Answers Latest Update
Graded A+
What is the main goal of industrial/organizational psychology?
✔✔ To improve both employee performance and well-being at work
Who is considered one of the founders of industrial/organizational psychology in the United
States?
✔✔ Hugo Münsterberg
What event significantly boosted the development of I/O psychology in the early 20th century?
✔✔ World War I
Why did businesses begin to adopt psychological testing in the early 1900s?
✔✔ To match people to jobs based on abilities
How does the “industrial” side of I/O psychology differ from the “organizational” side?
1
,✔✔ The industrial side focuses on assessment and job matching, while the organizational side
deals with motivation and leadership
What is job analysis used for in I/O psychology?
✔✔ To determine the tasks and skills required for a specific job
What is the purpose of a job description?
✔✔ To provide a written summary of the duties and responsibilities of a job
What is a key method for collecting job analysis data?
✔✔ Observing employees performing their tasks
Why is job analysis important for legal compliance?
✔✔ It ensures hiring and evaluation practices are fair and consistent
What is the term for the knowledge, skills, and abilities required to perform a job well?
✔✔ Job specifications
2
, What does KSAO stand for in job analysis?
✔✔ Knowledge, Skills, Abilities, and Other characteristics
What is the difference between skills and abilities in a job context?
✔✔ Skills are learned capabilities; abilities are more innate traits
What is the goal of personnel selection?
✔✔ To hire individuals who are most likely to succeed in a given role
Why are structured interviews considered more reliable than unstructured interviews?
✔✔ Because all applicants are asked the same questions in the same order
What is the advantage of using cognitive ability tests in hiring?
✔✔ They predict job performance across many different occupations
What is the main concern when using personality tests in selection?
✔✔ They may lack validity for predicting performance in certain jobs
3
