TEST BANK ll
Operations Management Creating Value
ll ll ll
ll Along the Supply Chain, 11th Edition
ll ll ll ll ll
ll (Russell)Verified Chapters 1 - 17, Complete
ll ll ll ll ll
Operations llManagement llCreating llValue llAlong llthe llSupply llChain
,TABLE OF CONTENTSLL LL
1 llIntroduction llto llOperations lland llSupply llChain llManagement ll
2 llQuality llManagement ll
3 llStatistical llProcess llControl ll
S3 llOperational llDecision-Making llTools: llAcceptance llSampling
4 llProduct llDesign ll
5 llService llDesign ll
6 llProcesses lland llTechnology ll
7 llCapacity lland llFacilities llDesign
S7 llOperational llDecision-Making llTools: llFacility llLocation llModels ll
8 llHuman llResources ll
S8 llOperational llDecision-Making llTools: llWork llMeasurement ll
9 llProject llManagement
10 llSupply llChain llManagement llStrategy lland llDesign ll
11 llGlobal llSupply llChain llProcurement lland llDistribution ll
S11 llOperational llDecision-Making llTools: llTransportation lland llTransshipment llModels ll
12 llForecasting ll
13 llInventory llManagement ll
S13 llOperational llDecision-Making llTools: llSimulation ll
14 llSales lland llOperations llPlanning ll
S14 llOperational llDecision-Making llTools: llLinear llProgramming ll
15 llResource llPlanning llSystems ll
16 llLean llProduction llSystems ll
17 llScheduling ll
Operations llManagement llCreating llValue llAlong llthe llSupply llChain
, Operations Management Creating Value Along the Supply Chain 11th Edition
ll ll ll ll ll ll ll ll ll
Roberta S. Russell, Bernard W. Taylor
l ll ll ll ll ll
Concept Check Questions for Learning Objectives
ll ll ll ll ll
Chapter ll1 ll– llIntroduction llto llOperations lland llSupply llChain llManagement
The llOperations llFunction
1. The lloperations llfunction llinteracts llwith
a. Marketing
b. Suppliers
c. Human llresources
d. Finance
e. All llof llthe llabove
Difficulty: llEasy
Answer: lld
l
2. Operations llis lloften lldescribed llas
a. the llcreative llcore llof llan llorganization
b. a lltransformation llprocess
c. the llsource llof llfirm llprofitability
d. all llof llthe llabove
Difficulty: llEasy
lAnswer: llb
The llEvolution llof llOperations lland llSupply llChain llManagement
1. ll helped llto llenable llthe llIndustrial llRevolution.
a. Linear llprogramming
b. Quality llcircles
c. Interchangeable llparts
d. The llInternet
Difficulty:
llEasylAnswer:
llc
2. The llPrinciples llof llScientific llManagement llwere llproposed llby
a. Adam llSmith
b. Henry llFord
c. Frederick llTaylor
Operations llManagement llCreating llValue llAlong llthe llSupply llChain
, d. Elton llMayo
Difficulty: llEasy
Answer: llc
l
3. Supply llchain llmanagement llemerged llas
a. companies llstarted llto lloutsource llproduction
b. the llnumber llof llsuppliers llfor lleach llcompany llgrew
c. globalization llexpanded llthe llreach llof llsuppliers lland llcustomers
d. all llof llthe llabove
Difficulty: llEasy
Answer: lld
l
4. The llquality llrevolution llwas llbrought llto llus llby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty: llEasy
lAnswer: llb
Globalization
1. Globalization llhas llgrown llrapidly lldue llto
a. World lltrade llagreements
b. The llInternet
c. Outsourcing
d. All llof llthe llabove
Difficulty: llEasy
Answer: lld
l
2. Which llof llthe llfollowing llcountries llhas llthe llhighest llhourly llwage llrate?
a. Norway
b. U.S.
c. Germany
d. South llKorea
Difficulty:
llModeratelAnswer:
lla
3. Companies llgo llglobal llto
Operations llManagement llCreating llValue llAlong llthe llSupply llChain
Operations Management Creating Value
ll ll ll
ll Along the Supply Chain, 11th Edition
ll ll ll ll ll
ll (Russell)Verified Chapters 1 - 17, Complete
ll ll ll ll ll
Operations llManagement llCreating llValue llAlong llthe llSupply llChain
,TABLE OF CONTENTSLL LL
1 llIntroduction llto llOperations lland llSupply llChain llManagement ll
2 llQuality llManagement ll
3 llStatistical llProcess llControl ll
S3 llOperational llDecision-Making llTools: llAcceptance llSampling
4 llProduct llDesign ll
5 llService llDesign ll
6 llProcesses lland llTechnology ll
7 llCapacity lland llFacilities llDesign
S7 llOperational llDecision-Making llTools: llFacility llLocation llModels ll
8 llHuman llResources ll
S8 llOperational llDecision-Making llTools: llWork llMeasurement ll
9 llProject llManagement
10 llSupply llChain llManagement llStrategy lland llDesign ll
11 llGlobal llSupply llChain llProcurement lland llDistribution ll
S11 llOperational llDecision-Making llTools: llTransportation lland llTransshipment llModels ll
12 llForecasting ll
13 llInventory llManagement ll
S13 llOperational llDecision-Making llTools: llSimulation ll
14 llSales lland llOperations llPlanning ll
S14 llOperational llDecision-Making llTools: llLinear llProgramming ll
15 llResource llPlanning llSystems ll
16 llLean llProduction llSystems ll
17 llScheduling ll
Operations llManagement llCreating llValue llAlong llthe llSupply llChain
, Operations Management Creating Value Along the Supply Chain 11th Edition
ll ll ll ll ll ll ll ll ll
Roberta S. Russell, Bernard W. Taylor
l ll ll ll ll ll
Concept Check Questions for Learning Objectives
ll ll ll ll ll
Chapter ll1 ll– llIntroduction llto llOperations lland llSupply llChain llManagement
The llOperations llFunction
1. The lloperations llfunction llinteracts llwith
a. Marketing
b. Suppliers
c. Human llresources
d. Finance
e. All llof llthe llabove
Difficulty: llEasy
Answer: lld
l
2. Operations llis lloften lldescribed llas
a. the llcreative llcore llof llan llorganization
b. a lltransformation llprocess
c. the llsource llof llfirm llprofitability
d. all llof llthe llabove
Difficulty: llEasy
lAnswer: llb
The llEvolution llof llOperations lland llSupply llChain llManagement
1. ll helped llto llenable llthe llIndustrial llRevolution.
a. Linear llprogramming
b. Quality llcircles
c. Interchangeable llparts
d. The llInternet
Difficulty:
llEasylAnswer:
llc
2. The llPrinciples llof llScientific llManagement llwere llproposed llby
a. Adam llSmith
b. Henry llFord
c. Frederick llTaylor
Operations llManagement llCreating llValue llAlong llthe llSupply llChain
, d. Elton llMayo
Difficulty: llEasy
Answer: llc
l
3. Supply llchain llmanagement llemerged llas
a. companies llstarted llto lloutsource llproduction
b. the llnumber llof llsuppliers llfor lleach llcompany llgrew
c. globalization llexpanded llthe llreach llof llsuppliers lland llcustomers
d. all llof llthe llabove
Difficulty: llEasy
Answer: lld
l
4. The llquality llrevolution llwas llbrought llto llus llby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty: llEasy
lAnswer: llb
Globalization
1. Globalization llhas llgrown llrapidly lldue llto
a. World lltrade llagreements
b. The llInternet
c. Outsourcing
d. All llof llthe llabove
Difficulty: llEasy
Answer: lld
l
2. Which llof llthe llfollowing llcountries llhas llthe llhighest llhourly llwage llrate?
a. Norway
b. U.S.
c. Germany
d. South llKorea
Difficulty:
llModeratelAnswer:
lla
3. Companies llgo llglobal llto
Operations llManagement llCreating llValue llAlong llthe llSupply llChain
