NSG 213: HEALTH CARE MANAGEMENT:
PEER REVIEW & JUST CULTURE (TEST 2) |
NEW UPDATE 2025
What is a just culture? - ANSWER A system of justice that reflects what we now
know of socio-technical system design, human free will, and our inescapable
human fallibility.
- How to fix the system
- Doesn't blame one individual
- Identifies system errors
What does a just culture do? - ANSWER - Creates an environment that holds
individuals accountable for their behaviors and investigates the behavior that led
to the error.
- Recognizes that individual nurses should not be held accountable for system
failings over which they have no control.
- Creates an open and fair environment as a learning culture.
- Define safe systems and manages behavioral choices.
- Does not tolerate conscious disregard of clear risk to patients or gross
misconduct
What does a continuous learning culture allow for? - ANSWER - Timely
modifications made to advance and update practice
- Unlearn ineffective or unsafe practices
- Reinforces evidence-based practice
- Error reductions
, What is "human error" and how should the manager respond? - ANSWER
Human error is simply doing other than what should be done. The nurse manager
should...
1. console
2. consider changes in process and procedure, training and design.
*NURSE IS NOT ACCOUNTABLE*
What is "at risk behavior" and how should the manager respond? - ANSWER At
risk behavior is a behavioral choice made that increases risk. The nurse manager
should...
1. coach and manage by removing incentives for risk behavior, creating incentives
for healthy behaviors and increasing situational awareness.
*NURSE IS ACCOUNTABLE and needs coaching and teaching***
What is "reckless behavior" and how should the manager respond? - ANSWER
Reckless behavior is actions taken with conscious disregard of risk. The nurse
manager should...
1. Manage through remedial and punitive action.
What is peer review? - ANSWER - The process by which practicing registered
nurses systematically assess, monitor and make judgements about the quality of
nursing care provided by peers as measures against professional standards of
practice.
- A structured process that is part of a just culture.
- Identifies safety concerns.
- Provides evidence-based solutions to improver care.
PEER REVIEW & JUST CULTURE (TEST 2) |
NEW UPDATE 2025
What is a just culture? - ANSWER A system of justice that reflects what we now
know of socio-technical system design, human free will, and our inescapable
human fallibility.
- How to fix the system
- Doesn't blame one individual
- Identifies system errors
What does a just culture do? - ANSWER - Creates an environment that holds
individuals accountable for their behaviors and investigates the behavior that led
to the error.
- Recognizes that individual nurses should not be held accountable for system
failings over which they have no control.
- Creates an open and fair environment as a learning culture.
- Define safe systems and manages behavioral choices.
- Does not tolerate conscious disregard of clear risk to patients or gross
misconduct
What does a continuous learning culture allow for? - ANSWER - Timely
modifications made to advance and update practice
- Unlearn ineffective or unsafe practices
- Reinforces evidence-based practice
- Error reductions
, What is "human error" and how should the manager respond? - ANSWER
Human error is simply doing other than what should be done. The nurse manager
should...
1. console
2. consider changes in process and procedure, training and design.
*NURSE IS NOT ACCOUNTABLE*
What is "at risk behavior" and how should the manager respond? - ANSWER At
risk behavior is a behavioral choice made that increases risk. The nurse manager
should...
1. coach and manage by removing incentives for risk behavior, creating incentives
for healthy behaviors and increasing situational awareness.
*NURSE IS ACCOUNTABLE and needs coaching and teaching***
What is "reckless behavior" and how should the manager respond? - ANSWER
Reckless behavior is actions taken with conscious disregard of risk. The nurse
manager should...
1. Manage through remedial and punitive action.
What is peer review? - ANSWER - The process by which practicing registered
nurses systematically assess, monitor and make judgements about the quality of
nursing care provided by peers as measures against professional standards of
practice.
- A structured process that is part of a just culture.
- Identifies safety concerns.
- Provides evidence-based solutions to improver care.
