Therapeutic Communication Test Questions with Correct Answers Latest Update 2025
Alternative, complementary, or integrative medicine are all similar in education, training, and licensure
requirements. - Answers False
Many clients turn to CAM because they believe their PCP is more interested in providing a "quick fix" for
an ailment than in spending time getting to the root of problems. - Answers True
Therapeutic touch in the use of treatment of illness is based on the premise that illness occurs when a
person's energy field is out of balance. - Answers True
Briefly explain how a health care professional might find themselves in a codependent relationship with
a client - Answers In a codependent relationship with a client, a health care professional might find
themselves as an understandable, patience and encourage person to a client.
Decodes - Receiver
Encodes - Sender
Verify perceptions - Feedback
Does not include unnecessary information - Conciseness
Content of the communication - Messages
Logical and in order - Cohesiveness
Group of gestures, facial expressions, postures - Clustering
Consistent with one another - Congruency. - Answers
Alternative health care is usually covered by most insurance plans. - Answers False
, Naturopathic doctors are currently licensed in all 50 states. - Answers False
What are some qualities of a health professional who genuinely enjoys helping people in a therapeutic
manner? - Answers Some qualities that health professional who genuinely enjoys helping people in a
therapeutic manner are to have clear communication, to accepted social behavior and political
correctness.
Name and define the four selves within us. - Answers The four selves are Ideal self, public self, real self,
and critic self.
What are genetic factors? - Answers The genetic factors height, body structure, and skin color.
What types of people serve as role models? - Answers National leaders, patients, teachers, spiritual
guides, and public figures are types of people serve as role models.
What percentage of communication accounts for what is actually being said? - Answers 7%
The goals of effective listening include all of the following EXCEPT - Answers hearing clients accurately
The primary sensory skill involved in verbal communication is - Answers Listening
1. In Western culture, 4 to 12 feet is considered public space whereas personal space is 1½ to 4 feet. -
Answers False
Finger tapping commonly indicates indifference. - Answers False
Effective team communication is - Answers built on trust
Personal space refers to - Answers The distance at which we are comfortable with others
In order to have positive self-acceptance, we must have - Answers congruency among our three selves;
(ideal, public, real self)
Becoming skilled in professional interactions requires - Answers caring about the client
One characteristic of empathy is that it - Answers identifies with the client and feels what he or she is
feeling
Which term is NOT one of the five Cs of communication? - Answers Competent
Therapeutic communication involves both professional and ___________ skills. - Answers Technical
A PCP might use social media to report laboratory results to a patient. - Answers False
A PCP might use social media to remind everyone to get a flu shot. - Answers True
Self-assessment helps us determine who we are as seen by ourselves and by others. - Answers Ture
Alternative, complementary, or integrative medicine are all similar in education, training, and licensure
requirements. - Answers False
Many clients turn to CAM because they believe their PCP is more interested in providing a "quick fix" for
an ailment than in spending time getting to the root of problems. - Answers True
Therapeutic touch in the use of treatment of illness is based on the premise that illness occurs when a
person's energy field is out of balance. - Answers True
Briefly explain how a health care professional might find themselves in a codependent relationship with
a client - Answers In a codependent relationship with a client, a health care professional might find
themselves as an understandable, patience and encourage person to a client.
Decodes - Receiver
Encodes - Sender
Verify perceptions - Feedback
Does not include unnecessary information - Conciseness
Content of the communication - Messages
Logical and in order - Cohesiveness
Group of gestures, facial expressions, postures - Clustering
Consistent with one another - Congruency. - Answers
Alternative health care is usually covered by most insurance plans. - Answers False
, Naturopathic doctors are currently licensed in all 50 states. - Answers False
What are some qualities of a health professional who genuinely enjoys helping people in a therapeutic
manner? - Answers Some qualities that health professional who genuinely enjoys helping people in a
therapeutic manner are to have clear communication, to accepted social behavior and political
correctness.
Name and define the four selves within us. - Answers The four selves are Ideal self, public self, real self,
and critic self.
What are genetic factors? - Answers The genetic factors height, body structure, and skin color.
What types of people serve as role models? - Answers National leaders, patients, teachers, spiritual
guides, and public figures are types of people serve as role models.
What percentage of communication accounts for what is actually being said? - Answers 7%
The goals of effective listening include all of the following EXCEPT - Answers hearing clients accurately
The primary sensory skill involved in verbal communication is - Answers Listening
1. In Western culture, 4 to 12 feet is considered public space whereas personal space is 1½ to 4 feet. -
Answers False
Finger tapping commonly indicates indifference. - Answers False
Effective team communication is - Answers built on trust
Personal space refers to - Answers The distance at which we are comfortable with others
In order to have positive self-acceptance, we must have - Answers congruency among our three selves;
(ideal, public, real self)
Becoming skilled in professional interactions requires - Answers caring about the client
One characteristic of empathy is that it - Answers identifies with the client and feels what he or she is
feeling
Which term is NOT one of the five Cs of communication? - Answers Competent
Therapeutic communication involves both professional and ___________ skills. - Answers Technical
A PCP might use social media to report laboratory results to a patient. - Answers False
A PCP might use social media to remind everyone to get a flu shot. - Answers True
Self-assessment helps us determine who we are as seen by ourselves and by others. - Answers Ture
