EMPLOYEE TRAINING AND
DEVELOPMENT STUDY GUIDE EXAM
#2 QUESTIONS WITH COMPLETE
SOLUTIONS
_____ best prepares team members to step in and take the place of a member who
may temporarily leave the team. - Answer-Cross training
Which of the following statements is true of business games? - Answer-Several
alternative courses of action are available to trainees.
According to the 70-20-10 model, the majority of learning should be guided by the
employee as opposed to the organization. - Answer-True
In a role play, trainees practice their technical skills. - Answer-False
Behavior modeling is more appropriate for teaching factual information than
interpersonal skills. - Answer-False
_____ is based on the principles of social learning theory. - Answer-Behavior
modeling
_____ involves training teams how to share information and make decisions. -
Answer-Coordination training
According to the 70-20-10 model, approximately 20 percent of learning occurs
through formal classroom experiences. - Answer-False
_____ is an example of a context-based learning method that is guided by
companies. - Answer-A simulation
The first and the most important step in choosing a training method is to identify the
_____. - Answer-type of learning outcome
With respect to maximizing the benefits of learner control, programs should allow
trainees to control the amount of feedback they receive. - Answer-False
No single training method is inherently superior to other methods. - Answer-True
Which of the following is a disadvantage of distance learning? - Answer-Weather
conditions and satellite glitches
Online learning that merely repurposes an effective live training program will usually
result in effective training. - Answer-False
, Which of the following is a disadvantage of training through virtual worlds? - Answer-
It is inappropriate for learners totally new to the work world, as it may confuse and
overwhelm them.
The use of social media as a learning tool will be ineffective in a company that
_____. - Answer-requires centralized decision making
_____ allow synchronous communication in training. - Answer-Live online courses
Online training is best provided _____. - Answer-with one- to two-hour training
modules rather than a full-day training session
In online training, an instructor can provide detailed feedback. - Answer-True
Which of the following statements is true of lesson plans? - Answer-They ensure that
both the trainee and the trainer are aware of the course and program objectives.
Effective knowledge sharing is most likely when employees _____. - Answer-have
easy access to information within the context of their jobs
Traditionalists prefer active learning environments and innovative training
techniques. - Answer-False
Traditional classroom-type seating makes it difficult for trainees to work in teams. -
Answer-True
Curricula differ from courses in that curricula _____. - Answer-include broader
learning objectives
Typically, _____ are used to assess cognitive outcomes. - Answer-pencil-and-paper
tests
Improved self-efficacy beliefs relate to an affective learning outcome. - Answer-True
Which of the following statements best differentiates formative evaluation from
summative evaluation? - Answer-Formative evaluation focuses on how to make a
training program better, whereas summative evaluation helps to determine the extent
to which trainees have changed after training.
In the context of big data, _____ refers to the huge amount of data that is being
generated and the speed with which it must be evaluated, captured, and made
useful. - Answer-Velocity
Once the costs and benefits of the training program are determined, ROI is
calculated by dividing costs by benefits. - Answer-False
Among all training outcomes, cognitive outcomes are most frequently assessed. -
Answer-False
DEVELOPMENT STUDY GUIDE EXAM
#2 QUESTIONS WITH COMPLETE
SOLUTIONS
_____ best prepares team members to step in and take the place of a member who
may temporarily leave the team. - Answer-Cross training
Which of the following statements is true of business games? - Answer-Several
alternative courses of action are available to trainees.
According to the 70-20-10 model, the majority of learning should be guided by the
employee as opposed to the organization. - Answer-True
In a role play, trainees practice their technical skills. - Answer-False
Behavior modeling is more appropriate for teaching factual information than
interpersonal skills. - Answer-False
_____ is based on the principles of social learning theory. - Answer-Behavior
modeling
_____ involves training teams how to share information and make decisions. -
Answer-Coordination training
According to the 70-20-10 model, approximately 20 percent of learning occurs
through formal classroom experiences. - Answer-False
_____ is an example of a context-based learning method that is guided by
companies. - Answer-A simulation
The first and the most important step in choosing a training method is to identify the
_____. - Answer-type of learning outcome
With respect to maximizing the benefits of learner control, programs should allow
trainees to control the amount of feedback they receive. - Answer-False
No single training method is inherently superior to other methods. - Answer-True
Which of the following is a disadvantage of distance learning? - Answer-Weather
conditions and satellite glitches
Online learning that merely repurposes an effective live training program will usually
result in effective training. - Answer-False
, Which of the following is a disadvantage of training through virtual worlds? - Answer-
It is inappropriate for learners totally new to the work world, as it may confuse and
overwhelm them.
The use of social media as a learning tool will be ineffective in a company that
_____. - Answer-requires centralized decision making
_____ allow synchronous communication in training. - Answer-Live online courses
Online training is best provided _____. - Answer-with one- to two-hour training
modules rather than a full-day training session
In online training, an instructor can provide detailed feedback. - Answer-True
Which of the following statements is true of lesson plans? - Answer-They ensure that
both the trainee and the trainer are aware of the course and program objectives.
Effective knowledge sharing is most likely when employees _____. - Answer-have
easy access to information within the context of their jobs
Traditionalists prefer active learning environments and innovative training
techniques. - Answer-False
Traditional classroom-type seating makes it difficult for trainees to work in teams. -
Answer-True
Curricula differ from courses in that curricula _____. - Answer-include broader
learning objectives
Typically, _____ are used to assess cognitive outcomes. - Answer-pencil-and-paper
tests
Improved self-efficacy beliefs relate to an affective learning outcome. - Answer-True
Which of the following statements best differentiates formative evaluation from
summative evaluation? - Answer-Formative evaluation focuses on how to make a
training program better, whereas summative evaluation helps to determine the extent
to which trainees have changed after training.
In the context of big data, _____ refers to the huge amount of data that is being
generated and the speed with which it must be evaluated, captured, and made
useful. - Answer-Velocity
Once the costs and benefits of the training program are determined, ROI is
calculated by dividing costs by benefits. - Answer-False
Among all training outcomes, cognitive outcomes are most frequently assessed. -
Answer-False
