Introduction
Eskom, South Africa’s state-owned electricity utility company, operates within a complex
and dynamic environment. As a key player within the energy sector, Eskom’s success is
contingent upon its ability to navigate various internal and external factors. Effective
organisational communication plays a vital role in supporting Eskom’s strategic
objectives, fostering employee engagement, and promoting stakeholder relationships.
This assignment provides an overview of Eskom’s organisational structure, strategic
objectives, and the role of organisational communication in supporting its success.
Additionally, a PESTEL analysis is conducted to identify the external factors that impact
Eskom’s operations.
Question 1
1.1 Type of Organisation
Eskom is a state-owned company (SOC) as defined in the Companies Act, 2008, and is
wholly owned by the South African Government.
, 1.2 Organisational Structure
Strategic Apex The Board of Directors, led by the
Chairman, and the Group Chief
Executive.
The Middle Line The Executive Management, including
the Chief Operating Officer, Chief
Financial Officer, and other executive
managers.
The Operating Core The employees responsible for
generating, transmitting, and distributing
electricity, including the Generation,
Transmission, and Distribution divisions.
Techno Core The employees responsible for
supporting the operating core, including
the Information Technology, Engineering,
and Research and Development
departments.
Eskom, South Africa’s state-owned electricity utility company, operates within a complex
and dynamic environment. As a key player within the energy sector, Eskom’s success is
contingent upon its ability to navigate various internal and external factors. Effective
organisational communication plays a vital role in supporting Eskom’s strategic
objectives, fostering employee engagement, and promoting stakeholder relationships.
This assignment provides an overview of Eskom’s organisational structure, strategic
objectives, and the role of organisational communication in supporting its success.
Additionally, a PESTEL analysis is conducted to identify the external factors that impact
Eskom’s operations.
Question 1
1.1 Type of Organisation
Eskom is a state-owned company (SOC) as defined in the Companies Act, 2008, and is
wholly owned by the South African Government.
, 1.2 Organisational Structure
Strategic Apex The Board of Directors, led by the
Chairman, and the Group Chief
Executive.
The Middle Line The Executive Management, including
the Chief Operating Officer, Chief
Financial Officer, and other executive
managers.
The Operating Core The employees responsible for
generating, transmitting, and distributing
electricity, including the Generation,
Transmission, and Distribution divisions.
Techno Core The employees responsible for
supporting the operating core, including
the Information Technology, Engineering,
and Research and Development
departments.
