WGU C202 STUDENT STUDY
NOTES STUDY GUIDE LATEST
UPDATED 2025
C202 student study notes
, lOMoARcPSD| 54339004
Chapter 1
HRM supports leadership by creating the system that acquires, motivates, manages, and retains the talent that
determines the organization’s success.
HRM develops future leaders.
HRM helps organizations cope with change. Changes can include compliance concerns to innovation.
Chapter 2
HRM’s role in change is to communicate, build trust, reduce uncertainty, and reinforce culture.
Culture issues ruin mergers/acquisitions more than any other issue.
Example Type of Ethical Standard
Appropriateness of CEO salaries and bonuses that are hundreds of times larger Fairness Standard
than the pay of the average employee
*Equality across the
company
A company valuing honesty that quickly recalls products that might be defective or Virtue Standard
dangerous
*Must name a virtue
Southwest Airlines cuts all employees’ pay rather than laying anyone of Utilitarian Standard
*More good than harm
Ensuring that suppliers do not employ child labor or provide unsafe working Common Good Standard
conditions
*Across society
If a supervisor tells an employee to handle a toxic substance without appropriate Rights Standard
protective gear.
*Right to refuse
Chapter 3
Title VII protected classes – race, religion, sex, national origin, color.
All other employment laws add other protections (i.e., disability, pregnant, age, …).
Types of discrimination against protected classes: 1) Disparate treatment or diferent treatment= intentional and
2) Adverse impact or bad efect = unintentional
Diversity (hiring all kinds of people). Inclusion (including them in sharing ideas, promotions, …)
Affirmative action is proactive eforts to address past discrimination. This could include posting jobs at a
community center in a predominantly minority area or recruiting at a job fair at an all women college. The goal is
to give women and minorities a fair chance, not to give anyone an unfair advantage.
NOTES STUDY GUIDE LATEST
UPDATED 2025
C202 student study notes
, lOMoARcPSD| 54339004
Chapter 1
HRM supports leadership by creating the system that acquires, motivates, manages, and retains the talent that
determines the organization’s success.
HRM develops future leaders.
HRM helps organizations cope with change. Changes can include compliance concerns to innovation.
Chapter 2
HRM’s role in change is to communicate, build trust, reduce uncertainty, and reinforce culture.
Culture issues ruin mergers/acquisitions more than any other issue.
Example Type of Ethical Standard
Appropriateness of CEO salaries and bonuses that are hundreds of times larger Fairness Standard
than the pay of the average employee
*Equality across the
company
A company valuing honesty that quickly recalls products that might be defective or Virtue Standard
dangerous
*Must name a virtue
Southwest Airlines cuts all employees’ pay rather than laying anyone of Utilitarian Standard
*More good than harm
Ensuring that suppliers do not employ child labor or provide unsafe working Common Good Standard
conditions
*Across society
If a supervisor tells an employee to handle a toxic substance without appropriate Rights Standard
protective gear.
*Right to refuse
Chapter 3
Title VII protected classes – race, religion, sex, national origin, color.
All other employment laws add other protections (i.e., disability, pregnant, age, …).
Types of discrimination against protected classes: 1) Disparate treatment or diferent treatment= intentional and
2) Adverse impact or bad efect = unintentional
Diversity (hiring all kinds of people). Inclusion (including them in sharing ideas, promotions, …)
Affirmative action is proactive eforts to address past discrimination. This could include posting jobs at a
community center in a predominantly minority area or recruiting at a job fair at an all women college. The goal is
to give women and minorities a fair chance, not to give anyone an unfair advantage.
