LOOK: Looking Out, Looking In (5th Canadian Edition) | Comprehensive Test Bank | Ace Your Exams!

TEST BANK
LOOK, LOOKING OUT, LOOKING IN
5TH EDITION
CHAPTER NO. 01: A FIRST LOOK AT INTERPERSONAL COMMUNICATION
TRUE / FALSE
1. Jolene appears to be upset and Justin wonders if she is upset due to the difficult work project
she is managing. He also speculates that she might be upset because she didn’t sleep well last
night or maybe she’s just having a bad day. Justin is demonstrating cognitive realism.
a. True
b. False

ANS: False

2. Communication is so important that its quantity and quality can affect physical health.
a. True
b. False

ANS: True

3. Almost all verbal messages have a content dimension as well as a relational dimension.
a. True
b. False

ANS: True

4. Relational dimensions of messages make statements about how the parties feel toward one
another.
a. True
b. False

ANS: True

5. Within a society, co-cultures have different communication practices.
a. True
b. False

ANS: True

6. The absence of communication can affect physical health in extremely negative ways.
a. True
b. False

,ANS: True

7. Relational dimensions of messages make statements about how the parties feel toward one
another.
a. True
b. False

ANS: True

8. Metacommunication is made up of messages that people exchange, verbally or nonverbally,
about their relationship. It is communication about communication.
a. True
b. False

ANS: True

9. Your text states that qualitative interpersonal relationships are characterized by unique rules
and roles and that every relationship is different.
a. True
b. False

ANS: True

10. According to Maslow’s hierarchy of needs, safety needs are the most basic of human needs.
a. True
b. False
ANS: False

11. The transactional model of communication suggests that communicators send and receive
messages simultaneously.
a. True
b. False

ANS: True

12. Your text affirms that if you communicate skilfully enough, you should be able to solve
every problem you encounter.
a. True
b. False

ANS: False

13. Socially isolated people compensate effectively for their lack of communication so that their
longevity rates are about the same as those of people with strong social ties.
a. True
b. False

,ANS: False

14. Open-mindedness in intercultural communication means adopting the beliefs of the culture
you are visiting.
a. True
b. False

ANS: False

15. Cognitive complexity is the ability to construct a variety of frameworks for viewing an issue.
a. True
b. False

ANS: True

16. Feeling sorry for someone is empathy.
a. True
b. False

ANS: False

17. People high in willingness to communicate with people from other cultures report a greater
number of “intercultural” friends than those who are less willing to reach out.
a. True
b. False

ANS: True

18. The major difference between impersonal communication and interpersonal communication
is the number of people involved.
a. True
b. False

ANS: False

19. It is impossible to repeat the same communication event.
a. True
b. False

ANS: True

20. Poor communicators have limited ways to respond in difficult situations.
a. True
b. False
ANS: True

, 21. The transactional model represents communication as static—more like a gallery of still
photographs than a motion picture film.
a. True
b. False

ANS: False

22. Shandra and her mother spent the day shopping and did not take time to eat. The argument
that they had upon arriving home was intensified due to the physiological noise in their
communication.
a. True
b. False

ANS: True

23. Lack of eye contact is a sign of respect in some Indigenous cultures.
a. True
b. False

ANS: True

24. We learn who we are through communicating.
a. True
b. False

ANS: True

25. All two-person interactions qualify as interpersonal communication when a qualitative
definition of interpersonal communication is used.
a. True
b. False

ANS: False

26. Whenever we discuss our mutual relationship with the other person, we are meta-
communicating.
a. True
b. False

ANS: True

27. Intercultural communication applies to both verbal and nonverbal communication symbols.
a. True
b. False

ANS: True