SOLUTION MANUAL for Systems Analysis and Design
10th Edition by Kendall Kenneth and Kendall Julie,
All Chapters 1 - 16
,TABLE OF CONTENTS R R
I. Systems Analysis Fundamentals
R R R
1. Systems, Roles, and Development Methodologies
R R R R
2. Understanding and Modeling Organization Systems
R R R R
3. Project Management
R
II. Information Requirements Analysis
R R R
4. Information Gathering: Interactive Methods
R R R
5. Information Gathering: Unobtrusive Methods
R R R
6. Agile Modeling, Prototyping, and Scrum
R R R R
III. The Analysis Process
R R R
7. Using Data Flow Diagrams
R R R
8. Analyzing Systems Using Data Dictionaries
R R R R
9. Process Specifications and Structured Decisions
R R R R
10. Object-Oriented Systems Analysis and Design Using UML
R R R R R R
IV. The Essentials of Design
R R R R
11. Designing Effective Output
R R
12. Designing Effective Input
R R
13. Designing Databases R
14. Human-Computer Interaction and UX Design R R R R
V. Quality Assurance and Implementation
R R R R
15. Designing Accurate Data Entry Procedures
R R R R
16. Quality Assurance and Implementation
R R R
,Chapter 2 R
Understanding and Modeling Organizational Systems
R R R R
Key Points and Objectives
R R R
1. OrganizationsRareRcomplexRsystemsRcomposedRofRinterrelatedRandRinterdependentRsubsystems.
2. SystemRandRsubsystemRboundariesRandRenvironmentsRhaveRanRimpactRonRinformationRsystemRanalysisRandRdesign.
3. SystemsRareRdescribedRasReitherRopen,RwithRfreeRflowingRinformation,RorRclosedRwithRrestrictedRaccessRtoRinformati
on.
4. ARvirtualRorganizationRisRoneRthatRhasRpartsRofRtheRorganizationRinRdifferentRphysicalRlocations.RTheyRuseRcomputerR
networksRandRcommunicationsRtechnologyRtoRworkRonRprojects.RAdvantagesRofRaRvirtualRorganizationRare:
A. ReducedRcostsRofRphysicalRfacilities
B. MoreRrapidRresponseRtoRcustomerRneeds
C. FlexibilityRforRemployeesRtoRcareRforRchildrenRorRagingRparents
5. EnterpriseRsystemsRorREnterpriseRResourceRPlanningR(ERP)RdescribesRanRintegratedRorganizationalRinformationRsys
tem.RTheRsoftwareRhelpsRtheRflowRofRinformationRbetweenRtheRfunctionalRareasRwithinRtheRorganization.
6. ERPRcanRaffectReveryRaspectRofRtheRorganization,RsuchRas:
A. DesignRofRemployees’Rwork
B. SkillsRrequiredRforRjobRcompetency
C. StrategicRpositioningRofRtheRcompany
7. ManyRissuesRmustRbeRovercomeRforRtheRERPRinstallationRisRtoRbeRdeclaredRaRsuccess:
A. UserRacceptance
B. IntegrationRwithRlegacyRsystemsRandRtheRsupplyRchain
C. UpgradingRfunctionalityR(andRcomplexity)RofRERPRmodules
D. ReorganizingRworkRlifeRofRusersRandRdecisionRmakers
E. ExpandedRreachRacrossRseveralRorganizations
F. StrategicRrepositioningRofRtheRcompany
8. ARcontext-
levelRdataRflowRdiagramRisRanRimportantRtoolRforRshowingRdataRusedRandRinformationRproducedRbyRaRsystem.RItRprovidesRa
nRoverviewRofRtheRsettingRorRenvironmentRtheRsystemRexistsRwithin—
whichRentitiesRsupplyRandRreceiveRdata/information.
9. TheRcontext-
levelRdataRflowRdiagramRisRoneRwayRtoRshowRscope,RorRwhatRisRtoRbeRincludedRinRtheRsystem.RTheRprojectRhasRaRbudgetRt
hatRhelpsRtoRdefineRscope.
, 10. Entity-
relationshipRdiagramsRhelpRtheRanalystRunderstandRtheRorganizationalRsystemRandRtheRdataRstoredRbyRtheRorganization.
11. ThereRareRthreeRtypesRofRentities:
A. FundamentalRentity,RdescribingRaRperson,Rplace,RorRthing.
B. AssociativeRentityR(alsoRcalledRaRgerund,Rjunction,Rintersection,RorRconcatenatedRentity),RjoiningRtwoRentities.
RItRcanRonlyRexistRbetweenRtwoRentities.
C. AttributiveRentity,RtoRdescribeRattributesRandRrepeatingRgroups.
12. RelationshipsRareRshownRwithRaRzeroRorRcircleRrepresentingRnone,RaRverticalRlineRrepresentingRone,RorRcrow’sRfootRrep
resentingRmanyRandRcanRbe:
A. OneRtoRone
B. OneRtoRmany
C. ManyRtoRmany
13. ARuseRcaseRdiagramRreflectsRtheRviewRofRtheRsystemRfromRtheRperspectiveRofRaRuserRoutsideRofRtheRsystem.
14. ARuseRcaseRmodelRpartitionsRtheRwayRtheRsystemRworksRintoRbehaviors,Rservices,RandRresponsesRthatRareRsignifican
tRtoRtheRusersRofRtheRsystem.
15. ARuseRcaseRdiagramRhasRsymbolsRfor:
A. AnRactor,RtheRroleRofRaRuserRofRtheRsystem
B. TheRuseRcaseRrepresentingRaRsequenceRofRtransactionsRinRaRsystem
16. ThereRareRtwoRkindsRofRuseRcases:
A. Primary,RtheRstandardRflowRofReventsRwithinRaRsystemRthatRdescribeRaRstandardRsystemRbehavior
B. UseRcaseRscenariosRthatRdescribeRvariationsRofRtheRprimaryRuseRcase
17. ThereRareRfourRactiveRbehavioralRrelationships:
A. Communicates—usedR toR connectR anR actorR toR aR useR case.
B. Includes—
describesRtheRsituationR whereRaR useR caseR containsR aR behaviorR thatR isR commonRtoRmoreRthanRoneRuseRcase.
C. Extends—
describesR theR situationR whereR oneRuseR caseR possessesR theR behaviorR thatR allowsRtheRnewRuseRcaseRtoRhandleRaRv
ariationRorRexception.
D. Generalizes—impliesR thatR oneRthingR isR moreR typicalR thanRtheR otherR thing.
10th Edition by Kendall Kenneth and Kendall Julie,
All Chapters 1 - 16
,TABLE OF CONTENTS R R
I. Systems Analysis Fundamentals
R R R
1. Systems, Roles, and Development Methodologies
R R R R
2. Understanding and Modeling Organization Systems
R R R R
3. Project Management
R
II. Information Requirements Analysis
R R R
4. Information Gathering: Interactive Methods
R R R
5. Information Gathering: Unobtrusive Methods
R R R
6. Agile Modeling, Prototyping, and Scrum
R R R R
III. The Analysis Process
R R R
7. Using Data Flow Diagrams
R R R
8. Analyzing Systems Using Data Dictionaries
R R R R
9. Process Specifications and Structured Decisions
R R R R
10. Object-Oriented Systems Analysis and Design Using UML
R R R R R R
IV. The Essentials of Design
R R R R
11. Designing Effective Output
R R
12. Designing Effective Input
R R
13. Designing Databases R
14. Human-Computer Interaction and UX Design R R R R
V. Quality Assurance and Implementation
R R R R
15. Designing Accurate Data Entry Procedures
R R R R
16. Quality Assurance and Implementation
R R R
,Chapter 2 R
Understanding and Modeling Organizational Systems
R R R R
Key Points and Objectives
R R R
1. OrganizationsRareRcomplexRsystemsRcomposedRofRinterrelatedRandRinterdependentRsubsystems.
2. SystemRandRsubsystemRboundariesRandRenvironmentsRhaveRanRimpactRonRinformationRsystemRanalysisRandRdesign.
3. SystemsRareRdescribedRasReitherRopen,RwithRfreeRflowingRinformation,RorRclosedRwithRrestrictedRaccessRtoRinformati
on.
4. ARvirtualRorganizationRisRoneRthatRhasRpartsRofRtheRorganizationRinRdifferentRphysicalRlocations.RTheyRuseRcomputerR
networksRandRcommunicationsRtechnologyRtoRworkRonRprojects.RAdvantagesRofRaRvirtualRorganizationRare:
A. ReducedRcostsRofRphysicalRfacilities
B. MoreRrapidRresponseRtoRcustomerRneeds
C. FlexibilityRforRemployeesRtoRcareRforRchildrenRorRagingRparents
5. EnterpriseRsystemsRorREnterpriseRResourceRPlanningR(ERP)RdescribesRanRintegratedRorganizationalRinformationRsys
tem.RTheRsoftwareRhelpsRtheRflowRofRinformationRbetweenRtheRfunctionalRareasRwithinRtheRorganization.
6. ERPRcanRaffectReveryRaspectRofRtheRorganization,RsuchRas:
A. DesignRofRemployees’Rwork
B. SkillsRrequiredRforRjobRcompetency
C. StrategicRpositioningRofRtheRcompany
7. ManyRissuesRmustRbeRovercomeRforRtheRERPRinstallationRisRtoRbeRdeclaredRaRsuccess:
A. UserRacceptance
B. IntegrationRwithRlegacyRsystemsRandRtheRsupplyRchain
C. UpgradingRfunctionalityR(andRcomplexity)RofRERPRmodules
D. ReorganizingRworkRlifeRofRusersRandRdecisionRmakers
E. ExpandedRreachRacrossRseveralRorganizations
F. StrategicRrepositioningRofRtheRcompany
8. ARcontext-
levelRdataRflowRdiagramRisRanRimportantRtoolRforRshowingRdataRusedRandRinformationRproducedRbyRaRsystem.RItRprovidesRa
nRoverviewRofRtheRsettingRorRenvironmentRtheRsystemRexistsRwithin—
whichRentitiesRsupplyRandRreceiveRdata/information.
9. TheRcontext-
levelRdataRflowRdiagramRisRoneRwayRtoRshowRscope,RorRwhatRisRtoRbeRincludedRinRtheRsystem.RTheRprojectRhasRaRbudgetRt
hatRhelpsRtoRdefineRscope.
, 10. Entity-
relationshipRdiagramsRhelpRtheRanalystRunderstandRtheRorganizationalRsystemRandRtheRdataRstoredRbyRtheRorganization.
11. ThereRareRthreeRtypesRofRentities:
A. FundamentalRentity,RdescribingRaRperson,Rplace,RorRthing.
B. AssociativeRentityR(alsoRcalledRaRgerund,Rjunction,Rintersection,RorRconcatenatedRentity),RjoiningRtwoRentities.
RItRcanRonlyRexistRbetweenRtwoRentities.
C. AttributiveRentity,RtoRdescribeRattributesRandRrepeatingRgroups.
12. RelationshipsRareRshownRwithRaRzeroRorRcircleRrepresentingRnone,RaRverticalRlineRrepresentingRone,RorRcrow’sRfootRrep
resentingRmanyRandRcanRbe:
A. OneRtoRone
B. OneRtoRmany
C. ManyRtoRmany
13. ARuseRcaseRdiagramRreflectsRtheRviewRofRtheRsystemRfromRtheRperspectiveRofRaRuserRoutsideRofRtheRsystem.
14. ARuseRcaseRmodelRpartitionsRtheRwayRtheRsystemRworksRintoRbehaviors,Rservices,RandRresponsesRthatRareRsignifican
tRtoRtheRusersRofRtheRsystem.
15. ARuseRcaseRdiagramRhasRsymbolsRfor:
A. AnRactor,RtheRroleRofRaRuserRofRtheRsystem
B. TheRuseRcaseRrepresentingRaRsequenceRofRtransactionsRinRaRsystem
16. ThereRareRtwoRkindsRofRuseRcases:
A. Primary,RtheRstandardRflowRofReventsRwithinRaRsystemRthatRdescribeRaRstandardRsystemRbehavior
B. UseRcaseRscenariosRthatRdescribeRvariationsRofRtheRprimaryRuseRcase
17. ThereRareRfourRactiveRbehavioralRrelationships:
A. Communicates—usedR toR connectR anR actorR toR aR useR case.
B. Includes—
describesRtheRsituationR whereRaR useR caseR containsR aR behaviorR thatR isR commonRtoRmoreRthanRoneRuseRcase.
C. Extends—
describesR theR situationR whereR oneRuseR caseR possessesR theR behaviorR thatR allowsRtheRnewRuseRcaseRtoRhandleRaRv
ariationRorRexception.
D. Generalizes—impliesR thatR oneRthingR isR moreR typicalR thanRtheR otherR thing.
