Test Bank For Issues and Ethics in the Helping Professions - 20th - 2019 All Chapters

DOWNLOADgTHEgTestgBankgforgBusinessgEthicsg2ndgEditiongCollins
InstructorgResource
gCollins,gBusinessgEthicsg2
egSAGEgPublishing,g2018

Chapterg1:gUnethicalgBehaviorsgingOrganizationsgandgHumangNat
ure
TestgBank

MultiplegChoice

1. Howgdoesgthegtextgdefineg“well-managedgorganization”?
a. agcommunitygofgpeoplegongagcommongmissiongtogbegeffective,gefficient,gandgethical
b. agcommunitygofgpeoplegseekinggagcommonggoalgingthegmarketplace
c. angefficientghierarchygofgmanagersgandgemployeesgoperatinggundergconditionsgo
fgdisciplinegandgtrust
d. agcommunitygofgemployeesgandgmanagersgworkinggtogethergtogprovidegagnetgbenefitgt
ogsociety
Ans:gA
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gKno
wledge
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gEasy
AACSBgStandard:gSocialgresponsibility

2. Whatgshouldgbegthegprimarygethicalggoalgofgmanagersgingangorganization?
a. creatinggagcommongmissiongforgemployees
b. appropriatelygservinggthegneedsgofgcustomers
c. producinggagtrustworthygproduct
d. fosteringgtrust,gefficiency,gintegrity,gandgeffectivenessgacrossgagrangegofgactionsgfo
rgemployeesgandgcustomers
Ans:gD
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gCom
prehension
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gEasy
AACSBgStandard:gSocialgresponsibility

3. Whichgofgthegfollowinggstatementsgaboutgethicsgandgorganizationsgatglargegi
sgaccurate?
a. Organizationsgmustgworkghardgtogmaintainganginternalgculturegfreegofgethic
algchallenges.
b. Organizationsgfacegethicalgchallengesgonlygifgtheygfailgtogbothgengagegingethicsgtrainin
ggandginghiringgethicalgemployees.
c. Allgorganizationsgaregethicallygchallenged.
d. Mostgorganizationsgaregethicallygchallenged
.gAns:gC
LearninggObjective:g1-1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.

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InstructorgResource
gCollins,gBusinessgEthicsg2
egSAGEgPublishing,g2018
CognitivegDomain:gComprehensiongAns
wergLocation:gEthicalgIssuesgatgWorkgDiff
icultygLevel:gMedium
AACSBgStandard:gSocialgresponsibility

4. Whichgofgthegfollowinggcouldgleastgbegclassifiedgasgagstakeholdergofgaglocalgclothin
ggretailgbusiness?
a. agpersongwhogbuysgclothesgfromgthegbusiness
b. thegownersgofgagrestaurantgacrossgthegstreet
c. agrivalgretailgclothinggbusinessgdowngthegstreet
d. agpersongwhogreceivesgagproductgofgthegcompanygasgaggi
ftgAns:gB
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gAppli
cation
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gHard
AACSBgStandard:gSocialgresponsibility

5. Karengspilledgsomegcoffeegongthegcountergatgagcoffeegshopgandgfailedgtogwipegitgu
p,gandghergfriendgsaid,g“Thatgwasgbad.”gHergfriendgjustg .
a. misappliedgethicalgreasoning
b. rejectedganalyticalgperspective
c. becamegagstakeholder
d. performedgangethicalganalysis
gAns:gD
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gAppli
cation
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gMedium
AACSBgStandard:gSocialgresponsibility

6. Howgdoesgthegtextgdefinegethics?
a. agmoralgcodegadoptedgbygeachgperson--andgthegactionsgtakengundergthatgcode--
withgrespectgtogthosegitgwillgaffect
b. thegqualitygofgintentiongagpersongtakesgintogeachgdecisiongwithgrespectgtogthosegwho
mgthegdecisiongwillgaffect
c. thegactionsgagpersongtakesgtogdeterminegifgtheygimprovegorglessengthegqualitygofglifegf
orgthegcommunity
d. thegsetgofgprinciplesgagpersongusesgtogdeterminegwhethergangactiongisggoodgorgba
dgAns:gD
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gKno
wledge
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gMedium
AACSBgStandard:gSocialgresponsibility

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InstructorgResource
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egSAGEgPublishing,g2018
7. Ingwhichgofgthegfollowinggwaysgdoesgangunconsciousgethicalgdilemmagdiffergfromg
agconsciousgone?
a. Ingangunconsciousgethicalgdilemma,gyougaregnotgawaregofgthegmoralgissuegoccurring.
b. Ingangunconsciousgethicalgdilemma,gyougknowgthegactiongyougaregtakinggisgwrong.
c. Ingangunconsciousgethicalgdilemma,gyougknowgangactiongisgright,gbutgyougaregver
ygtemptedgtogdogwhatgisgwrong.
d. Ingangunconsciousgethicalgdilemma,gyougaregawaregagdecisiongisgagmoralgissue,gb
utgothersgaregnot.
Ans:gA
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gAnal
ysis
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gHard
AACSBgStandard:gSocialgresponsibility

8. Whatgisgthegfirstgcomponentgofgangactiongsequence?
a. consideringgthegconsequencesgofgthegact
b. motivation
c. thegactgitself
d. opportunity
gAns:gB
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gKno
wledge
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gMedium
AACSBgStandard:gGroupgandgindividualgbehaviors

9. Whengconsideringgethics,ghowgdoesgangactiongdiffergfromgthegconsequencesgofgth
atgaction?
a. Actsgcarrygmoralgweight,gwhilegconsequencesgaregneutralgtogthegpersongtakinggth
egaction.
b. Actsgaregmorallygneutral,gwhilegconsequencesghavegethicalgweight.
c. Actsgcarrygconcretegmoralgimplications,gwhilegconsequencesgaregsubjectgt
oginterpretation.
d. Angactghasgmoralgimplicationsgforgthegactor,gwhilegconsequencesghavegmor
algimplicationsgonlygforgthosegactedgupon.
Ans:gB
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gA
nalysis
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gMedium
AACSBgStandard:gSocialgresponsibility

10. Whichgofgthegfollowinggwasgobservedgbygtheg2013gEthicsgResourcegCenterg(ER
C)gsurveygofg6,420gfor-profitgemployeesgaboutgwork-
relatedgissuesgduringgtheirgpreviousgyeargofgemployment?
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a. Managersgweregresponsiblegforgmostgofgthegreportedgethicalgmisdeeds.
b. Mostgrespondentsghadgobservedgangincidentgofgethicalgmisconduct.
c. Mostgofgthegmisdeedsgreportedgweregongoinggbehaviors.
d. Seniorgmanagementgwasgimplicatedgingverygfewgethicalgmisdeeds,gperhapsgoutgofgfe
argofgretribution.
Ans:gA
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gC
omprehension
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gMedium
AACSBgStandard:gSocialgresponsibility

11. WhichgofgthegfollowinggisgTRUEgofgemployees’gresponsesgtogwitnessedgethicalgviol
ations,gasgobservedgbygtheg2013gEthicsgResourcegCenterg(ERC)gsurveygofg6,420gfor-
gprofitgemployees?
a. Mostgwhogreportedgthegmisconductgsaidgtheygdidgsoginghopesgofghurtinggth
egperpetrator.
b. Mostgwhogreportedgthegmisconductgexperiencedgsomegkindgofgretaliation.
c. Slightlyglessgthanghalfgreportedgthegmisconduct.
d. Mostgreportedgthegmisconduct.
gAns:gD
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gCom
prehension
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gMedium
AACSBgStandard:gSocialgresponsibility

12. Whatgethicsgtrendgwasguncoveredgingag2013gsurveygofgmanagersgingthegUK?
a. Mostgofgthegtime,gwhengmanagersgweregpressuredgtogviolategethicalgstandard
s,glawbreakinggwasginvolved.
b. Nearlyghalfgofgmanagersghadgpressuredgtheirgowngsubordinatesgtogcommitgfraudgf
orgtheirgdepartment’sggain.
c. Aroundg10gpercentgweregforcedgoutgofgtheirgjobsgforgrefusinggtogviolategethic
algstandardsgwhengpressured.
d. Nearlyghalfgofgmanagersgexperiencedgpressuregfromgothersgtogviolategethic
algstandards.
Ans:gD
LearninggObjective:g1-
1:gIdentifygcommongtypesgofgunethicalgbehaviorsgingthegworkplace.gCognitivegDomain:gCom
prehension
AnswergLocation:gEthicalgIssuesgatgWork
gDifficultygLevel:gMedium
AACSBgStandard:gContextsgofgorganizationsgingagglobalgsociety

13. Whengaskedgtogrategprofessionsgbyghowgmuchgtheygweregtrusted,gwhatgwasgthegonl
ygprofessiongGallupgPollgrespondentsgratedghighergthang15gpercent?
a. doctors
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