ANSWERS WITH RATIONALES
Roles of an Instructor - (ANSWER)Administrator, Counselor/Adviser, Disciplinarian/Coach, evaluator,
Facilitator, Mentor, Presenter, Representative/Ambassador, Role Model, Supervisor
What are the different types of feed back? - (ANSWER)Positive, Contructive, and Corrective Feedback
How do you deal with a difficult student? - (ANSWER)LEAST- Leave alone, Eye contact, Action steps,
Stops the class, Terminate.
How to deliver discipline in the classroom? - (ANSWER)A Reminder, A verbal reprimand, counseling
session, removal of privileges, written warning, suspension , and removal.
Qualities of a good instructor - (ANSWER)Well Prepared, Enthusiastic, Cares, Positive feedback, Talks
with students not to or above them.
Good Behavior begins with? - (ANSWER)Strict (fair) rules and regulations
Illegal activity or threaten others require? - (ANSWER)Immediate removal.
Define- andragogy - (ANSWER)process of learning focused on adults, how to teach them, the strutre of
the learning experience, etc.
Characteristics of an adult learner - (ANSWER)Self Directed learners- learn to achieve goal
body language? - (ANSWER)unspoke messege and body language is 65% of communictation
Discribe how to conduct a facilitated class. - (ANSWER)Ensure that student groups are staying on track.
Keep on topic,
,Four teaching modes - (ANSWER)Expository, Inquiry, Demonstration, and Activity
Expository? - (ANSWER)Lecture, videos, explanation,
Inquary? - (ANSWER)Asking questions, discusion
Demonstration? - (ANSWER)Experiments, Exhibits, games
Activity Mode? - (ANSWER)Role playing, Projects
10% - (ANSWER)READ
20% - (ANSWER)HEAR
30% - (ANSWER)See
40% - (ANSWER)See and HEAR
70% - (ANSWER)SAY
90% - (ANSWER)SAY and DO
Millenium, Gen Yer - (ANSWER)0-20, independence, global concern,health conscious,
cyberliterate.Continuous learning is a way of life
Gen Xer - (ANSWER)20-40, techno savvy, diverse,independent, skeptical, entrepreneurial. The more
they learn, the more they stay.
Baby Boomer - (ANSWER)40-50, idealistic, competitive, question athority, "ME" generation. Train'em
too much and they leave.
,Traditionalists - (ANSWER)60-70,patriotic, loyal,fiscally conservative, faith. I learned it the hard way:
you can, too.
Learning should? - (ANSWER)Creat a lasting change in behavior, Result from practice or experience
Edward Thorndike (S-R) - (ANSWER)learning is the result of the individual forming an association
between Stimuli and Responses.
Thondikes three primary laws - (ANSWER)Law of effect, Law of readiness, Law of exercise
What type of setup of a training facility is the first impression that participants will have as they begin
their session? - (ANSWER)Physical setup
When greeting participants, how many minutes prior to the start of the program? - (ANSWER)15
minutes
What is one of the first steps in gaining leadership of the group? - (ANSWER)Group norms
It is important to let students know what before starting their training? - (ANSWER)Course outline, the
schedule, where the bathroom is and what's expected in the activities
A potential solution to a participant who monopolizes discussions would be to do what? -
(ANSWER)Small groups, summarizing the student viewpoint, ask others for their input and ask student
to wait until the break to ask questions
What
What is one way to minimize private conversations? - (ANSWER)Ask the talking student a question
One way of managing a disagreeable student is to summarize their viewpoint and? - (ANSWER)Ask
others for their viewpoints and opinions
, If the problem behavior is repetitive or affects the entire training program, then an instructor should
what? - (ANSWER)Intervene
To effectively gain leadership of the training group, its important to keep in mind what two keys to
establishing an d maintaining control? - (ANSWER)Prevention and Intervention
When should you aim your immediate concerns of the listeners? - (ANSWER)Your initial remarks
Research shows what percentage of what you say impacts your presentation? - (ANSWER)7%
What percentage of your presentation stems from how you present yourself vocally, facially and
postural? - (ANSWER)93%
One way to handle a question that you don't know the answer to is? - (ANSWER)Present the question
to the group to find the answer
How long does it take during your training, for participants to decide how they perceive you and what
role they expect to play during class? - (ANSWER)30 minutes
One way to lose a grip on your leadership (control of the group) is to lose control of what? -
(ANSWER)Time
An effective way to reach a participant who is hostile or withdrawn is to? - (ANSWER)Connect on a
personal level
Setting positive group norms through what can go a long way toward preventing negative situations
from arising within your training program? - (ANSWER)Opening exercise
What is the key to handling problem behavior? - (ANSWER)Not to take it personally
What is the 6-6 rule? - (ANSWER)No more than 6 lines per slide and 6 words per line