CHL IAHCSMM CHP1-2 UPDATED
ACTUAL Exam Questions and CORRECT
Answers
todays central service leaders manage their departments in an environment of ever-changing
technologies, increasing customer demands, and limited resources. they are constantly
challenged to attain goals that include all of the following except - CORRECT ANSWER -
meet industry bench marking standards
the skills required to accomplish a specific task or function - CORRECT ANSWER - skill
test
the concept of span of control suggest that the number of employees one person can effectively
supervise increases as the complexity of their job duties increases - CORRECT
ANSWER - false
an organizing principle that suggests each employee should only have one supervisor -
CORRECT ANSWER - unity of command
a central service leader must be able to solicit input form the cs team - CORRECT
ANSWER - true
the major portion of the work in sterile storage area includes all of the following except -
CORRECT ANSWER - bio-medical repair
the beliefs, values, and norms shared by department personnel that are considered valid and are
passed on to new employees in the department - CORRECT ANSWER - culture
a policy that permits no amount of leniency regarding harassing behavior - CORRECT
ANSWER - zero tolerance policy
ACTUAL Exam Questions and CORRECT
Answers
todays central service leaders manage their departments in an environment of ever-changing
technologies, increasing customer demands, and limited resources. they are constantly
challenged to attain goals that include all of the following except - CORRECT ANSWER -
meet industry bench marking standards
the skills required to accomplish a specific task or function - CORRECT ANSWER - skill
test
the concept of span of control suggest that the number of employees one person can effectively
supervise increases as the complexity of their job duties increases - CORRECT
ANSWER - false
an organizing principle that suggests each employee should only have one supervisor -
CORRECT ANSWER - unity of command
a central service leader must be able to solicit input form the cs team - CORRECT
ANSWER - true
the major portion of the work in sterile storage area includes all of the following except -
CORRECT ANSWER - bio-medical repair
the beliefs, values, and norms shared by department personnel that are considered valid and are
passed on to new employees in the department - CORRECT ANSWER - culture
a policy that permits no amount of leniency regarding harassing behavior - CORRECT
ANSWER - zero tolerance policy
