Organizational Behavior An Evidence-Based
Approach, 12 Edition by Fred Luthans
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Chapter 01
Introduction to Organizational Behavior: An Evidence-Based Approach
True / False Questions
1. The major challenge and critical competitive advantage for any organization is the human
resource of that company.
True False
2. Casey, a relationship manager in a bank creates value for her organization through her
networks, connections, and friends. These values can be referred to as "positive psychological
capital."
True False
3. Roger, a sales manager for Heust Pvt. Ltd., is impressed with his new sales executive, Tim.
According to Roger, Tim is optimistic, can perform well under pressure, and is very confident
about what he does. These qualities can be referred to as "positive psychological capital."
True False
4. The problems with human organizations and the solutions over the ages have undergone
drastic changes compared to their emphasis and surrounding environmental context.
True False
5. A paradigm establishes only written rules.
True False
6. ‘Paradigm shift' refers to the situation in which those in the existing paradigm may not even
see the changes that are occurring, and therefore, cannot analyze the changes.
True False
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7. Reasons for considerable resistance to change and difficulty to move from the old
management paradigm to the new can be explained by the "paradigm effect."
True False
8. The fact that today's managers are competent in their functional specialization is sufficient
to reiterate that most of them paid close attention to the conceptual and human dimensions of
their jobs.
True False
9. According to Theory X, if employees were kept happy, they would become high
performers.
True False
10. Theory X is the natural choice for most organizations in today's environment.
True False
11. Most of the practicing managers and their organizations cultures believe, fully implement,
and consistently adhere to a full-fledged HPWPs approach to management.
True False
12. The movement to not only recognize, but also do something about the "Knowing-Doing
Gap" is the movement towards evidence-based management.
True False
13. Most of the "new management practices" are essentially a readapted version of existing
"old management truths."
True False
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14. The Hawthorne studies were more a result of planned study than a serendipitous
discovery.
True False
15. The Hawthorne effect postulates that the increase in productivity can be attributed to the
special attention received by the participants.
True False
16. Behavioral science is almost as old as the physical and biological sciences.
True False
17. According to meta-analysis, if one study shows that a management technique doesn't work
and another study shows that it does, an average of those results is the best estimate of how
well that management practice works (or doesn't work).
True False
18. The experimental design of research used in organizational behavior is largely borrowed
from sociology.
True False
19. The primary aim of any research design, establishing a cause-and-effect relationship, is
accomplished through the experimental design.
True False
20. Laboratory studies tend to have better external validity than field studies.
True False
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21. According to Edward Tolman, behavior is reactive, and is directed towards situations.
True False
22. The social cognitive process can be a unifying theoretical framework for both cognition
and behaviorism.
True False
23. The behavioristic approach posits that cognitive processes such as thinking, expectancies,
and perception exist and are essential to predict and control or manage behavior.
True False
24. The behavioristic approach has been labeled as being mentalistic, while the cognitive
approach has been labeled deterministic.
True False
25. Personality characteristics such as conscientiousness can serve as an example for
organizational participants.
True False
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Multiple Choice Questions
26. Which of the following is NOT an important environmental or contextual dimension for
organizational behavior?
A. Leadership
B. Globalization
C. Ethics
D. Diversity
27. Human resource of an organization includes all of the following EXCEPT:
A. human capital.
B. social capital.
C. positive psychological capital.
D. relations capital.
28. David was recently promoted as the chief marketing officer for Izet Pvt. Ltd. David was
chosen because of his remarkable marketing skills and his experience as Vice-President for 15
years in a reputed marketing firm. Which of the following can be attributed as a reason for his
promotion?
A. Physical capital
B. Human capital
C. Social capital
D. Positive psychological capital
29. Ken is hired as a branch manager of a marketing firm only because of his networks with
important personalities and his connections with potential clients. Which of the following can
he best provide to the organization?
A. Physical capital
B. Relation capital
C. Social capital
D. Positive psychological capital
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