C235 Training and
Development questions
and answers latest top
score.
Analyze how training and development is strategically important to an
organization - correct answer.1. creating value for customers through
training.
2. increasing shareholder returns by investing in training and development
3. creating a competitive advantage through human capital
What are the steps of the ADDIE model of training and development - correct
answer.Assessment
Design
Development
Implementati
on Evaluation
Age Discrimination in Employment Act - correct answer.Select to training
programs can't be based on age. 40 and over applicable.
Civil Rights Act - correct answer.Need to monitor for signs of adverse impact
for employees
Americans with Disabilities Act - correct answer.Reasonable accommodations
may be needed
Copyright Act - correct answer.Prohibits printing, duplication, distribution, or
vending copies of another's literary, artistic, other creative expressions
except under certain circumstances
,What 2are 2two 2traditional 2approaches 2to 2the 2development 2of 2competency
2models? 2- 2correct 2answer.Traditionally, 2trainers 2have 2focused 2on 2the
2development 2of 2skills 2and 2educators 2have 2focused 2on 2the 2transmission 2of
2knowledge
What 2are 2the 2limitations 2of 2each 2of 2these 2approaches? 2- 2correct
2answer.Competency 2models 2suggest 2that 2both 2of 2these 2approaches 2are 2too
2narrow 2in 2that 2effective 2behavior 2in 2any 2job 2requires 2a 2combination 2of
2skills, 2knowledge, 2and 2other 2characteristics
What 2are 2the 24 2Competency 2Stages 2- 2correct 2answer.1. 2Acquiring
2. Applying
3. Mastering
4. Influencing
What 2two 2actions 2are 2preformed 2to 2develop 2a 2competency 2model? 2- 2correct
2answer.1. 2Determining 2Traits 2of 2employees 2who 2hold 2that 2positions
2. 2Identify 2the 2organizations 2top-performing 2performers 2(in 2that 2role)
What 2are 2the 2competencies 2must 2a 2trainer 2possess? 2- 2correct 2answer.1.
2Training 2Expert
2. Subject 2matter 2expert
3. Consultant
4. Communications 2Expert
What 2main 2goal 2of 2conducting 2an 2organizational 2level 2needs 2assessment? 2-
2correct 2answer.Organizational 2goals, 2strategies, 2philosophies 2are 2most
2important 2to 2the 2job 2in 2question, 2the 2organizational 2support 2for 2training,
2and 2the 2resources 2available.
What 2is 2the 2main 2goal 2of 2conducting 2a 2task 2level 2needs 2assessment? 2-
2correct 2answer.Which 2tasks 2are 2important, 2frequent, 2and 2difficult 2as 2well 2as
2the 2KSAOs 2necessary 2to 2accomplish 2the 2task
What 2are 2the 2four 2principles 2for 2the 2design 2of 2training 2for 2adult 2learners 2-
2correct 2answer.1. 2Need 2to 2know 2'the 2why'
2. Need 2to 2be 2self-directed 2in 2their 2learning
3. Bring 2extensive 2work-related 2experiences 2into 2training
4. Enter 2the 2training 2with 2a 2problem-centered 2approach 2to 2learning 2and
2seek 2immediate 2application
Diverger 2- 2correct 2answer.1. 2Concrete 2Experience
2. 2Reflective 2Observation
Assimilator 2- 2correct 2answer.1. 2Reflective 2Observation
2. 2Abstract 2Conceptualization
Converger 2- 2correct 2answer.1. 2Abstract 2Conceptualization
, 2. 2Active 2Experimentation
Accommodator 2- 2correct 2answer.1. 2Active 2Experimentation
2. 2Concrete 2Experience
Describe 2the 2best 2practice 2in 2conducting 2a 2pilot 2program 2- 2correct
2answer.Controlled 2environment 2with 2a 2select 2audience 2that 2represents
2perhaps 2the 2most 2receptive 2possible 2segment 2of 2the 2overall 2target
2audience.
What 2is 2the 2best 2method 2to 2determine 2the 2effectiveness 2of 2a 2training
2program? 2- 2correct 2answer.Assign 2some 2trainees 2randomly 2to 2an
2experimental 2group 2and 2leave 2the 2rest 2in 2a 2control 2group 2that 2will 2receive
2no 2training
What 2are 2the 2common 2characteristics 2that 2good 2trainers 2will 2possess 2-
2correct 2answer.1. 2Training 2Expert 2(including 2knowledge 2of 2learning 2theories)
2. Knowledge 2of 2the 2content 2of 2the 2training
3. Consultant
4. Communications 2Expert
Tiered 2Lecture 2Hall 2- 2correct 2answer.participants 2expect 2a 2lecture; 2good 2for
2the 2delivering 2new 2information
Circular 2Tables 2- 2correct 2answer.highly 2interactive 2session 2wherein
2participants 2will 2be 2working 2with 2the 2others 2at 2their 2table
Traditionalist 2- 2correct 2answer.Stable, 2orderly 2learning 2environment;
2appreciated 2for 2their 2past 2experiences
Gen 2Xers 2- 2correct 2answer.Prefer 2a 2self-directed 2learning 2environment;
2respond 2well 2to 2training 2methods 2that 2allow 2them 2to 2work 2at 2their 2own
2pace, 2i.e. 2vidoes, 2internet 2based 2training, 2or 2CD-ROMs
Millennials 2- 2correct 2answer.Like 2to 2learn 2by 2working 2alone, 2prefer 2blended
2learning 2approaches 2with 2self-paced 2online 2learning 2for 2basic 2concepts 2and
2knowledge, 2followed 2by 2group 2activities 2and 2hands 2on 2practice 2working
2with 2others
What 2are 2the 2strategies 2to 2enhance 2transfer 2of 2training 2before 2the 2training
2session? 2- 2correct 2answer.1. 2Seek 2to 2increase 2pre-training 2motivation
2. Seek 2support 2of 2management
3. Prepare 2trainees
4. Use 2pre-work
5. Examine 2attitudes
6. Foster 2Motivation
7. Make 2the 2training 2environment 2as 2similar 2to 2the 2work 2environment
Development questions
and answers latest top
score.
Analyze how training and development is strategically important to an
organization - correct answer.1. creating value for customers through
training.
2. increasing shareholder returns by investing in training and development
3. creating a competitive advantage through human capital
What are the steps of the ADDIE model of training and development - correct
answer.Assessment
Design
Development
Implementati
on Evaluation
Age Discrimination in Employment Act - correct answer.Select to training
programs can't be based on age. 40 and over applicable.
Civil Rights Act - correct answer.Need to monitor for signs of adverse impact
for employees
Americans with Disabilities Act - correct answer.Reasonable accommodations
may be needed
Copyright Act - correct answer.Prohibits printing, duplication, distribution, or
vending copies of another's literary, artistic, other creative expressions
except under certain circumstances
,What 2are 2two 2traditional 2approaches 2to 2the 2development 2of 2competency
2models? 2- 2correct 2answer.Traditionally, 2trainers 2have 2focused 2on 2the
2development 2of 2skills 2and 2educators 2have 2focused 2on 2the 2transmission 2of
2knowledge
What 2are 2the 2limitations 2of 2each 2of 2these 2approaches? 2- 2correct
2answer.Competency 2models 2suggest 2that 2both 2of 2these 2approaches 2are 2too
2narrow 2in 2that 2effective 2behavior 2in 2any 2job 2requires 2a 2combination 2of
2skills, 2knowledge, 2and 2other 2characteristics
What 2are 2the 24 2Competency 2Stages 2- 2correct 2answer.1. 2Acquiring
2. Applying
3. Mastering
4. Influencing
What 2two 2actions 2are 2preformed 2to 2develop 2a 2competency 2model? 2- 2correct
2answer.1. 2Determining 2Traits 2of 2employees 2who 2hold 2that 2positions
2. 2Identify 2the 2organizations 2top-performing 2performers 2(in 2that 2role)
What 2are 2the 2competencies 2must 2a 2trainer 2possess? 2- 2correct 2answer.1.
2Training 2Expert
2. Subject 2matter 2expert
3. Consultant
4. Communications 2Expert
What 2main 2goal 2of 2conducting 2an 2organizational 2level 2needs 2assessment? 2-
2correct 2answer.Organizational 2goals, 2strategies, 2philosophies 2are 2most
2important 2to 2the 2job 2in 2question, 2the 2organizational 2support 2for 2training,
2and 2the 2resources 2available.
What 2is 2the 2main 2goal 2of 2conducting 2a 2task 2level 2needs 2assessment? 2-
2correct 2answer.Which 2tasks 2are 2important, 2frequent, 2and 2difficult 2as 2well 2as
2the 2KSAOs 2necessary 2to 2accomplish 2the 2task
What 2are 2the 2four 2principles 2for 2the 2design 2of 2training 2for 2adult 2learners 2-
2correct 2answer.1. 2Need 2to 2know 2'the 2why'
2. Need 2to 2be 2self-directed 2in 2their 2learning
3. Bring 2extensive 2work-related 2experiences 2into 2training
4. Enter 2the 2training 2with 2a 2problem-centered 2approach 2to 2learning 2and
2seek 2immediate 2application
Diverger 2- 2correct 2answer.1. 2Concrete 2Experience
2. 2Reflective 2Observation
Assimilator 2- 2correct 2answer.1. 2Reflective 2Observation
2. 2Abstract 2Conceptualization
Converger 2- 2correct 2answer.1. 2Abstract 2Conceptualization
, 2. 2Active 2Experimentation
Accommodator 2- 2correct 2answer.1. 2Active 2Experimentation
2. 2Concrete 2Experience
Describe 2the 2best 2practice 2in 2conducting 2a 2pilot 2program 2- 2correct
2answer.Controlled 2environment 2with 2a 2select 2audience 2that 2represents
2perhaps 2the 2most 2receptive 2possible 2segment 2of 2the 2overall 2target
2audience.
What 2is 2the 2best 2method 2to 2determine 2the 2effectiveness 2of 2a 2training
2program? 2- 2correct 2answer.Assign 2some 2trainees 2randomly 2to 2an
2experimental 2group 2and 2leave 2the 2rest 2in 2a 2control 2group 2that 2will 2receive
2no 2training
What 2are 2the 2common 2characteristics 2that 2good 2trainers 2will 2possess 2-
2correct 2answer.1. 2Training 2Expert 2(including 2knowledge 2of 2learning 2theories)
2. Knowledge 2of 2the 2content 2of 2the 2training
3. Consultant
4. Communications 2Expert
Tiered 2Lecture 2Hall 2- 2correct 2answer.participants 2expect 2a 2lecture; 2good 2for
2the 2delivering 2new 2information
Circular 2Tables 2- 2correct 2answer.highly 2interactive 2session 2wherein
2participants 2will 2be 2working 2with 2the 2others 2at 2their 2table
Traditionalist 2- 2correct 2answer.Stable, 2orderly 2learning 2environment;
2appreciated 2for 2their 2past 2experiences
Gen 2Xers 2- 2correct 2answer.Prefer 2a 2self-directed 2learning 2environment;
2respond 2well 2to 2training 2methods 2that 2allow 2them 2to 2work 2at 2their 2own
2pace, 2i.e. 2vidoes, 2internet 2based 2training, 2or 2CD-ROMs
Millennials 2- 2correct 2answer.Like 2to 2learn 2by 2working 2alone, 2prefer 2blended
2learning 2approaches 2with 2self-paced 2online 2learning 2for 2basic 2concepts 2and
2knowledge, 2followed 2by 2group 2activities 2and 2hands 2on 2practice 2working
2with 2others
What 2are 2the 2strategies 2to 2enhance 2transfer 2of 2training 2before 2the 2training
2session? 2- 2correct 2answer.1. 2Seek 2to 2increase 2pre-training 2motivation
2. Seek 2support 2of 2management
3. Prepare 2trainees
4. Use 2pre-work
5. Examine 2attitudes
6. Foster 2Motivation
7. Make 2the 2training 2environment 2as 2similar 2to 2the 2work 2environment
