ASAP PACE UPDATED ACTUAL Exam
Questions and CORRECT Answers
One way and two way communication - CORRECT ANSWER - What are the two classes
of communication?
One Way - CORRECT ANSWER - The message goes from the sender to receiver in what
class of communication
Name a pro and con for one way communication - CORRECT ANSWER - Pro: Fast,
effective way to disseminate information
Con: Receivers do not have an opportunity to clarify understanding or provide feedback
Casual Communicative Style - CORRECT ANSWER - low intensity, inconsequential,
light
critical communication - CORRECT ANSWER - Slightly higher than casual, more
consequential and a little more challenging
Example: Phone call to discuss the status of a project with its owner
Crucial Communication - CORRECT ANSWER - high intensity and carries a high
potential for danger. This level carries 3 distinct characteristics.
Name the 3 distinct characteristics of crucial communication - CORRECT ANSWER - 1.
Opposing opinions
2. High stakes
3. Strong emotions
Context & Listening - CORRECT ANSWER - play a critically important role in the
meaning receivers derive from communication
, Strong Communicator - CORRECT ANSWER - Uses accurate ,clear, direct, specific, and
concise language
The best mode of communication - CORRECT ANSWER - depends on the goal of the
communication and the substance of what is being communicated.
Tone - CORRECT ANSWER - is one of the most powerful elements contributing to the
meaning others derive from communication
Body Language - CORRECT ANSWER - most powerful contributing factor in
communication
Nonverbal Communication - CORRECT ANSWER - equals body language
Context - CORRECT ANSWER - defined as the surrounding environmental influences
and existing circumstances in which communication takes place.
Another word for setting is - CORRECT ANSWER - context
Place- physical location
People-Individuals involved
Purpose-reason for communication - CORRECT ANSWER - Context includes what three
factors
Context of Communication - CORRECT ANSWER - impacts the sender as he/she/they
crafts the message and the receiver as he/she/they interprets it
Listening - CORRECT ANSWER - the role of the receiver in the communication cycle
and the mechanism that initiates the decoding process
Questions and CORRECT Answers
One way and two way communication - CORRECT ANSWER - What are the two classes
of communication?
One Way - CORRECT ANSWER - The message goes from the sender to receiver in what
class of communication
Name a pro and con for one way communication - CORRECT ANSWER - Pro: Fast,
effective way to disseminate information
Con: Receivers do not have an opportunity to clarify understanding or provide feedback
Casual Communicative Style - CORRECT ANSWER - low intensity, inconsequential,
light
critical communication - CORRECT ANSWER - Slightly higher than casual, more
consequential and a little more challenging
Example: Phone call to discuss the status of a project with its owner
Crucial Communication - CORRECT ANSWER - high intensity and carries a high
potential for danger. This level carries 3 distinct characteristics.
Name the 3 distinct characteristics of crucial communication - CORRECT ANSWER - 1.
Opposing opinions
2. High stakes
3. Strong emotions
Context & Listening - CORRECT ANSWER - play a critically important role in the
meaning receivers derive from communication
, Strong Communicator - CORRECT ANSWER - Uses accurate ,clear, direct, specific, and
concise language
The best mode of communication - CORRECT ANSWER - depends on the goal of the
communication and the substance of what is being communicated.
Tone - CORRECT ANSWER - is one of the most powerful elements contributing to the
meaning others derive from communication
Body Language - CORRECT ANSWER - most powerful contributing factor in
communication
Nonverbal Communication - CORRECT ANSWER - equals body language
Context - CORRECT ANSWER - defined as the surrounding environmental influences
and existing circumstances in which communication takes place.
Another word for setting is - CORRECT ANSWER - context
Place- physical location
People-Individuals involved
Purpose-reason for communication - CORRECT ANSWER - Context includes what three
factors
Context of Communication - CORRECT ANSWER - impacts the sender as he/she/they
crafts the message and the receiver as he/she/they interprets it
Listening - CORRECT ANSWER - the role of the receiver in the communication cycle
and the mechanism that initiates the decoding process
