, MNO2607 Assignment 2 (COMPLETE ANSWERS)
Semester 1 2025 - DUE 17 April 2025 ; 100%
TRUSTED Complete, trusted solutions and
explanations.
1.1 Explain the ten principles that guide an organisation through the
change management process by using your organisation or an
organisation of choice as an example. (20)
Introduction
Change management is the structured approach an organization uses to
transition from its current state to a desired future state. It involves
planning, implementing, and monitoring changes to minimize resistance
and maximize engagement and performance. Effective change
management ensures that employees and stakeholders adapt smoothly
while the organization achieves its strategic objectives. One company
that exemplifies successful change management is Netflix, which
transformed from a DVD rental service into a global streaming giant and
content creator.
Ten Principles of Change Management (with Netflix as Example)
1. Address the Human Side Systematically
Change is not just about processes or technology—it impacts
people directly. Netflix, when transitioning from DVDs to
streaming, ensured it communicated early with staff and retrained
teams to support digital infrastructure and content management.
2. Start at the Top
Leadership must model the desired change. Netflix’s CEO, Reed
Semester 1 2025 - DUE 17 April 2025 ; 100%
TRUSTED Complete, trusted solutions and
explanations.
1.1 Explain the ten principles that guide an organisation through the
change management process by using your organisation or an
organisation of choice as an example. (20)
Introduction
Change management is the structured approach an organization uses to
transition from its current state to a desired future state. It involves
planning, implementing, and monitoring changes to minimize resistance
and maximize engagement and performance. Effective change
management ensures that employees and stakeholders adapt smoothly
while the organization achieves its strategic objectives. One company
that exemplifies successful change management is Netflix, which
transformed from a DVD rental service into a global streaming giant and
content creator.
Ten Principles of Change Management (with Netflix as Example)
1. Address the Human Side Systematically
Change is not just about processes or technology—it impacts
people directly. Netflix, when transitioning from DVDs to
streaming, ensured it communicated early with staff and retrained
teams to support digital infrastructure and content management.
2. Start at the Top
Leadership must model the desired change. Netflix’s CEO, Reed
