National Association of County Veterans
Service Officers
Fully Developed Claim: If a fully developed claim is filed on a 21-526ez and new
evidence is submitted:
A. Evidence is used when claim is decisioned
B. Evidence is ignored, it will be used in the supplemental process
C. The claim goes through the traditional process track, standardized claim processing
D. Evidence must be submitted at the time the claim is submitted, it will not be used for
decisioning claims - ANSWER-C. The claim goes through the traditional process track,
standardized claim processing
AMA: Is concurrent election prohibited, i.e. higher review & supplemental? Yes or No -
ANSWER-Yes/prohibited for same condition & No/allowable for different conditions
Appeals: NOD must identify the specific decision & issue(s) with which the claimant
disagrees. True or False? - ANSWER-True/yes
SC Disability Compensation: If the veteran has two 0% & must show an impairment to
employment status, does the rating get paid at 10% amount? Yes or No - ANSWER-
Yes
Death Pension: Surviving spouse needs to have a disability to qualify? True or False -
ANSWER-False/No
Death Pension: Surviving spouse must be:
A. Remarried
B. Unmarried
C. Divorced
D. None of the above - ANSWER-Unmarried
Voc Rehab: How many months of vocational rehab benefits? - ANSWER-48 months
NSC Pension: How many days of wartime service? How many days of service? -
ANSWER-1 day wartime / 90 days of service
NSC Pension: What are deductible expenses for NSC Pension? - ANSWER-Out of
pocket unreimbursed medical expenses
Voc Rehab: How many years from when when you get a rating do you have to use Voc
Rehab? - ANSWER-12 years or from discharge
, NSC Pension: Net worth includes: 1. stocks/bonds/mutual funds, etc; 2. real estate
(non-primary): 3. investment property/antique cars, it DOES NOT INCLUDE: -
ANSWER-Primary residence
NSC Pension: Income that is not included in NSC Pension - ANSWER-Welfare & SSI,
tax refunds, burial benefits, reverse mortgage, home equity line
Service member had a knee surgery prior to service, after separation a veteran files a
claim for that knee injury. What kind of service-connection is awarded? - ANSWER-
Aggravated
Debt Mngt: If a waiver of overpayment is denied, can the veteran go back and request a
payment arrangement? Yes or No - ANSWER-Yes
Debt Mngt: There are certain types of debt that cannot be waived - ANSWER-
Erroneous payments such as simultaneous payments of CRSC & CRDP
Compensation: There is a minimum length of service for direct service connection. True
or False? - ANSWER-
DIC: Surviving spouse wants to know how much she much gets for DIC - ANSWER-
$1,340.14 for 2020
NSC Pension: What are the two types of income? - ANSWER-Earned & Unearned
Veteran is going to C&P exam in another city that is 49 miles away. Does he/she qualify
for travel pay? - ANSWER-Yes
Who can the VA make direct loans to? - ANSWER-Native Americans
Compensation: A veteran is service connected for a R knee condition - has surgery;
what does the veteran qualify for if he has a recovery period of 60 days? - ANSWER-
Convalescence = Temporary 100%, 21 days minimum
Home Loan: A veteran can reuse their home loan guarantee if - ANSWER-Home loan is
paid in full; Release of liability; Assumed by qualified buyer, i.e. veteran
Special benefits/Dental: Dental care will be provided on an outpatient basis if -
ANSWER-IU; SC for dental; POW; Voc Rehab
Debt Mngt: The veteran has _____ of days to respond to debt collection before action is
taken - ANSWER-30 days
Special benefits: Does the veteran have to be service connected to receive a
prosthetics device? - ANSWER-No
Service Officers
Fully Developed Claim: If a fully developed claim is filed on a 21-526ez and new
evidence is submitted:
A. Evidence is used when claim is decisioned
B. Evidence is ignored, it will be used in the supplemental process
C. The claim goes through the traditional process track, standardized claim processing
D. Evidence must be submitted at the time the claim is submitted, it will not be used for
decisioning claims - ANSWER-C. The claim goes through the traditional process track,
standardized claim processing
AMA: Is concurrent election prohibited, i.e. higher review & supplemental? Yes or No -
ANSWER-Yes/prohibited for same condition & No/allowable for different conditions
Appeals: NOD must identify the specific decision & issue(s) with which the claimant
disagrees. True or False? - ANSWER-True/yes
SC Disability Compensation: If the veteran has two 0% & must show an impairment to
employment status, does the rating get paid at 10% amount? Yes or No - ANSWER-
Yes
Death Pension: Surviving spouse needs to have a disability to qualify? True or False -
ANSWER-False/No
Death Pension: Surviving spouse must be:
A. Remarried
B. Unmarried
C. Divorced
D. None of the above - ANSWER-Unmarried
Voc Rehab: How many months of vocational rehab benefits? - ANSWER-48 months
NSC Pension: How many days of wartime service? How many days of service? -
ANSWER-1 day wartime / 90 days of service
NSC Pension: What are deductible expenses for NSC Pension? - ANSWER-Out of
pocket unreimbursed medical expenses
Voc Rehab: How many years from when when you get a rating do you have to use Voc
Rehab? - ANSWER-12 years or from discharge
, NSC Pension: Net worth includes: 1. stocks/bonds/mutual funds, etc; 2. real estate
(non-primary): 3. investment property/antique cars, it DOES NOT INCLUDE: -
ANSWER-Primary residence
NSC Pension: Income that is not included in NSC Pension - ANSWER-Welfare & SSI,
tax refunds, burial benefits, reverse mortgage, home equity line
Service member had a knee surgery prior to service, after separation a veteran files a
claim for that knee injury. What kind of service-connection is awarded? - ANSWER-
Aggravated
Debt Mngt: If a waiver of overpayment is denied, can the veteran go back and request a
payment arrangement? Yes or No - ANSWER-Yes
Debt Mngt: There are certain types of debt that cannot be waived - ANSWER-
Erroneous payments such as simultaneous payments of CRSC & CRDP
Compensation: There is a minimum length of service for direct service connection. True
or False? - ANSWER-
DIC: Surviving spouse wants to know how much she much gets for DIC - ANSWER-
$1,340.14 for 2020
NSC Pension: What are the two types of income? - ANSWER-Earned & Unearned
Veteran is going to C&P exam in another city that is 49 miles away. Does he/she qualify
for travel pay? - ANSWER-Yes
Who can the VA make direct loans to? - ANSWER-Native Americans
Compensation: A veteran is service connected for a R knee condition - has surgery;
what does the veteran qualify for if he has a recovery period of 60 days? - ANSWER-
Convalescence = Temporary 100%, 21 days minimum
Home Loan: A veteran can reuse their home loan guarantee if - ANSWER-Home loan is
paid in full; Release of liability; Assumed by qualified buyer, i.e. veteran
Special benefits/Dental: Dental care will be provided on an outpatient basis if -
ANSWER-IU; SC for dental; POW; Voc Rehab
Debt Mngt: The veteran has _____ of days to respond to debt collection before action is
taken - ANSWER-30 days
Special benefits: Does the veteran have to be service connected to receive a
prosthetics device? - ANSWER-No
