LSUS MBA 704 Exam 1 Study Guide 100%
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Paradigm - Answer✔a model; an example
Theory X - Answer✔assumes that workers are basically lazy, error-prone, and extrinsically
motivated by money and, thus, should be directed from above.
Organizational Behavior Approach - Answer✔Employees are complex, and theoretical
understanding supported by research is needed before applications are made to manage
employees
One-eighth Situation - Answer✔Only 1/8 of organizations buy into importance and value of
human resources, incorporate high performance work practices, and stick with these practices
knowing-doing gap - Answer✔the gap between what people know and what they actually do
evidence-based management - Answer✔Using hard facts and empirical evidence to make
decisions
Hawthorne studies - Answer✔A series of studies during the 1920s and 1930s that provided new
insights into individual and group behavior
Hawthorne effect - Answer✔productivity increases when workers are given special attention
and were enjoying a novel, interesting experienced
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