HCM Final Exam QUESTIONS &
ANSWERS CORRECT 1OO%
Gate keeper - ANSWERKeeps everyone on topic in meetings
End your meetings with- - ANSWERAction plan; evaluate the meeting; meeting
minutes (send to everyone as a draft to edit)
What is a mission statement? (4) - ANSWEREasy to remember; illustrates your
goals and purpose; guide to your organizations and employees critical decision
making; identifies your company to customers
Human Resources model of management - ANSWERFocuses on a sense of
accomplishment; Facilitates max involvement to produce max contribution and
productivity
Who will have a more extensive list of job description and qualifications- PT or PT
aide? - ANSWERPT aide- needs to be more specific; A PT is expected to have the
license and critical decision making skills to know their own job duties within their
scope of practice
Appraisal - ANSWERThe process of comparing an employees performance to the
standards
Do you have to advertise open positions? - ANSWERNot in private practice, you can
do whatever you want; in a hospital- have to advertise internally first, then externally
Benefits of Advertising open positions- - ANSWERAvoid unintentional discrimination
Salary and benefits- - ANSWERCan balance salary vs benefits, as long as the total
cost is the same and equitable throughout the department
Benefits should include- - ANSWERInsurance; PTO, Education (professional
development); Professional Memberships; 401K (match vs not match); Flexible
Payment Plans (pre-tax)
PTO- - ANSWERCombined sick, vacation, personal and holiday time
Hill-Burton Act- - ANSWERProvided funds for nursing homes, rehabs and hospitals,
due to the increasing need for PT services (in 1946)
Catherine Worthingham - ANSWERIn 1964, went to the APTA and said that there
were not enough PT's to perform all essential PT services
, Congress enacted laws to create medicare and medicaid in- - ANSWER1965- this
also increased the need for PT services
APTA task force submitted a proposal for the guidelines of a PTA- - ANSWER1967
When were the first PTA programs established? - ANSWER1967
Nancy Watts- - ANSWEROutlined the role of the PTA in 1971- supervision, what
their role was, etc..
Flexible payment plan- - ANSWERUse money from your income pre-tax for things
like medical expenses or child care, it's like you're saving 1/3 on it
Things you can't ask in an interview- - ANSWERDo you plan to have children? What
religion do you practice?
Warning process - ANSWERDocument everything; verbal warnings don't count for
anything
Is it acceptable to consider someone's disability when filling a position? -
ANSWERYes, if it makes them incapable of fulfilling the ESSENTIAL FUNCTIONS
of the job
If you know an applicant has a drug/alcohol problem, can you refuse to hire them
based on that? - ANSWERYes, if it's current; you can't refuse to hire someone just
bc you know they have a drug/alcohol problem in the past (it has to be current)
Am I legally required to offer paid vacation and sick leave? - ANSWERNot paid
vacations (but no one will take the job, and it will improve morale); you do have to
provide sick time legally
Are you allowed to ask if someone's an illegal alien when interviewing? -
ANSWERNo, but you can figure it out based on documents you require
Can you refuse to hire someone just bc you don't like them? - ANSWERYes, if you
think they won't be a good fit for the team/clinic
Do I have to pay my employees for travel time? - ANSWERIf during the work day
they have to go do things, you have to pay for their travel time and expenses; you
also have to pay for travel time if you call someone in after hours
What is discrimination? - ANSWERBased on race, gender, height, pregnancy,
religion, disability, age > 40
What is harassment? - ANSWERA type of discrimination; hostile or intimidating
Can someone be filed for turning in violations? - ANSWERNo
ANSWERS CORRECT 1OO%
Gate keeper - ANSWERKeeps everyone on topic in meetings
End your meetings with- - ANSWERAction plan; evaluate the meeting; meeting
minutes (send to everyone as a draft to edit)
What is a mission statement? (4) - ANSWEREasy to remember; illustrates your
goals and purpose; guide to your organizations and employees critical decision
making; identifies your company to customers
Human Resources model of management - ANSWERFocuses on a sense of
accomplishment; Facilitates max involvement to produce max contribution and
productivity
Who will have a more extensive list of job description and qualifications- PT or PT
aide? - ANSWERPT aide- needs to be more specific; A PT is expected to have the
license and critical decision making skills to know their own job duties within their
scope of practice
Appraisal - ANSWERThe process of comparing an employees performance to the
standards
Do you have to advertise open positions? - ANSWERNot in private practice, you can
do whatever you want; in a hospital- have to advertise internally first, then externally
Benefits of Advertising open positions- - ANSWERAvoid unintentional discrimination
Salary and benefits- - ANSWERCan balance salary vs benefits, as long as the total
cost is the same and equitable throughout the department
Benefits should include- - ANSWERInsurance; PTO, Education (professional
development); Professional Memberships; 401K (match vs not match); Flexible
Payment Plans (pre-tax)
PTO- - ANSWERCombined sick, vacation, personal and holiday time
Hill-Burton Act- - ANSWERProvided funds for nursing homes, rehabs and hospitals,
due to the increasing need for PT services (in 1946)
Catherine Worthingham - ANSWERIn 1964, went to the APTA and said that there
were not enough PT's to perform all essential PT services
, Congress enacted laws to create medicare and medicaid in- - ANSWER1965- this
also increased the need for PT services
APTA task force submitted a proposal for the guidelines of a PTA- - ANSWER1967
When were the first PTA programs established? - ANSWER1967
Nancy Watts- - ANSWEROutlined the role of the PTA in 1971- supervision, what
their role was, etc..
Flexible payment plan- - ANSWERUse money from your income pre-tax for things
like medical expenses or child care, it's like you're saving 1/3 on it
Things you can't ask in an interview- - ANSWERDo you plan to have children? What
religion do you practice?
Warning process - ANSWERDocument everything; verbal warnings don't count for
anything
Is it acceptable to consider someone's disability when filling a position? -
ANSWERYes, if it makes them incapable of fulfilling the ESSENTIAL FUNCTIONS
of the job
If you know an applicant has a drug/alcohol problem, can you refuse to hire them
based on that? - ANSWERYes, if it's current; you can't refuse to hire someone just
bc you know they have a drug/alcohol problem in the past (it has to be current)
Am I legally required to offer paid vacation and sick leave? - ANSWERNot paid
vacations (but no one will take the job, and it will improve morale); you do have to
provide sick time legally
Are you allowed to ask if someone's an illegal alien when interviewing? -
ANSWERNo, but you can figure it out based on documents you require
Can you refuse to hire someone just bc you don't like them? - ANSWERYes, if you
think they won't be a good fit for the team/clinic
Do I have to pay my employees for travel time? - ANSWERIf during the work day
they have to go do things, you have to pay for their travel time and expenses; you
also have to pay for travel time if you call someone in after hours
What is discrimination? - ANSWERBased on race, gender, height, pregnancy,
religion, disability, age > 40
What is harassment? - ANSWERA type of discrimination; hostile or intimidating
Can someone be filed for turning in violations? - ANSWERNo
