,TEST BANK FOR LEADING AND MANAGING IN NURSING 7TH EDITION YODER-WISE
h h h h h h h h h h
Table of Contents
h h
1. Leading, Managing, and Following in Complex Health Systems
h h h h h h h
2. Clinical Safety: The Core of Leading, Managing, and Following
h h h h h h h h
3. Legal and Ethical Issues-
h h h
4. Cultural Diversity and Inclusion in Health Care
h h h h h h
5. Gaining Personal Insight: The Beginning of Being a Leader
h h h h h h h h
6. Being an Effective Follower NEW chapter!
h h h h h
7. Self-Management
8. Communication and Conflict h h
9. Power, Politics, and Influence
h h h
10. Healthcare Organizations h
11. Organizational Structures h
12. Care Delivery Strategies
h h
13. Staffing and Scheduling h h
14. Workforce Engagement through Collective Action and Governance
h h h h h h
15. Making Decisions and Solving Problems
h h h h
16. The Impact of Technology
h h h
17. Delegating: Authority, Accountability, Responsibility in Delegation Decisions
h h h h h h
,18. Leading Change
h
19. Building Effective Teams
h h
20. Managing Costs and Budgets
h h h
21. Selecting, Developing, and Evaluating Staff
h h h h
22. Person-Centered Care h
23. Managing Quality and Risk
h h h
24. Translating Research into Practice
h h h
25. Managing Personal/Personnel Problems
h h
26. Role Transition
h
27. Managing Your Career
h h
28. Developing the Role of Leader
h h h h
29. Developing the Role of Manager
h h h h
30. The Strategic Planning Process
h h h
31. Thriving for the Future
h h h
, Leading and Managing in Nursing 7th Edition Yoder-Wise Test Bankh h h h h h h h h
Chapter 01: Leading, Managing, and Following
h h h h h
Yoder-Wise: Leading and Managing in Nursing, 7th Edition
h h h h h h h
MULTIPLE CHOICE h
1. A nurse manager of a 20-bed medical unit finds that 80% of the patients are older adults. She is
h h h h h h h h h h h h h h h h h h
asked to assess and adapt the unit to better meet the unique needs of the older adult patient.
h h h h h h h h h h h h h h h h h h
Using complexity principles, what would be the best approach to take for implementation of
h h h h h h h h h h h h h h
this change?
h h
a. Leverage the hierarchical management position to get unit staff involved in h h h h h h h h h h
assessment and planning.
h h h
b. Engage involved staff at all levels in the decision-making process. h h h h h h h h h
c. Focus the assessment on the unit and omit the hospital and community
h h h h h h h h h h h
environment. h
d. Hire a geriatric specialist to oversee and control the project.
h h h h h h h h h
ANS: B h
Complexity theory suggests that systems interact and adapt and that decision making occurs
h h h h h h h h h h h h
throughout the systems, as opposed to being held in a hierarchy. In complexity theory, every
h h h h h h h h h h h h h h h
voice counts, and therefore, all levels of staff would be involved in decision making.
h h h h h h h h h h h h h h
TOP: AONE competency: Communication and Relationship-Building
h h h h h
2. A unit manager of a 25-bed medical/surgical area receives a phone call from a nurse who has
h h h h h h h h h h h h h h h h
called in sick five times in the past month. He tells the manager that he very much wants to
h h h h h h h h h h h h h h h h h h h
come to work when scheduled but must often care for his wife, who is undergoing treatment
for breast cancer. According t oUN
MRaSI
s lG B
N.C
h h h h h h h h h h h h h h h h
h ow ‘sT
need hiO
h erarchy theory, what would be the best h h
h h h h
h h h h h h h h
approach to satisfying the needs of this nurse, other staff, and patients?
h h h h h h h h h h h
a. Line up agency nurses who can be called in to work on short notice.
h h h h h h h h h h h h h
b. Place the nurse on unpaid leave for the remainder of his wife‘s treatment.
h h h h h h h h h h h h
c. Sympathize with the nurse‘s dilemma and let the charge nurse know that this nurse h h h h h h h h h h h h h
may be calling in frequently in the future.
h h h h h h h h
d. Work with the nurse, staffing office, and other nurses to arrange his scheduled
h h h h h h h h h h h h
days off around his wife‘s treatments.
h h h h h h
ANS: D h
Placing the nurse on unpaid leave may threaten the nurse‘s capacity to meet physiologic needs
h h h h h h h h h h h h h h
and demotivate the nurse. Unsatisfactory coverage of shifts on short notice could affect patient
h h h h h h h h h h h h h h
care and threaten the needs of staff to feel competent. Arranging the schedule around the wife‘s
h h h h h h h h h h h h h h h h
needs meets the needs of the staff and of patients while satisfying the nurse‘s need for
h h h h h h h h h h h h h h h h
affiliation.
h
TOP: AONE competency: Communication and Relationship-Building
h h h h h
3. A grievance brought by a staff nurse against the unit manager requires mediation. At the first
h h h h h h h h h h h h h h h
mediation session, the staff nurse repeatedly calls the unit manager‘s actions unfair, and the
h h h h h h h h h h h h h h
unit manager continues to reiterate the reasons for the actions. What would be the best course of
h h h h h h h h h h h h h h h h h
action at this time?
h h h h
a. Send the two disputants away to reach their own resolution.
h h h h h h h h h
b. Involve another staff nurse in the discussion for clarity issues. h h h h h h h h h
NURSINGTB.COM
h h h h h h h h h h
Table of Contents
h h
1. Leading, Managing, and Following in Complex Health Systems
h h h h h h h
2. Clinical Safety: The Core of Leading, Managing, and Following
h h h h h h h h
3. Legal and Ethical Issues-
h h h
4. Cultural Diversity and Inclusion in Health Care
h h h h h h
5. Gaining Personal Insight: The Beginning of Being a Leader
h h h h h h h h
6. Being an Effective Follower NEW chapter!
h h h h h
7. Self-Management
8. Communication and Conflict h h
9. Power, Politics, and Influence
h h h
10. Healthcare Organizations h
11. Organizational Structures h
12. Care Delivery Strategies
h h
13. Staffing and Scheduling h h
14. Workforce Engagement through Collective Action and Governance
h h h h h h
15. Making Decisions and Solving Problems
h h h h
16. The Impact of Technology
h h h
17. Delegating: Authority, Accountability, Responsibility in Delegation Decisions
h h h h h h
,18. Leading Change
h
19. Building Effective Teams
h h
20. Managing Costs and Budgets
h h h
21. Selecting, Developing, and Evaluating Staff
h h h h
22. Person-Centered Care h
23. Managing Quality and Risk
h h h
24. Translating Research into Practice
h h h
25. Managing Personal/Personnel Problems
h h
26. Role Transition
h
27. Managing Your Career
h h
28. Developing the Role of Leader
h h h h
29. Developing the Role of Manager
h h h h
30. The Strategic Planning Process
h h h
31. Thriving for the Future
h h h
, Leading and Managing in Nursing 7th Edition Yoder-Wise Test Bankh h h h h h h h h
Chapter 01: Leading, Managing, and Following
h h h h h
Yoder-Wise: Leading and Managing in Nursing, 7th Edition
h h h h h h h
MULTIPLE CHOICE h
1. A nurse manager of a 20-bed medical unit finds that 80% of the patients are older adults. She is
h h h h h h h h h h h h h h h h h h
asked to assess and adapt the unit to better meet the unique needs of the older adult patient.
h h h h h h h h h h h h h h h h h h
Using complexity principles, what would be the best approach to take for implementation of
h h h h h h h h h h h h h h
this change?
h h
a. Leverage the hierarchical management position to get unit staff involved in h h h h h h h h h h
assessment and planning.
h h h
b. Engage involved staff at all levels in the decision-making process. h h h h h h h h h
c. Focus the assessment on the unit and omit the hospital and community
h h h h h h h h h h h
environment. h
d. Hire a geriatric specialist to oversee and control the project.
h h h h h h h h h
ANS: B h
Complexity theory suggests that systems interact and adapt and that decision making occurs
h h h h h h h h h h h h
throughout the systems, as opposed to being held in a hierarchy. In complexity theory, every
h h h h h h h h h h h h h h h
voice counts, and therefore, all levels of staff would be involved in decision making.
h h h h h h h h h h h h h h
TOP: AONE competency: Communication and Relationship-Building
h h h h h
2. A unit manager of a 25-bed medical/surgical area receives a phone call from a nurse who has
h h h h h h h h h h h h h h h h
called in sick five times in the past month. He tells the manager that he very much wants to
h h h h h h h h h h h h h h h h h h h
come to work when scheduled but must often care for his wife, who is undergoing treatment
for breast cancer. According t oUN
MRaSI
s lG B
N.C
h h h h h h h h h h h h h h h h
h ow ‘sT
need hiO
h erarchy theory, what would be the best h h
h h h h
h h h h h h h h
approach to satisfying the needs of this nurse, other staff, and patients?
h h h h h h h h h h h
a. Line up agency nurses who can be called in to work on short notice.
h h h h h h h h h h h h h
b. Place the nurse on unpaid leave for the remainder of his wife‘s treatment.
h h h h h h h h h h h h
c. Sympathize with the nurse‘s dilemma and let the charge nurse know that this nurse h h h h h h h h h h h h h
may be calling in frequently in the future.
h h h h h h h h
d. Work with the nurse, staffing office, and other nurses to arrange his scheduled
h h h h h h h h h h h h
days off around his wife‘s treatments.
h h h h h h
ANS: D h
Placing the nurse on unpaid leave may threaten the nurse‘s capacity to meet physiologic needs
h h h h h h h h h h h h h h
and demotivate the nurse. Unsatisfactory coverage of shifts on short notice could affect patient
h h h h h h h h h h h h h h
care and threaten the needs of staff to feel competent. Arranging the schedule around the wife‘s
h h h h h h h h h h h h h h h h
needs meets the needs of the staff and of patients while satisfying the nurse‘s need for
h h h h h h h h h h h h h h h h
affiliation.
h
TOP: AONE competency: Communication and Relationship-Building
h h h h h
3. A grievance brought by a staff nurse against the unit manager requires mediation. At the first
h h h h h h h h h h h h h h h
mediation session, the staff nurse repeatedly calls the unit manager‘s actions unfair, and the
h h h h h h h h h h h h h h
unit manager continues to reiterate the reasons for the actions. What would be the best course of
h h h h h h h h h h h h h h h h h
action at this time?
h h h h
a. Send the two disputants away to reach their own resolution.
h h h h h h h h h
b. Involve another staff nurse in the discussion for clarity issues. h h h h h h h h h
NURSINGTB.COM
